Bitrix24 vs ROLLER Software Comparison

Overview

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management,...

All-in-one software for Attractions, Entertainment & Leisure Venues.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$24.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

160

170

66

12

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.8

(27)

5

4

3

2

1

21

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000.
It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.
It was a amazing task management and information management software. We can save over business contacts and other related details in this software.

Pros

VERY USER FRIENDLY, EASY TO MAKE CHANGES, AMAZING HELP CENTER ANY QUESTIONS YOU CAN THINK OF IT THERE WITH STEP BY STEP INSTRUCTIONS ON HOW TO.
M so glad we chose Roller as our software provider. They provide excellent customer support and i would recommend Roller to any business.
Customer service is super friendly and go out of their way to try and find ways to make sure your experience is the best.

Cons

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
The Cons section has limited characters for writing, but I could continue with more and more. As a whole we lost hundreds of hours for contacting them to fix bugs.

Cons

Maybe were not getting the most of of all features that we pay for currently.
You wouldn’t think it’d be hard to find in 2019, but it WAS.
It is difficult for them to solve challenges for different markets. Individual functions/improvements can hardly be made.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features90
  • A/B Testing
  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Attendance Tracking
  • Audit Trail
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Biometrics
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Routing
  • Campaign Analysis
  • Campaign Management
  • Chat
  • Client Management
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Portal
  • Event Scheduling
  • Event Ticketing
  • Family Memberships
  • Feedback Collection
  • File Management
  • Forms Management
  • Gamification
  • Gantt Charts
  • Gift Card System
  • Goal Setting / Tracking
  • HR Management
  • Instant Messaging
  • Inventory Management
  • Invoice Management
  • Landing Page Templates
  • Location Tracking
  • Mail Merge
  • Mailing List Management
  • Meeting Management
  • Mobile Integration
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Location
  • Offline Access
  • Organizational Charting
  • POS
  • Permission Management
  • Pipeline Management
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Promotions Management
  • Quote Management
  • RFID Scanning
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Records Management
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Sales Reporting
  • Search Functionality
  • Social Media Integration
  • Status Tracking
  • Stock Management
  • Support Ticket Management
  • Synchronous Editing
  • Task Management
  • Task Tracking
  • Team Calendars
  • Template Management
  • Third Party Integration
  • To-Do List
  • Two-Way Audio & Video
  • User Management
  • Version Control
  • Video Conferencing
  • Web Analytics
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management
  • Total features54
  • A/B Testing
  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Attendance Tracking
  • Audit Trail
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Biometrics
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Routing
  • Campaign Analysis
  • Campaign Management
  • Chat
  • Client Management
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Portal
  • Event Scheduling
  • Event Ticketing
  • Family Memberships
  • Feedback Collection
  • File Management
  • Forms Management
  • Gamification
  • Gantt Charts
  • Gift Card System
  • Goal Setting / Tracking
  • HR Management
  • Instant Messaging
  • Inventory Management
  • Invoice Management
  • Landing Page Templates
  • Location Tracking
  • Mail Merge
  • Mailing List Management
  • Meeting Management
  • Mobile Integration
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Location
  • Offline Access
  • Organizational Charting
  • POS
  • Permission Management
  • Pipeline Management
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Promotions Management
  • Quote Management
  • RFID Scanning
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Records Management
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Sales Reporting
  • Search Functionality
  • Social Media Integration
  • Status Tracking
  • Stock Management
  • Support Ticket Management
  • Synchronous Editing
  • Task Management
  • Task Tracking
  • Team Calendars
  • Template Management
  • Third Party Integration
  • To-Do List
  • Two-Way Audio & Video
  • User Management
  • Version Control
  • Video Conferencing
  • Web Analytics
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management

Integrations

  • Total integrations61
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bitrix24 vs. ROLLER Software

See how Bitrix24 and ROLLER Software stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.