Bitrix24 vs Trengo Comparison

Trello

Zoho CRM

Zendesk Suite

Pipedrive

2Chat

charles

Compare Bitrix24 and Trengo based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat.

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+ integrations with other key tools like Google Drive, Slack, Jira and more, Trello is a breathing project hub of cross-team collaboration.

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

@mentions

Access Controls/Permissions

Account Management

Activity Dashboard

Activity Tracking

Activity/News Feed

Ad hoc Reporting

Ad Optimization

Agenda Management

Agile Methodologies

AI Content Creation

AI Writing Assistant

Alerts/Escalation

Alerts/Notifications

Applicant Tracking

Appointment Management

Appointment Scheduling

Approval Process Control

Approval Workflow

Archiving & Retention

Assignment Management

Attendance Tracking

Attendee Management

Audience Targeting

Audio Calls

Audio/Video Conferencing

Audit Trail

Auto Update

Auto-Dialer

Automated Attendant

Automated Quoting

Automated Routing

Automated Scheduling

Automatic Backup

Automatic Call Distribution

Autoresponders

Availability Management

Backup and Recovery

Bar Chart

Batch Communications

Batch Processing

Benchmarking

Benefits Management

Billable & Non-Billable Hours

Billing & Invoicing

Biometric Recognition

Blogs

Brainstorming

Business Process Automation

Business Process Control

Calendar Management

Calendar Sync

Calendar/Reminder System

Call Center Management

Call Conferencing

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Scheduling

Call Scripting

Call Transcription

Call Transfer

Caller ID

Caller Profiles

Campaign Analytics

Campaign Management

Campaign Personalization

CAN-SPAM Compliance

Canned Responses

Capacity Management

Case Management

Catalog Management

Channel Management

Chat/Messaging

Chatbot

Class Scheduling

Click Tracking

Client Database

Client Management

Client Portal

Client Tracking

Collaboration Tools

Color Codes/Icons

Commenting/Notes

Commission Management

Committee Management

Communication Management

Computer Telephony Integration

Conferencing

Configurable Workflow

Confirmations/Reminders

Contact Database

Contact Management

Content Delivery

Content Ideas

Content Library

Content Management

Bitrix24

Android

Linux

Web-based

Windows

iPad

iPhone

President

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

Telemarketer

It endorses team collaboration and improves teamwork. It's cost-effective and I find it to be far way more affordable than some competitors.

QA Manager

Probably most of all I liked a good IP-telephony. It is convenient to use, easy to integrate.

Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.

Administrative Assistant

I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.

Junior Assistant

It is good for small startups because of its reasonable pricing compared to other CRM tools. Also the customization of the software feature is also a great one.

Senior Web Developer

Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Producer

I like that it has a mobile app so that helps for the chat when you are not in the computer and someone needs to contact you.

Director 

It’s user friendly which is the best, and easy access also.

Clinical investigator 

Overall it's quite good for crm of its price comparing to its competitors. Aparts from its customer support everything is top notch.

The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel.

Managing partner

It's quite reliable and useful for business management.

ICT Director

The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.

Operation Head

Their employee performance report is just an eyewash, they don't have an employee reporting structure at all, what the biggest disappointment.

Definitely Not at all a  matured technology with the failure to understand basics if it comes to the custom tab.

Senior Executive

Bitrix offer a clean and minimalist user interface that is easy to navigate around it. It can be used to managing task and acted as a CRM to smoothing the customer support tools related.

Finance

For task management it's FREE, it's easy to set up, it's easy to use.

bachelor

The ability to integrate all my communication channels in one place is incredibly convenient, allowing me to focus on responding to requests and inquiries more efficiently.

Bitrix24 screenshot: Bitrix24 Kanban View

Bitrix24 screenshot: Bitrix24 Chats

Bitrix24 screenshot: Bitrix24 Gantt Chart

Bitrix24 screenshot: Bitrix24 Videocalls

Bitrix24 screenshot: Bitrix24 CRM Deals

Bitrix24 screenshot: Bitrix24 Drive

Bitrix24 screenshot: Bitrix24 Workflows

Bitrix24 screenshot: Bitrix24 Company Structure

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

2Chat is an all-in-one programmable WhatsApp automation tool for small teams. It integrates with existing workflows while allowing users to continue using WhatsApp normally. Features include multi-device support, customizable bots, live chat, reporting tools, and more.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Bitrix24 vs Trengo Comparison

Bitrix24

Trengo

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives