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Bloomfire vs Alumni Channel Comparison
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Overview
Bloomfire makes it simple to find and share knowledge across teams and organizations. By bringing all company knowledge into...
Alumni Channel is an online member database, and community platform, for alumni, schools and other membership-based organizations.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$575/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$649/yr.year
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
Bloomfire is so amazing because its such a great product to have. Its literally the main source of knowledge for just about any question you could come up with for my company.
I like Bloomfire, but I think its success depends on your company's culture and their willingness to invest energy into it. It can certainly be a powerful tool.
Compared to the software we used before, Bloomfire is smart, easy to use and also really easy to update. Our teams love how smart the search is and like how easy it is to bookmark commonly used links.
Pros
Operator is very involved, has good recommendations to create a successful alumni site, keeps on top of things. Implementation of requested features happens relatively quickly.
They are a consummate team-player; positive, upbeat and fun, focused and capable, innovative with ideas and always open to improving the status-quo.
There is perhaps no greater challenge in a fast-growing organization, than finding great organizations capable of ensuring success. We encountered just such a challenge at Webb Institute.
Cons
There is no foreseeable way to download content onto an iPad Pro. Several of our clients are now using the iPad Pro and are struggling to use Bloomfire on their devices.
Our documents are very large and they can not send in just a regular email. So we send them to bloom fire and it uploads and the person can get the document.
Sometimes it is hard to follow. Update changes are a little too extreme sometimes where it is hard to catch back up to the content you are seeking, especially for those who only enter it periodically.
Cons
Their loss, as no alumni would buy a product with an incorrect name on it.
The structure/functionality of the data library is a little confusing for folks who don't know their way around computers already, but once you get a feel for it everything operates as expected.
With 3 different sites to manage, I find the slightly different formats used for storing/reporting alumni data make end of month reports more difficult than they should be.
Key features
- Total features38
- @mentions
- API
- Access Control
- Active Directory Integration
- Activity Dashboard
- Ad hoc Reporting
- Administrative Reporting
- Authentication
- Automatic Notifications
- CRM Integration
- Campaign Planning
- Categorization
- Client Portal
- Collaboration Tools
- Collaborative Workspace
- Commenting
- Communication Management
- Configurable Workflow
- Content Filter
- Content Library
- Content Management
- Content Repository
- Data Import/Export
- Data Storage Management
- Document Management
- Document Storage
- Drag & Drop Interface
- Electronic Payments
- Employee Self Service
- Engagement Analytics
- File Management
- Gamification
- Indexing
- Instant Messaging
- Jobs Board Integration
- Mailing List Management
- Mobile Alerts
- Natural Language Search
- Permission Management
- Real Time Data
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Search Functionality
- Semantic Search
- Single Sign On
- Social Media Integration
- Tagging
- Third Party Integration
- Total features13
- @mentions
- API
- Access Control
- Active Directory Integration
- Activity Dashboard
- Ad hoc Reporting
- Administrative Reporting
- Authentication
- Automatic Notifications
- CRM Integration
- Campaign Planning
- Categorization
- Client Portal
- Collaboration Tools
- Collaborative Workspace
- Commenting
- Communication Management
- Configurable Workflow
- Content Filter
- Content Library
- Content Management
- Content Repository
- Data Import/Export
- Data Storage Management
- Document Management
- Document Storage
- Drag & Drop Interface
- Electronic Payments
- Employee Self Service
- Engagement Analytics
- File Management
- Gamification
- Indexing
- Instant Messaging
- Jobs Board Integration
- Mailing List Management
- Mobile Alerts
- Natural Language Search
- Permission Management
- Real Time Data
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Search Functionality
- Semantic Search
- Single Sign On
- Social Media Integration
- Tagging
- Third Party Integration
Integrations
- Total integrations14
- Box
- Dropbox Business
- GitHub
- Gmail
- Google Calendar
- Google Drive
- Google Workspace
- Jira
- Microsoft 365
- Microsoft Excel
- Microsoft OneDrive
- Microsoft Outlook
- Microsoft Teams
- Salesforce Sales Cloud
- SharePoint
- Slack
- Trello
- Zapier
- Zendesk
- Total integrations3
- Box
- Dropbox Business
- GitHub
- Gmail
- Google Calendar
- Google Drive
- Google Workspace
- Jira
- Microsoft 365
- Microsoft Excel
- Microsoft OneDrive
- Microsoft Outlook
- Microsoft Teams
- Salesforce Sales Cloud
- SharePoint
- Slack
- Trello
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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Bloomfire vs. Alumni Channel
See how Bloomfire and Alumni Channel stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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