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Bloomreach

4.8
(48)

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The World’s #1 Commerce Experience Cloud

(6)

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Bloomreach Pricing, Features, Reviews and Alternatives

Bloomreach FAQs

Q. What type of pricing plans does Bloomreach offer?

Bloomreach has the following pricing plans:
Pricing model: Subscription, Open Source

These products have better value for money


Q. Who are the typical users of Bloomreach?

Bloomreach has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Bloomreach support?

Bloomreach supports the following languages:
English, French, German


Q. Does Bloomreach offer an API?

No, Bloomreach does not have an API available.


Q. What other apps does Bloomreach integrate with?

Bloomreach integrates with the following applications:
Shopify Plus, Microsoft Dynamics 365 Business Central tegossuite, Alexa, Sinch, Mailchimp Transactional Email, Microsoft Azure, WhatsApp, SAP Business ByDesign, Zapier, Segment, PostgreSQL, Pipedrive, Movable Ink, SAP Commerce Cloud, Freshdesk, Brevo, Cloudinary, Google Translate, Oracle Responsys, Shopify Collabs, Snapchat, Slack, Google Ads, Netlify, Bynder, Antavo, Google Cloud BigQuery, TikTok, Meta for Business, Gorgias, Mailgun, Yotpo, commercetools, SaleSphere , Mailchimp, Mailjet, Google Maps, BigCommerce, Vercel, Snowflake, Shopify


Q. What level of support does Bloomreach offer?

Bloomreach offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base

Bloomreach product overview

What is Bloomreach?

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer.

Key benefits of using Bloomreach

True Personalization: Fix the fractured customer journey with personalized commerce experiences that drive revenue through search, browse, layout and content.

Product and customer data: Bloomreach has an unparalled understanding of who your customer is and what they're hoping to find. It relevance engine looks at every aspect of your data, and ensures every experience meets consumer intention. For example, it knows when "chocolate" is the product and when it's an attribute, meaning that when someone searches for “milk chocolate,” they'll be shown bars or chocolate rather than pints of chocolate milk.

Commerce-specific ML and Datasets: Bloomreach's commerce-specific ML is backed by more than 12 years of data, meaning customers benefit from its extensive global libraries and database. And once you're a customer, Bloomreach creates information that is only yours.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
In Person
Live Online
Webinars
Videos

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Bloomreach pricing information

Value for money

4.6

/5

48

Starting from

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Free plan
Subscription
Free trial
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Bloomreach features

Functionality

4.6

/5

48

Total features

314

26 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Alerts/Notifications
Search/Filter
Third-Party Integrations
Document Management
Document Storage
Activity Dashboard

Functionality contenders

Bloomreach users reviews

Overall Rating

4.8

/5

48

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.77/10
Rating distribution

5

4

3

2

1

36

12

0

0

0

Pros
Bloomreach is a great tool and we are enjoying all of its capabilities and features. I love webhooks, it's an ultimate tool to do any kind of workaround.
Dashboards are visually effective for me. I like how Bloomreach is innovative and following, maybe even setting trends we can explore and take advantage of. Bloomreach listens to our feedback.
I like the ease of use of the asset builder and the email builder. Scenarios as well are logically laid out and I have throughly enjoyed the course I have taken through Bloomreach Academy.
Cons
They implemented a system for triggered silent push notifications and flagged all users were there was no response for 14 days as "dead.
We are missing more in-depth data insights for campaign automation.
Clients have problem to identify which department's budget to use for analytics services.

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