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Bitrix24 vs Marketing 360 Comparison
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Good recommendations?
Overview
Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management,...
Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the technology...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
61
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
25
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.
I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.
Syamir K.
Pros
They have been wonderful to work with. They have went over and beyond and have been very accommodating while working with me.
As promised it is taking off and extremely excited for what else is to come in the future and what executives can work now they have a great website to send all of my leads to.
Our company has used and gets great results from mymarketing360.com for years now. The re-targeting ads are very effective, the real-time analytics are excellent, and the customer support is awesome.
Cons
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.
Maszni A.
Cons
Poor customer service, lots of errors that created problems in our SEO.
Toby W.
I feel they can be pricey in the sense that every thing that they do you get charged for.
I put myself in a very bad spot using these guys.
Key features
- Total features403
- 2-Way Messaging
- AB Testing
- ACH Payment Processing
- API
- Access Controls/Permissions
- Account Management
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Advertising Management
- Agenda Management
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio File Management
- Audio/Video Conferencing
- Audit Management
- Audit Trail
- Auto Update
- Auto-Dialer
- Auto-Responders
- Automated Attendant
- Automated Publishing
- Automated Quoting
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Automatic Re-ordering
- Backup and Recovery
- Bar Chart
- Barcode/Ticket Scanning
- Batch Communications
- Batch Processing
- Behavior Analytics
- Behavior Tracking
- Behavioral Targeting
- Benchmarking
- Billable & Non-Billable Hours
- Billing & Invoicing
- Billing Portal
- Biometric Recognition
- Biometrics
- Blogs
- Booking Management
- Booth Rental Management
- Brainstorming
- Brand Tracking
- Built-in Accounting
- Business Process Control
- Buy Here, Pay Here
- CAN SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Call Reminders
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Capacity Management
- Case Management
- Cash Management
- Cataloging/Categorization
- Channel Management
- Chat/Messaging
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Communications Management
- Competitive Analysis
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmation/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Library
- Content Management
- Content Publishing Options
- Contingency Billing
- Contract/License Management
- Contractor Management
- Conversation Intelligence
- Conversion Rate Optimization
- Conversion Tracking
- Create Subtasks
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deal Management
- Debit/Credit Card Processing
- Decision Support
- Dependency Tracking
- Design Management
- Discount Management
- Discussions/Forums
- Display Ad Management
- Distribution Management
- Document Classification
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Management
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Engagement Tracking
- Equipment Tracking
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Expense Tracking
- FAQ
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Financial Management
- For AEC Industry
- For Arborists
- For Barbershops
- For Bars/Clubs
- For Carpet Cleaners
- For Chiropractors
- For Cloud Phone Systems
- For Financial Institutions
- For IT Project Management
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Plumbing Industry
- For Religious Organizations
- For Salons and Spas
- For Small Businesses
- For Startups
- For Yoga/Pilates Studios
- For iPad Devices
- Form Builder
- Forms Automation
- Forms Creation & Design
- Forms Management
- Fraud Detection
- Full Text Search
- Gamification
- Gantt/Timeline View
- Geotargeting
- Gift Card Management
- Goal Management
- Goal Setting/Tracking
- Google Analytics Integration
- Graphical Workflow Editor
- Group Management
- Group Scheduling
- Guided Selling
- HIPAA Compliant
- HR Management
- Help Desk Management
- Hourly Billing
- IVR/Voice Recognition
- Idea Management
- Image Editing
- Image Library
- Import Tasks
- In-Person Payments
- Inbound Call Center
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Internal Meetings
- Inventory Control
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Issue Management
- Issue Scheduling
- Job Management
- Job Scheduling
- Jobs Board
- KPI Monitoring
- Keyword Filtering
- Keyword Rank Tracking
- Keyword Research Tools
- Keyword Tracking
- Kitting
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Labor Rates
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Learning & Development
- Leave Tracking
- Link Management
- List Management
- Live Chat
- Localization Automation
- Loyalty Program
