Box vs Google Drive Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Alex Diamond

Verified Reviewer

Urrgh - Cumbersome

2019-04-09

There are better platforms out there (Dropbox, Google Drive).

Pros

Not much. It works. It stores files, but it's certainly not the easiest file management system out there.

Cons

It's cumbersome. Slow. Creating new folders is counterintuative.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

1/10
Source: GetApp
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

Work Great with my Blackberry

2019-02-05

Great solution that's independent of Dropbox and Google Drive.

Pros

I liked that Box worked seamlessly with BB10 from Blackberry.

Cons

I like everything about Box. Google Drive is just so ever-present.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Anonymous
Supply Chain Manager (Cosmetics company, 10001+ employees)
Verified Reviewer

Excellent application

2019-03-12

I prefere it on other apps after using google drive and dropbox

Pros

50 Gega for free version Easy to use Quick upload and download Folder creation and moving is easy Easy to share content

Cons

Unable to save multiple items on my device (download from box to my device)

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Anonymous
(Information Technology and Services company, 1001-5000 employees)

Another cloud storage for your data!

2018-10-29

Pros

Have been using box for more than a year and this is another tool to save your data on cloud. Easy to access, neat and simple UI. File sharing is quite simple.

Cons

This one is a good tool, but Google drive is the best!

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Atul Malhotra

Box is a great collaboration and sharing tool

2019-02-05

Pros

File sync process between cloud / PC offline capabilities Ability for multiple people to edit the document at the same time version control Integration APIs

Cons

Cost seems high as compared to onedrive and others like dropbox, google drive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Ryan Carpenter

Company uses Box for cloud file storage

2018-03-13

Pros

Since company is long-term user, easy to upload/download files and share with colleagues. Company is well integrated for use.

Cons

Not as easy to use a google drive. Now google drive also has file stream meaning I an easily access files within the windows interface without downloading them, freeing up hard drive space on my laptop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Anonymous
(Design company, 1-10 employees)

Almost there

2018-12-17

Pros

Replaces all the needs I had with dropbox and google drive.

Cons

UI/UX experience inferior to sites mentioned above. Took me forever to find the arrows to switch pages (why even do that?).

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Anonymous
(Retail company, 11-50 employees)

Box is great if you're on the go

2019-01-09

Pros

Box lets you manage and share your files from anywhere -- it's great cloud storage software.

Cons

We found that it was just easiest to continue using Google Drive for our business.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Anonymous
A verified reviewer
Verified Reviewer

Bix is a favorite xloud storage app

2018-07-10

Pros

Well played out Easy to access Easy to use for work and personal. Keeps all files very organized and easily accessible. As well as east to understand. Like how it can be used as a catalog

Cons

Not as AI friendly as the Google drive. I do prefer box over google drive app for storage and layout.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Allison Lucey

Strong functionality, but cumbersome

2018-09-10

Prefer working in Google Drive instead.

Pros

Lots of ways to store and share files and various permission settings are available

Cons

It feels so much less intuitive than using Google Drive/docs to do the same things

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Anonymous
(Music company, 11-50 employees)

Box: A Secure Alternative to other Online Drives

2019-02-13

Box is an ideal product for my team's music experience, and a safe alternative to Google Drive for sensitive files or information.

Pros

I love the shareability feature, and how easy it is to collaborate on projects that might contain sensitive information or material.

Cons

I wish that it was a little easier to understand the sharing hierarchy Box uses--I have sometimes shared folders with co-workers only to realize that I accidentally gave them "editor" access to other files I didn't intend to share.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Anonymous
(Media Production company, 1-10 employees)

Not as good as Google Drive in my opinion

2019-03-28

Pros

Box protects most of your content with advanced security controls, encryption key management and complete information governance.

Cons

I prefer Google Drive's pricing, I feel like google drive has a much better value per dollar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Perry Band

Easy streamlined drive

2018-07-10

Pros

Easy organization, auto tracks versions uploads for reduced clutter, searchable for files; lots and lots of space for total "one stop doc management"

Cons

Similar to Google Drive; not always easy to edit documents within platform; clunky drive integration onto my desktop

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Anonymous
A verified reviewer

Easy to use, pretty much like dropbox

2018-05-31

Pros

Familiar interface with dropbox, so it's pretty easy to use Intuitive drag-and-drop interface and controls

Cons

Less storage space compared to dropbox and Google drive if I remember correctly Less integration compared to them

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Audrey Romano

Using Box at a large University

2019-02-15

If I had to choose between Google Drive and Box, I'd choose Google Drive for it's very seamless and easy asynchronous editing without having to open different software outside of the app.

