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Bloomfire vs Axero Comparison

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Overview

Bloomfire makes it simple to find and share knowledge across teams and organizations. By bringing all company knowledge into...

Axero provides easy-to-use intranet software that boosts productivity, unifies your people, and helps your company thrive....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

92

87

18

4

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

(33)

5

4

3

2

1

17

14

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Bloomfire is so amazing because its such a great product to have. Its literally the main source of knowledge for just about any question you could come up with for my company.
I like Bloomfire, but I think its success depends on your company's culture and their willingness to invest energy into it. It can certainly be a powerful tool.
Compared to the software we used before, Bloomfire is smart, easy to use and also really easy to update. Our teams love how smart the search is and like how easy it is to bookmark commonly used links.

Pros

We have an excellent partner with Communifire/Axero and they are always helping us to perform better.
Rich features, ready-to-use templates, excellent customer support, solid search engine, affordable pricing.
Their team is very responsive and seems like they actually care about their customers.

Cons

There is no foreseeable way to download content onto an iPad Pro. Several of our clients are now using the iPad Pro and are struggling to use Bloomfire on their devices.
Our documents are very large and they can not send in just a regular email. So we send them to bloom fire and it uploads and the person can get the document.
Sometimes it is hard to follow. Update changes are a little too extreme sometimes where it is hard to catch back up to the content you are seeking, especially for those who only enter it periodically.

Cons

I'm actually quite terrified to even look at the back end sometimes for fear I will do something irreparable. If you have a team of administrators, or available designers/IT, I say go for it.
It gave our employees a new intranet to complain about.
They need to do more marketing. It was hard to find them.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features66
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Administrative Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Assignment Management
  • Asynchronous Learning
  • Audio / Video Conferencing
  • Audio Calls
  • Audio File Management
  • Audit Management
  • Authentication
  • Blogs
  • Brainstorming
  • Bug Tracking
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Content Creation
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Discussions / Forums
  • Document Classification
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Employee Activity Monitoring
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Self Service
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Feedback Management
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Management
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • HR Management
  • Help Desk Management
  • Indexing
  • Jobs Board
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Search
  • Newsletter Management
  • Offline Access
  • Online Forums
  • Personalization
  • Policy Management
  • Prioritization
  • Private Network
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self Service Tools
  • Semantic Search
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Time Zone Tracking
  • To-Do List
  • Transcripts/Chat History
  • Two-Way Audio & Video
  • Unified Directory
  • User Management
  • User Onboarding
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Management
  • Video Support
  • Wiki
  • Workflow Management
  • iCalendar Support
  • Total features147
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Administrative Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Assignment Management
  • Asynchronous Learning
  • Audio / Video Conferencing
  • Audio Calls
  • Audio File Management
  • Audit Management
  • Authentication
  • Blogs
  • Brainstorming
  • Bug Tracking
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Conferencing
  • Configurable Workflow
  • Contact Management
  • Content Creation
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Discussions / Forums
  • Document Classification
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Employee Activity Monitoring
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Self Service
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Feedback Management
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Management
  • Forum / Discussion Board
  • Full Text Search
  • Gamification
  • HR Management
  • Help Desk Management
  • Indexing
  • Jobs Board
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Search
  • Newsletter Management
  • Offline Access
  • Online Forums
  • Personalization
  • Policy Management
  • Prioritization
  • Private Network
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Self Service Tools
  • Semantic Search
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Time Zone Tracking
  • To-Do List
  • Transcripts/Chat History
  • Two-Way Audio & Video
  • Unified Directory
  • User Management
  • User Onboarding
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Management
  • Video Support
  • Wiki
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations14
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations24
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bloomfire vs. Axero

See how Bloomfire and Axero stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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