Bitrix24 vs Nextiva

Trello

Zoho CRM

Pipedrive

RingEX

Vonage Business Communications

Zoom Phone

Compare Bitrix24 and Nextiva based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2025.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Bitrix24 is a free cloud and open-source collaboration platform providing CRM, document management, tasking, time management, and project management tools.

@mentions

Access Controls/Permissions

Account Management

Activity Dashboard

Activity Tracking

Activity/News Feed

Ad hoc Reporting

Ad Optimization

Agenda Management

Agile Methodologies

AI Content Creation

AI Writing Assistant

Alerts/Escalation

Alerts/Notifications

Applicant Tracking

Appointment Management

Appointment Scheduling

Approval Process Control

Approval Workflow

Archiving & Retention

Assignment Management

Attendance Tracking

Attendee Management

Audience Targeting

Audio Calls

Audio/Video Conferencing

Audit Trail

Auto Update

Auto-Dialer

Automated Attendant

Automated Quoting

Automated Routing

Automated Scheduling

Automatic Backup

Automatic Call Distribution

Autoresponders

Availability Management

Backup and Recovery

Bar Chart

Batch Communications

Batch Processing

Benchmarking

Benefits Management

Billable & Non-Billable Hours

Billing & Invoicing

Biometric Recognition

Blogs

Brainstorming

Business Process Automation

Business Process Control

Calendar Management

Calendar Sync

Calendar/Reminder System

Call Center Management

Call Conferencing

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Scheduling

Call Scripting

Call Transcription

Call Transfer

Caller ID

Caller Profiles

Campaign Analytics

Campaign Management

Campaign Personalization

CAN-SPAM Compliance

Canned Responses

Capacity Management

Case Management

Catalog Management

Channel Management

Chat/Messaging

Chatbot

Class Scheduling

Click Tracking

Client Database

Client Management

Client Portal

Client Tracking

Collaboration Tools

Color Codes/Icons

Commenting/Notes

Commission Management

Committee Management

Communication Management

Computer Telephony Integration

Conferencing

Configurable Workflow

Confirmations/Reminders

Contact Database

Contact Management

Content Delivery

Content Ideas

Content Library

Content Management

Bitrix24

Android

Linux

Web-based

Windows

iPad

iPhone

President

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

Telemarketer

It endorses team collaboration and improves teamwork. It's cost-effective and I find it to be far way more affordable than some competitors.

QA Manager

Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.

Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.

Administrative Assistant

I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.

Junior Assistant

It is good for small startups because of its reasonable pricing compared to other CRM tools. Also the customization of the software feature is also a great one.

Senior Web Developer

Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Producer

I like that it has a mobile app so that helps for the chat when you are not in the computer and someone needs to contact you.

Director 

It’s user friendly which is the best, and easy access also.

Clinical investigator 

Overall it's quite good for crm of its price comparing to its competitors. Aparts from its customer support everything is top notch.

The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel.

Managing partner

It's quite reliable and useful for business management.

ICT Director

The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.

Operation Head

Their employee performance report is just an eyewash, they don't have an employee reporting structure at all, what the biggest disappointment.

Definitely Not at all a  matured technology with the failure to understand basics if it comes to the custom tab.

Senior Executive

Bitrix offer a clean and minimalist user interface that is easy to navigate around it. It can be used to managing task and acted as a CRM to smoothing the customer support tools related.

Finance

For task management it's FREE, it's easy to set up, it's easy to use.

bachelor

The ability to integrate all my communication channels in one place is incredibly convenient, allowing me to focus on responding to requests and inquiries more efficiently.

Bitrix24 screenshot: Bitrix24 Kanban View

Bitrix24 screenshot: Bitrix24 Chats

Bitrix24 screenshot: Bitrix24 Gantt Chart

Bitrix24 screenshot: Bitrix24 Videocalls

Bitrix24 screenshot: Bitrix24 CRM Deals

Bitrix24 screenshot: Bitrix24 Drive

Bitrix24 screenshot: Bitrix24 Workflows

Bitrix24 screenshot: Bitrix24 Company Structure

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Bitrix24 vs Nextiva Comparison (2025)

Bitrix24

Nextiva

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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