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Bloomreach
The World’s #1 Commerce Experience Cloud
(7)
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Value for money rating
4.6
/5
55
Price starts from
No pricing info
What users say
Price starts from
149
Per month
Pricing model
Free trial
Price starts from
15
Per month
Pricing model
Free trial
Price starts from
11250
Per month
Pricing model
Free trial
Price starts from
149
Per month
Pricing model
Free trial
Price starts from
5000
One-time payment
Pricing model
Free trial
Sławomir P.
Retail, 201-500 employees
Used daily for 2+ years
Review source
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I've been using Bloomreach platform for the last 3 years in a high scale business (retail, 20+ markets) and it proved both on Bloomreach company and platform side to be reliable partner that helps a lot to develop business and drive revenue and customer retention.
(+) platform stability and reliability(+) pretty easy to integrate(+) helpful, fast support(+) powerful scenario handling including omnichannel communication(+) first-party data collection and analytical possibilities(+) ease to work with product recommendations and on-site formats(+) personalization possibilities thanks to jinja language(+) Bloomreach academy(+) AB testing capabilities
(-) there is not predefined templates for use cases so you have to do all on your own (but it's planned to change very soon with plug & play library)(-) Single Customer View card is very simple, not very informative in terms of customer value summary (i.e. CLV, probability to buy, recommended products)(-) there could be more educational or how-to materials, webinars (there is Academy but it's paid) to learn more how to take full advantage of the platform(-) experiments module is not scalable - can't run one test on multiple pages i.e. PDPs (each page is separate test)
Verified reviewer
Retail, 11-50 employees
Used weekly for 2+ years
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It's fairly easy to use. Offers a wide range of features, making some apps we've used before redundant.
I feel that adding lots of new features is making the suite too complex for some use cases. Also, the pricing is now quite steep.