Pros

As an end-user at a large University, it's nice to use the University's login to authenticate and be able to use the University directory to manager users for sharing. It's great to not have to worry about space limits because it is offered as a University service.

Cons

Collaborative editing of a Word document is really awkward. I don't like that I have to open software to edit a document, compared to Google Docs/Spreadsheet. Syncing doesn't work the way I'm used to with Dropbox, which was super easy and straight-forward. The interface has too many nested menus and functions, making it cluttered.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Jacob Dobscha

Great if you don't have Drive

2017-02-09

Then Google Drive came out and became more widespread.

Pros

Easy to use, and nearly anyone can use it.

Cons

Google Drive is free, and much of the sharing of documents that you do on there can be done on Drive.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

5/10

Recommendations to others considering Box

I wouldn't spend money on it if you already have Drive.

Source: Software Advice
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Jeffrey Chu

Verified Reviewer

Not very unique

2018-12-05

Pros

I feel like Box is very similar to Google Drive, but a more classy version.

Cons

No ability to take notes within the browser interface. Also limited file size upload per each file. Would also be nice if there are more 3rd party app extensions.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Anonymous
(Computer Software company, 51-200 employees)

Easy way to share large files

2019-02-01

Collaboration, document management, version control.

Pros

A lot like Google Drive.

Cons

Doesn't have all of the editing capability of Google Docs, but still easy.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Anonymous
(Marketing and Advertising company, 51-200 employees)

Box For FIle Sharing

2018-11-04

Pros

Great to share files between companies that can't access other file sharing platforms like google drive.

Cons

Anyone using the box folder can invite a user as a collaborator and this bypasses the administrator.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
DAVID ZAWROTNY

MUCH BETTER THAN GOOGLE DRIVE

2016-12-13

WE TESTED AND LOVE COMPARED TO GOOGLE DRIVE. SO MANY MORE FEATURES.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Joao Souza

Very good alternative to Dropbox and Google Drive

2017-01-19

Very good alternative to Dropbox and Google Drive. Really easy to use and sync my files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Freddie Lin

Good personal cloud

2018-12-18

Pros

Good personal storage space. fair size space. integrated mobile device app, easy to access, files are sharable.

Cons

the free version is limited management function, unlike dropbox or google drive to view space usage, need to improve it.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Anonymous
A verified reviewer

Good, but should have free plan

2018-05-27

Pros

I used BOX to share files with my team. Like other cloud solutions, good quality, fast loading and easy to use.

Cons

I can do most the same things for free with Dropbox, OneDrive and Google Drive. There is no "free" plan.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
matthieu kaminski

OK for overall

2016-10-06

I can keep track of everything and it is smarter than google drive.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Jim Green

A great file sharing application, but nothing out of the ordinary

2018-08-01

Pros

It is incredibly easy to share files, you can drag and drop, and it is especially easy when you have the box folder embedded on your computer

Cons

It's really no different than its competitors like google drive and Dropbox.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Box Reviews
Box
Secure Content and File Sharing. Free Cloud Storage.
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

Google all the Way

2019-02-01

No need for dropbox, box, etc.

Pros

I like that I don't have to worry about onsite storage.

Cons

I wish the limits were higher. Also, I don't like how every file that is started is saved.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Anonymous
(Computer Software company, 501-1000 employees)

Simple, cost efficient and effective

2018-08-29

Rolled out efficiently and swiftly at my organisation- a lot of people are familiar with Google tools from their own personal experiences so take up was swift and positive- a rarity with tool implementations. Works well to this day, secure, accessible and flexible. Great solution!

Pros

Flexibility, usability and out-the-box rollout

Cons

Perhaps limited functionality on the go, though not really something we have a real problem with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Derek LoPresti

Its okay as a large storage software however I feel that there are many other softwares do it better

2017-12-12

Pros

I can store a large amount of date on the cloud and it is relatively cheap compared to other options.

Cons

The software is not as easy to share with as other softwares like drop box. Drop box has better capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
William Penaloza

Google Drive is an awesome cloud software!

2018-05-30

Drive is an excellent substitute to Dropbox and Box as well.

Pros

Though I prefer to use Dropbox, Google Drive also satisfies all my cloud service needs in order to store pictures, important documents, teaching and leisure books, videos, etc.