- Maintenance Scheduling
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Media Library
- Meeting Management
- Meeting Room Booking
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Message Personalization
- Messaging
- Milestone Tracking
- Mobile Access
- Mobile App
- Mobile Commerce
- Mobile Coupons
- Mobile Keywords
- Mobile Optimized Emails
- Mobile Payments
- Mobile Retargeting
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Multi-User Collaboration
- Multi-board
- Multiple Payment Options
- Multiple Site Management
- Multivariate Testing
- Negative Feedback Management
- New Car Dealer
- Office Suite
- Offline Access
- Offline Form
- On-Demand Communications
- On-Demand Recording
- Onboarding
- Online Booking
- Online Booking Tools
- Online Calendar
- Online Forms
- Online Giving
- Online Invoicing
- Online Payments
- Online Punch Card
- Online Store
- Online Store Builder
- Online Time Clock
- Online Voice Transmission
- Opportunity Management
- Order Management
- Outbound Call Center
- PBX
- PCI Compliance
- Pageview Tracking
- Parent Task
- Partial Payments
- Patient Communications
- Patient Management
- Patient Records Management
- Payment Collection
- Payment Fraud Prevention
- Payment Processing
- Payment Processing Services Integration
- Payment Reminders
- Payroll Management
- Performance Management
- Performance Metrics
- Personalization
- Phone Key Input
- Photos/Images
- Pipeline Management
- Pledge Management
- Point of Sale (POS)
- Policy Management
- Polls/Voting
- Portfolio Management
- Post Management
- Post Scheduling
- Pre-built Templates
- Predictive Analytics
- Predictive Dialer
- Preview Functionality
- Price and Cost Calculations
- Pricing Management
- Pricing and Cost Calculations
- Prioritization
- Private Network
- Process Change Tracking
- Process Modeling & Designing
- Process/Workflow Automation
- Product Catalog
- Product Configurator
- Product Roadmapping
- Progress Tracking
- Progressive Dialer
- Project Billing
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Promotions Management
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Publishing Options
- Punch card
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real Time Analytics
- Real Time Data
- Real Time Editing
- Real Time Notifications
- Real Time Reporting
- Real Time Synchronization
- Real-Time Chat
- Real-time Consumer-facing Chat
- Real-time Updates
- Receipt Management
- Records Management
- Recurring Appointments
- Recurring Tasks
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Relationship Tracking
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Request Escalation
- Rescheduling
- Reservations Management
- Resource Management
- Resource Scheduling
- Response Management
- Responsive
- Returns Management
- Review Generation
- Review Monitoring
- Reviews Management
- Ring Groups
- Roadmapping
- Role-Based Permissions
- Room Booking
- Routing
- Rules-Based Workflow
- SEO Management
- SIP Trunking
- SMS Messaging
- SMS Reminders
- SSL Security
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Floor Management
- Sales Pipeline Management
- Sales Reports
- Scheduled Messaging
- Scheduling
- Screen Sharing
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Data Preparation
- Self Service Portal
- Sentiment Analysis
- Separate Checks
- Service Department
- Service History
- Service Level Agreement (SLA) Management
- Shared Contacts
- Shipping Management
- Shopping Cart
- Shortcodes
- Site Search Tracking
- Small Group Management
- Social Advertising
- Social Marketing
- Social Media Integration
- Social Media Management
- Social Media Monitoring
- Social Media Retargeting
- Social Performance Management
- Social Promotion
- Source Tracking
- Spam Blocker
- Split Checks
- Sprint Planning
- Staff Management
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Supports Scrum
- Surveys & Feedback
- Tagging
- Task Board View
- Task Editing/Updating
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Tax Calculation
- Team Assignments
- Team Calendars
- Team Management
- Technician Management
- Telemarketing Management
- Template Management
- Templates
- Territory Management
- Text Editing
- Text to Speech
- Text-to-Win
- Third Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Time Tracking by Client
- Time Tracking by Project
- Time on Site Tracking
- Timesheet Management
- Tips Management
- To-Do List
- Training Management
- Transaction History
- Transaction Monitoring
- Transcripts/Chat History
- Transfers/Routing
- Treatment Planning
- Trend Analysis
- Two-Way Audio & Video
- Unified Communications
- Usage Tracking/Analytics
- Used Car Dealer
- User Interaction Tracking
- User Profiles
- Utilization Reporting
- Vacation/Leave Tracking
- Variable Workforce
- Version Control
- Video Conferencing
- Video Management
- Video Support
- Virtual Call Center
- Virtual Extensions
- Visitor Tracking
- Visual Analytics
- Visual Workflow Management
- VoIP
- VoIP Connection
- Voice Mail
- Volunteer Management
- WYSIWYG Editor
- Wait List Management
- Web Forms
- Web Traffic Reporting
- Web-based Deployment
- Website Analytics
- Website Integration
- Website Management
