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Bloomfire Reviews - Page 4

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253 reviews

Recommended

SG
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Steve G.

11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Medicore to Very Poor - User Control, Features, Performance, Help, Service

Reviewed 7 years ago

Things don't work as advertised, service is non-existant, staff makes a show of being interested but basically is not, layouts and formatting is dark ages, sorting and filtering is dark ages, decisions like making every edit boot a posting to the top with no option to turn that off are amazingly wrong-headed, "grading" systems make no sense, analytics look like first draft programming stuff.....................

Pros

You can write and post something wasily

Cons

I already listed it

Vendor response

Steve, we sent you an email and hope to connect with you. We are very sorry to hear about this experience and we strive to make things right. We look forward to helping get things back on track!

MH
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Morgan H.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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We love using Bloomfire for our internal Knowledge base.

Reviewed 7 years ago

We implemented Bloomfire around a year ago to have a central location for our team's knowledge. We are technical consultants and although we were used to sharing information, there was no historic log of issues or problems that we were solving that could be leveraged in the future. With bloomfire, all discussions and questions are available for future use which has greatly benefited our team. We also enjoy uploading crafted content that the team uses on a daily basis. We love bloomfire! The gamification has also improved the usage and adoption of the product.

Pros

Easy to use and implement.

Cons

Time consuming to add multiple files at one time to a post.