Cons

The only downside is I believe it is that you have to have a Gmail account to use it, so if someone does not have a Gmail account he has to create one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Anonymous
( company, 51-200 employees)

No brainer to replace my personal Dropbox with Google Drive

2018-07-12

Free storage space, free suite of office software (docs, sheets, presentation slides), and easy to share documents with collaborators in and out of Gmail

Pros

Drive is another reason to love running my life on Google products. I can easily add documents to/from Gmail and Drive, and now I start most of my shared/collaborative documents in Drive instead of Microsoft Office. Easy to sort documents and share with customized permissions. Love that you get free storage from the start!

Cons

I'd still prefer to use Box for managing cloud storage among a medium-large business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Anonymous
(Human Resources company, 1001-5000 employees)

It's okay. I like others better.

2018-11-27

I like Box, better, honestly.

Pros

I like Google Drive because I like Google products, generally and it integrates well with my gmail.

Cons

People I share links to documents with seem to be easily confused about how to access or edit them.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Anonymous
(Computer Software company, 1-10 employees)

No brainer solution for cloud storage

2018-08-13

Pros

Powerful office productivity suite with sharing features out of the box.

Cons

Organizations commonly use Drive as a repository for content or knowledge, but there's no map across all the files. Hence, it's time-intensive to learn where all the files are, and files are often hard to find.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Michael DuVarney

Great for teams - cannot beat the price

2019-01-10

Pros

simple, syncs with gmail + chrome, etc.

Cons

better options out there - we use BOX. Tried everything else.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
HUGH TIAN

Google Drive

2019-01-21

Pros

Excellent for online storage with generous storage size. It's safe and secure as provided by Google

Cons

Can't link Docs with Dropbox, Box or other cloud-storage service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Cory Dennis

I LOVE GOOGLE DRIVE

2018-10-31

It allows me to give other departments visibility into my daily work flow, tracking, and other fantastic things. I can also upload my professional photos to it and share those easily.

Pros

I can edit, see changes, communicate, share, adjust, do literally anything with this LIVE. The storage space is huge, the user interface is simple and easily downloadable for the documents... I use Google Drive every single day for both work and personal things.

Cons

I have zero things for this box, so I'll type the minimum.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Anonymous
(Aviation & Aerospace company, 1-10 employees)

Great web interface, great sharing, bad desktop experience

2018-09-06

The web experience is mostly wonderful, but my desktop experience left me wanting much more than what is provided out of the box.

Pros

The ability to have all of our files, including Sheets and Docs in once place is incredibly useful and a step above what we had with Dropbox Business before.

Cons

Dropbox's native app is lightyears ahead of Google Drive. While Team Drive allows me to select which files to store locally more easily, the inability to create a share link from the start is a major disadvantage for my team and I.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Margaret Wood

Google Drive - The Way Document Access Should Be

2018-12-07

If I need to review files over the weekend, they are on my secure drive - no need to carry boxes or brioefcases of paperwork.

Pros

One of my favorited aspects of putting something on the drive is that I can share it instantly and size doesn't matter. I have had to send QB files and other large data files and Googgle Drive has saved me many times. Another attribute isd that I can access my documents from anywhere!. I don't have to remember to download onto a thumb drive, or worry about my files lgetting corrupted when copying them. Others can edit if I allow that as well. on the fly as well.

Cons

There is nothing to say here it's all good!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Stacey Ansley

Despite no support this is easy to use

2018-08-11

Way better than DropBox or One Drive or Box

Pros

Works on all of my devices and permissions are easy to set

Cons

When sharing files via integrations, such as with Asana, you have to separately set permissions. It is not automatically set

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Anonymous
(Marketing and Advertising company, 51-200 employees)

Drop Box is my go-to

2018-10-29

Drive is my go-to both personally and professionally. It's so easy to organize my files with the folder capabilities and search features. I never worry about losing my documents or images, I know they're safe with Drive.

Pros

I really like how collaborative Drop Box is. It's so easy to connect with other contributors and keep everything in one place.

Cons

I really wish that it would be possible to include a note/caption/preview when uploading files. This would make it easier to find the document I'm looking for or provide additional reference for myself or others on the drive. I also have trouble sharing with other people who are not in my network. It becomes a huge inconvenience for myself and my clients to go back and forth trying different things to see if they can gain access to the files.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Anonymous
(Entertainment company, 11-50 employees)

Usefull tool!