- Website Visitor Tracking
- Widgets
- Wiki
- Win/Loss Analysis
- Work Order Management
- Workflow Configuration
- Workflow Management
- Worship Planning
- eCommerce Management
- Total features344
- 2-Way Messaging
- AB Testing
- ACH Payment Processing
- API
- Access Controls/Permissions
- Account Management
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Advertising Management
- Agenda Management
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assignment Management
- Attendance Tracking
- Attendee Management
- Audience Targeting
- Audio File Management
- Audio/Video Conferencing
- Audit Management
- Audit Trail
- Auto Update
- Auto-Dialer
- Auto-Responders
- Automated Attendant
- Automated Publishing
- Automated Quoting
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Call Distribution
- Automatic Re-ordering
- Backup and Recovery
- Bar Chart
- Barcode/Ticket Scanning
- Batch Communications
- Batch Processing
- Behavior Analytics
- Behavior Tracking
- Behavioral Targeting
- Benchmarking
- Billable & Non-Billable Hours
- Billing & Invoicing
- Billing Portal
- Biometric Recognition
- Biometrics
- Blogs
- Booking Management
- Booth Rental Management
- Brainstorming
- Brand Tracking
- Built-in Accounting
- Business Process Control
- Buy Here, Pay Here
- CAN SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Call Reminders
- Call Routing
- Call Scheduling
- Call Scripting
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Capacity Management
- Case Management
- Cash Management
- Cataloging/Categorization
- Channel Management
- Chat/Messaging
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Client Tracking
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Communications Management
- Competitive Analysis
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Confirmation/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Library
- Content Management
- Content Publishing Options
- Contingency Billing
- Contract/License Management
- Contractor Management
- Conversation Intelligence
- Conversion Rate Optimization
- Conversion Tracking
- Create Subtasks
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Portal
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Daily Reports
- Dashboard
- Data Extraction
- Data Import/Export
- Data Migration
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deal Management
- Debit/Credit Card Processing
- Decision Support
- Dependency Tracking
- Design Management
- Discount Management
- Discussions/Forums
- Display Ad Management
- Distribution Management
- Document Classification
- Document Generation
- Document Management
- Document Storage
- Donation Management
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Email-to-Task Conversion
- Employee Database
- Employee Directory
- Employee Management
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Scheduling
- Engagement Tracking
- Equipment Tracking
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Expense Tracking
- FAQ
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Financial Management
- For AEC Industry
- For Arborists
- For Barbershops
- For Bars/Clubs
- For Carpet Cleaners
- For Chiropractors
- For Cloud Phone Systems
- For Financial Institutions
- For IT Project Management
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Plumbing Industry
- For Religious Organizations
- For Salons and Spas
- For Small Businesses
- For Startups
- For Yoga/Pilates Studios
- For iPad Devices
- Form Builder
- Forms Automation
- Forms Creation & Design
- Forms Management
- Fraud Detection
- Full Text Search
- Gamification
- Gantt/Timeline View
- Geotargeting
- Gift Card Management
- Goal Management
- Goal Setting/Tracking
- Google Analytics Integration
- Graphical Workflow Editor
- Group Management
- Group Scheduling
- Guided Selling
- HIPAA Compliant
- HR Management
- Help Desk Management
- Hourly Billing
- IVR/Voice Recognition
- Idea Management
- Image Editing
- Image Library
- Import Tasks
- In-Person Payments
- Inbound Call Center
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Internal Meetings
- Inventory Control
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Issue Management
- Issue Scheduling
- Job Management
- Job Scheduling
- Jobs Board
- KPI Monitoring
- Keyword Filtering
- Keyword Rank Tracking
- Keyword Research Tools
- Keyword Tracking
- Kitting
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Labor Rates
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Learning & Development
- Leave Tracking
- Link Management
- List Management
- Live Chat
- Localization Automation
- Loyalty Program
- Maintenance Scheduling
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Media Library
- Meeting Management
- Meeting Room Booking
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Message Personalization
- Messaging
- Milestone Tracking
- Mobile Access
- Mobile App
- Mobile Commerce
- Mobile Coupons
- Mobile Keywords
- Mobile Optimized Emails
- Mobile Payments
- Mobile Retargeting
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Multi-User Collaboration
- Multi-board
- Multiple Payment Options
- Multiple Site Management
- Multivariate Testing
- Negative Feedback Management
