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Bitrix24 vs Sapience Comparison
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Overview
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management,...
Sapience customers include 2 Fortune Global 200 companies, several billion dollar global ISVs, 4 of India’s Top 10 IT companies,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$24.00/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$99.00/yr.year
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.0
5
4
3
2
1
164
173
68
13
20
- Value for money
- Ease of use
- Features
- Customer support
87%
would recommend this appPros
It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.
I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000.
It was a amazing task management and information management software. We can save over business contacts and other related details in this software.
Pros
Not enoughreviews yet
Cons
The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
The Cons section has limited characters for writing, but I could continue with more and more. As a whole we lost hundreds of hours for contacting them to fix bugs.
Cons
Not enoughreviews yet
Key features
- Total features90
- API
- Absence Management
- Access Control
- Activity Dashboard
- Activity Management
- Activity Tracking
- Applications Management
- Approval Process Control
- Attendance Tracking
- Audit Trail
- Automatic Backup
- Automatic Notifications
- Billing & Invoicing
- Biometrics
- Calendar Management
- Calendar Sync with Google
- Call Recording
- Call Routing
- Chat
- Client Management
- Collaboration Tools
- Commenting
- Communication Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Contact Management
- Custom Fields
- Custom Forms
- Custom Landing Pages
- Customizable Templates
- Document Management
- Document Storage
- Drag & Drop Interface
- Email Integration
- Email Marketing Management
- Email Templates
- Employee Database
- Employee Portal
- Estimating
- Event Scheduling
- Feedback Collection
- File Management
- Forms Management
- Gamification
- Gantt Charts
- Goal Setting / Tracking
- HR Management
- Instant Messaging
- Invoice Management
- Landing Page Templates
- Mail Merge
- Meeting Management
- Mobile Integration
- Monitoring
- Multi-Channel Communication
- Offline Access
- Organizational Charting
- Permission Management
- Pipeline Management
- Product Catalog
- Progress Tracking
- Project Management
- Project Planning
- Project Time Tracking
- Projections
- Quote Management
- Real Time Notifications
- Real Time Updates
- Records Management
- Recurring Tasks
- Reporting & Statistics
- Role Management
- Role-Based Permissions
- SSL Security
- Sales Reporting
- Search Functionality
- Social Media Integration
- Status Tracking
- Support Ticket Management
- Synchronous Editing
- Task Management
- Task Tracking
- Team Calendars
- Template Management
- Third Party Integration
- Timesheets
- To-Do List
- Two-Way Audio & Video
- Version Control
- Video Conferencing
- Web Forms
- Website Integration
- Widgets
- Workflow Management
- Total features6
- API
- Absence Management
- Access Control
- Activity Dashboard
- Activity Management
- Activity Tracking
- Applications Management
- Approval Process Control
- Attendance Tracking
- Audit Trail
- Automatic Backup
- Automatic Notifications
- Billing & Invoicing
- Biometrics
- Calendar Management
- Calendar Sync with Google
- Call Recording
- Call Routing
- Chat
- Client Management
- Collaboration Tools
- Commenting
- Communication Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Contact Management
- Custom Fields
- Custom Forms
- Custom Landing Pages
- Customizable Templates
- Document Management
- Document Storage
- Drag & Drop Interface
- Email Integration
- Email Marketing Management
- Email Templates
- Employee Database
- Employee Portal
- Estimating
- Event Scheduling
- Feedback Collection
- File Management
- Forms Management
- Gamification
- Gantt Charts
- Goal Setting / Tracking
- HR Management
- Instant Messaging
- Invoice Management
- Landing Page Templates
- Mail Merge
- Meeting Management
- Mobile Integration
- Monitoring
- Multi-Channel Communication
- Offline Access
- Organizational Charting
- Permission Management
- Pipeline Management
- Product Catalog
- Progress Tracking
- Project Management
- Project Planning
- Project Time Tracking
- Projections
- Quote Management
- Real Time Notifications
- Real Time Updates
- Records Management
- Recurring Tasks
- Reporting & Statistics
- Role Management
- Role-Based Permissions
- SSL Security
- Sales Reporting
- Search Functionality
- Social Media Integration
- Status Tracking
- Support Ticket Management
- Synchronous Editing
- Task Management
- Task Tracking
- Team Calendars
- Template Management
- Third Party Integration
- Timesheets
- To-Do List
- Two-Way Audio & Video
- Version Control
- Video Conferencing
- Web Forms
- Website Integration
- Widgets
- Workflow Management
Integrations
- Total integrations61
- Box
- Dropbox Business
- GitHub
- Gmail
- Google Calendar
- Google Drive
- Google Workspace
- Jira
- Microsoft 365
- Microsoft Excel
- Microsoft OneDrive
- Microsoft Outlook
- Microsoft Teams
- Salesforce Sales Cloud
- SharePoint
- Slack
- Trello
- Zapier
- Zendesk
- Total integrationsN/A
- Box
- Dropbox Business
- GitHub
- Gmail
- Google Calendar
- Google Drive
- Google Workspace
- Jira
- Microsoft 365
- Microsoft Excel
- Microsoft OneDrive
- Microsoft Outlook
- Microsoft Teams
- Salesforce Sales Cloud
- SharePoint
- Slack
- Trello
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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Bitrix24 vs. Sapience
See how Bitrix24 and Sapience stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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