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Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Bitrix24's features:
We have tested several solutions for our inner work activities and finally settled with Bitrix24.
It does the basic things you'll expect from a CRM; however, The user interface is not so intuitive and you'll require an extensive training and help to properly get the best out of the product
Pros
Very efficient CRM tool Offers easy integrations with third party services Very comprehensive dashboard Easy to use custom email templates Mobile support for both IOS and Android Free version now available
Cons
Cluttered user interface Difficulty finding your way around the tool for new users Comes with a steep learning curve and rates low in ease of use
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
It is a grates platform that has intranet, project management, Chat, Document Management, Calendars.
Cons
It is a rather expensive program, and a bit complicated to be the administrator and the interface and a bit bland.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Our micro company of just 5 permanent employees (sometimes growing to 9) searched for a CRM solution.
Pros
Wide functionality Customizable forms Possibility to build own platforms and reports
Cons
One of the main Bitrix24 clients/users is Lukiol – company owned by Russian government. So …
Rating breakdown
Time used: Less than 6 months
Pros
One platform for many solutions - CRM, project management, time management Project and TASK management tool really good.
Cons
For example, in CRM under Company history you not see any activity, even there are lot of activities with Companies staff that are linked with current company.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
The application manages the business processes and actions of Customer Relationship Management. It also allows you to enable calls for 12 people.
Pros
The application allows the control of all tasks of my company, besides providing a space for interaction and effective communication of the team of collaborators.
Cons
It is a paid application and sometimes having a less elaborate and for free may replace some activities of the application.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Bitrix24 is very friendly user overall and the basic features are really useful that help teams collaborate and follow up on one another's role.
Pros
It has a Kanban view now and that makes workflow easier for visual team members.
Cons
I have tried some advanced features around client management and they are really confusing to figure out.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
actually i put my business contacts and the project task in this software . not bad actually, simple software and can integrate plugings
Pros
it was a amazing task management and information management software. we can save over business contacts and other related details in this software. easily can assign the the task and can put mark also on it. simple and has a free trail also
Cons
the user interface is litte bit complex and also the user management also little bit complex
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
We were looking for an all-in-one solution for Sales, Customer Management, Client Tracking, Task Management, and chat. I tried services such as Asana for task management, Uber Conference for voice and video calling, Slack for team chat, and Sandglaz for project management.
Pros
It's easier for non-tech savvy people to get involved with. Mobile app to keep everything with you as you go.
Cons
Although you can set deadlines on your tasks, it doesn't automatically let you know about them unless you log into the program or set a reminder manually.
Time used: Less than 6 months
The project management features of Wrike and team collaboration
Pros
Having the features of Wrike app but and lower cost or free of charges plus additional features and endless preferences
Cons
The trial to combine the best project management apps in one app ended up to make the interface a big mess
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Bitrix24 offers great management alternatives to those who mainly use mobile devices to work.
Pros
This platform offers an excellent capacity for data categorization, and allows importing them to a large extent from external database creation tools.
Cons
The discussion table system of bitrix24 is very slow and poorly organized, and does not allow to correctly track the expenses of each employee in the department.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
My highlights: Workflow automation -- automatically triggered rules or actions Email integration Whenever someone interacts with a record, the creator of that record gets notified of any activity on it Timetracking and users’ timesheets Customizable workflow processes Complex sales funnel You can use web forms for lead management You can choose between a Kanban view or a traditional view Integration with a good range of third party apps
Cons
I’m in two minds about the UI – on one hand I like that Britix24 has so much to offer and I need to remind myself that the ultimate goal is a one-stop CRM, but there’s a lot to take in and it can feel overwhelming; however the settings are not pushed upon you as Britix24 gives you choices all the way through though the customization options could be more accommodating.
Rating breakdown
Time used: Free Trial
Frequency of use: Occasionally
Likelihood to recommend
The flexibility of the tool is great and its usage is pretty simple and Bitrix24 makes use of modern cloud technologies to allow efficient collaboration within our company.