- New Car Dealer
- Office Suite
- Offline Access
- Offline Form
- On-Demand Communications
- On-Demand Recording
- Onboarding
- Online Booking
- Online Booking Tools
- Online Calendar
- Online Forms
- Online Giving
- Online Invoicing
- Online Payments
- Online Punch Card
- Online Store
- Online Store Builder
- Online Time Clock
- Online Voice Transmission
- Opportunity Management
- Order Management
- Outbound Call Center
- PBX
- PCI Compliance
- Pageview Tracking
- Parent Task
- Partial Payments
- Patient Communications
- Patient Management
- Patient Records Management
- Payment Collection
- Payment Fraud Prevention
- Payment Processing
- Payment Processing Services Integration
- Payment Reminders
- Payroll Management
- Performance Management
- Performance Metrics
- Personalization
- Phone Key Input
- Photos/Images
- Pipeline Management
- Pledge Management
- Point of Sale (POS)
- Policy Management
- Polls/Voting
- Portfolio Management
- Post Management
- Post Scheduling
- Pre-built Templates
- Predictive Analytics
- Predictive Dialer
- Preview Functionality
- Price and Cost Calculations
- Pricing Management
- Pricing and Cost Calculations
- Prioritization
- Private Network
- Process Change Tracking
- Process Modeling & Designing
- Process/Workflow Automation
- Product Catalog
- Product Configurator
- Product Roadmapping
- Progress Tracking
- Progressive Dialer
- Project Billing
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Promotions Management
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Publishing Options
- Punch card
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real Time Analytics
- Real Time Data
- Real Time Editing
- Real Time Notifications
- Real Time Reporting
- Real Time Synchronization
- Real-Time Chat
- Real-time Consumer-facing Chat
- Real-time Updates
- Receipt Management
- Records Management
- Recurring Appointments
- Recurring Tasks
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Relationship Tracking
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Request Escalation
- Rescheduling
- Reservations Management
- Resource Management
- Resource Scheduling
- Response Management
- Responsive
- Returns Management
- Review Generation
- Review Monitoring
- Reviews Management
- Ring Groups
- Roadmapping
- Role-Based Permissions
- Room Booking
- Routing
- Rules-Based Workflow
- SEO Management
- SIP Trunking
- SMS Messaging
- SMS Reminders
- SSL Security
- Sales Activity Management
- Sales Analytics
- Sales Approval
- Sales Floor Management
- Sales Pipeline Management
- Sales Reports
- Scheduled Messaging
- Scheduling
- Screen Sharing
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Data Preparation
- Self Service Portal
- Sentiment Analysis
- Separate Checks
- Service Department
- Service History
- Service Level Agreement (SLA) Management
- Shared Contacts
- Shipping Management
- Shopping Cart
- Shortcodes
- Site Search Tracking
- Small Group Management
- Social Advertising
- Social Marketing
- Social Media Integration
- Social Media Management
- Social Media Monitoring
- Social Media Retargeting
- Social Performance Management
- Social Promotion
- Source Tracking
- Spam Blocker
- Split Checks
- Sprint Planning
- Staff Management
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Supports Scrum
- Surveys & Feedback
- Tagging
- Task Board View
- Task Editing/Updating
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Tax Calculation
- Team Assignments
- Team Calendars
- Team Management
- Technician Management
- Telemarketing Management
- Template Management
- Templates
- Territory Management
- Text Editing
- Text to Speech
- Text-to-Win
- Third Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Time Tracking by Client
- Time Tracking by Project
- Time on Site Tracking
- Timesheet Management
- Tips Management
- To-Do List
- Training Management
- Transaction History
- Transaction Monitoring
- Transcripts/Chat History
- Transfers/Routing
- Treatment Planning
- Trend Analysis
- Two-Way Audio & Video
- Unified Communications
- Usage Tracking/Analytics
- Used Car Dealer
- User Interaction Tracking
- User Profiles
- Utilization Reporting
- Vacation/Leave Tracking
- Variable Workforce
- Version Control
- Video Conferencing
- Video Management
- Video Support
- Virtual Call Center
- Virtual Extensions
- Visitor Tracking
- Visual Analytics
- Visual Workflow Management
- VoIP
- VoIP Connection
- Voice Mail
- Volunteer Management
- WYSIWYG Editor
- Wait List Management
- Web Forms
- Web Traffic Reporting
- Web-based Deployment
- Website Analytics
- Website Integration
- Website Management
- Website Visitor Tracking
- Widgets
- Wiki
- Win/Loss Analysis
- Work Order Management
- Workflow Configuration
- Workflow Management
- Worship Planning
- eCommerce Management
Integrations
- Total integrations90
- Asana
- Box
- Dropbox Business
- GitHub
- Gmail
- Google Calendar
- Google Drive
- Google Workspace
- Jira
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams
- OneDrive
- Salesforce Sales Cloud
- Slack
- Trello
- Zapier
- Zendesk Suite
- Total integrations17
- Asana
- Box
- Dropbox Business
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Slavoljub V.
Computer Hardware, self-employed
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Pros
Bitrix24 powerful tool even free Starter business tool suite. The free version has 5GB of space and CRM, Task and projects, Communications, Chat and video calls etc. There is also Support.
Cons
Unfortunately in the free version there is no CRM marketing, Sales intelligence and Sales center
SP
Sergio P.
Information Technology and Services, 11-50 employees
Used daily for 1-2 years
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Pros
Great features if you're not after marketing automation.
Cons
Dashboard is not the most intuitive. Requires some customisation.
WN
Wellington N.
Capital Markets, 1-10 employees
Used monthly for less than 6 months
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Has helped us to manage marketing tasks ( such as market segmentation) and monitor progress.
Pros
Great tool to create tasks and subtasks to monitor progress of marketing efforts.
Cons
Poor file sharing ability and limited mobile functionality.
AR
Verified reviewer
Used other for less than 6 months
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BITRIX24 gives you the feeling of working in a really free way, without any doubt, it helps your business grow by attracting new customers and keeping existing ones.
Pros
BITRIX24 is about sales software that has been popularly implemented in the world of marketing. Its online version offers the possibility of having the unlimited number of your clients registered, either for small or large companies. And although its cost is high, it pays for its results.
Cons
For those of us who are in the marketing boom, we constantly need software that provides the appropriate services when we have our sales and marketing in an effective way, that is why Bitrix24 has great features such as: tasks, projects, file exchange between others, resulting in great solutions in the field of industry regardless of the size of our personal business.
Abigail N.
International Trade and Development, 51-200 employees
Used monthly for less than 6 months
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In my quest for free marketing software, I came across Bitrix24, and as always I was impressed by the features… and the Price. So, I signed up and BAM I was met with a dashboard field with features and details and that chat box at the right-hand corner. I got overwhelmed and closed the tab. A week later I was ready to give it another try so I came back and took the time to go through the features...
Pros
The CRM and email marketing features are amazing so is the tasks, work mail, and the telephony feature.
Cons
There has been a major improvement in the interface, it is less cluttered than it used to be. Bit the right side of the dashboard is still a bit cluttered.
GG
Gene G.
Internet, self-employed
Used daily for 2+ years
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I've tested a bunch of 'free' CRM options and found that only two (Bitrix24 and Hubspot) are really free. All others (Zoho, Insightly) severely limit their free versions. The number of features you get in Bitrix24 is truly astounding.
Pros
I love that the free version includes everything - telephony, email marketing, quotes, invoices, web forms, tasks projects and documents
Cons
All features are bundled together. There's no way to get CRM or project management separately.
carlos p.
Used weekly for 1-2 years
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Bitrix24
My experience in this software is very good and useful to work in a team.
Reviewed 5 years ago
The benefits I got are improvements in group work, improvements in sales coordination with my team.
Pros
I like that I can manage my own sales groups, create email marketing campaigns, easy scheduling and video conferences.
Cons
I have nothing negative to say about this sofa rather I recommend it to all users very practical and useful when doing a good team work.
CA
Carlos Adrian V.
Used daily for less than 6 months
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Pros
Great CRM, easy to integrate forms and chat in live in my website, the all mobile works perfect, the new functions for marketing are amazing!
Cons
No really, but i need integrate with another tools and no exists nothing to do. I wish that the integration with zapier would available
AR
Verified reviewer
Internet, 1,001-5,000 employees
Used daily for 1-2 years
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We use Bitrix 24 in few of our projects. It has helped us a lot.
Pros
Solid email marketing integration and other popular tools. centralized communications and collaboration Has an option to automatically record phone calls. Open channels feature is really good.
Cons
UI can be improved. Apart from that I don’t see any issues with this tool.
BJ
Bheesam J.
Telecommunications,
Used weekly for 1-2 years
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