2018-12-10

It has replaced Drop Box for me, as I can do basic edits of word docs very easily.

Pros

The interface couldn't be simpler. Organization and moving files is a snap! The amount of space you get for free is quite a bit for basic documents and images. I've even archived many projects for later, a sort-of backup.

Cons

Sometimes it can be slow, downloading a folder of many files doesn't always work as intended (if you select many files it can miss some in a download, so you need to check it manually after download).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Javier Victor Marian Bruno

Great tools specially if you use GSuite.

2019-02-02

It came with Gsuite, we did not planed to use it until we realized that will upload an link files directly from webmail, which is great!

Pros

Very fast. reliable service. Not good at local sync client for a folder, but good integrated with cellphone camera and photos backup. I love the integration with GSuite. Its difficult to explain to end users that emails wasn't designed to share files, and they need to keep the size of an email below 30 MB, most people dont even know how big the file is!. The automatic upload to drive and then linking the file to the email its AWESOME. it helps a lot to manage those peoples that pretend to insert a movie trailer to an email (true story).

Cons

The lack of a good sync client for desktop to sync an specific folder, like dropbox or box.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Anonymous
( company, 11-50 employees)

Great collaboration tool for our office

2018-04-25

Pros

The best part of Google Drive is how easy it is to share and collaborate with a team. It allows you to keep documents to your eyes only, if you prefer, but also share with others easily. I personally organize mine into folders and sub-folders, so it helps from an organizational aspect as well.

Cons

Sometimes when searching on keywords in the search box it can be hard to find a particular document.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Anonymous
(Financial Services company, 1-10 employees)

Google Docs

2018-09-10

Great for Gmail​ users with easy access and functionality.

Pros

The integration of google docs is simple. It requires a Gmail account to acquire access​ but allows the email account to control and create a cloud storage folder.

Cons

Works with Gmail​ account access only. Unlike Box or Dropbox which accepts any email to use the service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Steve Hinkel

Simple, user friendly, free!

2017-07-18

Ease of use. Clarity (knowing which version of the files are current). Simple to share and collaborate.

Pros

More user friendly than drop box or others.

Cons

There's always a risk that one user deletes an important file and you may never retrieve it. This makes backing up essential, which defeats the purpose of how/why I use the software (which is to avoid storing duplicates of every file or emailing millions of files back and forth).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Anonymous
( company, 11-50 employees)

easy and simple to use

2018-07-02

easy to sue and reach storage

Pros

free and built into my search engine that I use so easy to get to more free storage them competition

Cons

limited space and not the cheapest to upgrade other then this is pretty good and ticks all the boxes

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Wesley Dorr

Can't beat the storage you get for free!

2018-06-07

Pros

I have used one drive, drop box and google drive and i would say that google wins mainly because the amount of free storage.

Cons

Sharing files with people who DON'T use google drive can be confusing/ kind of a hassle- other than that no complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Anonymous
(Marketing and Advertising company, myself only employees)

Good for basic cloud storage

2018-11-25

Pros

Easy to use out of the box storage with any gmail.

Cons

Storage space fills up quick, and the organization of files can become very disorganized between what is shared with you and what you see in your drive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Anonymous
(Hospital & Health Care company, 1001-5000 employees)

New Google Drive user

2019-02-21

In a short amount of time, I understand the use case for Google Drive, but I think that software like Box is more sleek and easy to use.

Pros

I like that I can easily switch between GMail accounts to view different sets of documents and that there's a very easy pathway to access said documents (similar to Box), where I can choose one folder, then the next, and the next, to get me to a place.

Cons

I don't understand the difference between Google Drive and Google Docs as they seem to do very similar things. I don't like that when clicking on things, it shows it by default in Google Drive, because I think that I -- and many others -- use Google Drive to edit documents in other software, like Word or PPT or Excel. Therefore, I wish clicking on a document automatically took you to that software.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Bailey Wilkie

Love having all my stuff in one place

2019-02-25

Pros

I love that all of my documents and spreadsheets are in one spot, easily accessible from my phone or my internet drive.

Cons

It is sometimes difficult to find specific documents unless you know the exact name to search in the search box.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more
Nicole Klass

Great Tool for Everyone

2019-02-05

Pros

I love that it's immersed into my Google Mail account so there's easy access to it! I also like how it's easy to share files with others.

Cons

I feel like it's very much overlooked by dropbox, box and others.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Google Drive Reviews
Google Drive
Cloud storage and backup for files, photos, docs, and more
Read more