Pros
- Shared company and personal drives - Mobile app - Integrated voice and video conference - Tasks dashboard - Tasks can be assigned, supervised and followed within a given department of the company - Customizable activity stream with smart follow mode
Cons
- Only a few apps are available in the marketplace and most of them do not add value to the tool - Push notifications on the mobile app can be slow and the app takes some time to load on our devices.
Rating breakdown
Time used: Less than 6 months
I would highly recommend this tool. If anyone wands to bring his business on perfect place then go ahead.
Pros
Bitrix24 one place offers lots of solutions Project management, customer relationship management, time management project and task manager.
Cons
If i write something about the least thing in this software I would say the features of permission are look limited.
Rating breakdown
Time used: 1-2 years
Frequency of use: Occasionally
Likelihood to recommend
Pros
+ Easy to manage projects/tasks/users + Excellent for large companies
Cons
- Limited search system for internal use - For statistics/reports too few and old-style charts - Limited documentation for API integration - Design is too old, no new features/updates
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
A good and secure tool for effective communication, collaboration, lead and client management.
Cons
User interfaces are too complex in some area, as all the feature are bundled in one so no way to get CRM or project management separately.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
The connectivity between different tools, and the possibility that is in the cloud and is accessible from any location, as well as the availability of the tool,
Pros
The possibility of having everything on the same platform and communicated with each other, the project communicates with the CRM and by chat you can write with a coworker
Cons
The project management part contains no budget, no risks, can not import a Microsoft Project, does not contain gerarchies as programs associated with a project
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Bitrix24 is an outstanding CRM meant for social collaboration and for managing interactions with clients and team members.
Pros
On the left, of your app screen can find your workspace, from where you can create tasks.
Cons
The only downside with Bitrix24 is the way the notifications pops out, It's really annoying when a bunch of notifications appears, and the major concern is to deal with important notifications out of the bulks.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Intuitive, multiple ways to send notifications, track projects, assign tasks, etc.
Cons
The versatility can translate to complexity which may be more than simple projects need, but for complex ongoing project management, you'll find yourself using the tools in new ways.
Rating breakdown
Time used: 6-12 months
Frequency of use: Monthly
Likelihood to recommend
Collaboration and team management are the two primary problems I solve with Bitrix.
Pros
It also makes Good use of accountability tools since your co-staff are also monitoring the company's general dashboard.
Cons
For a First timer, it seems like Bitrix24 has an unfriendly UI. This needs to be improved on.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Bitrix24 has revolutionized the way we manage client projects, the way we handle our internal communications and it very efficient now compared to our traditional methods.
Pros
Project management functionality is a killer, you can easily manage projects, break them into tasks and assign teams to each task. 3. Notifications are so efficient, whenever a deadline is approaching, it automatically notifies teams to their various emails.
Cons
I haven't noticed something bad enough to say. It's all good.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Pros
It has project management. It has call management.
Cons
You must connect to access the CRM; i.e., there's no offline access, no ability to lock and batch process.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Pros
it's easy to integrate in my company, your live chat helps me generate a lot of lead per day, your task management is great, your newly updated mobile app works perfect
Cons
I do not like the way to send automatic mails it is a bit difficult to make the configuration of an autoresponder, and the price at the beginning is a bit high
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
A couple of employees said that it’s good to display sales statistics. There is a Gantt chart.
Cons
Beautiful design, but terrible interface.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Generally, I would say we have some complaints. We get used to having this software but lack of improvement would be a source of the problem for Bitrix24 as its competitors started to offer convenient packages with low prices.
Pros
Since during the event management and organizing period we use our telephones instantly, the feature of connecting to the phone number is an amazing feature.
Cons
The price absolutely differs from other competitors, it requires an amount which could a hindrance for newly started companies. The Mobile version does not include all features that reveal problems in my travel period.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
