Brightidea Features

Brightidea

Innovation management software

4.42/5 (96 reviews)

Brightidea Feature Summary

  • Certification tracking
  • Problem-solving workflow
  • Participant data import
  • Crowdsourcing apps
  • Idea board creation
  • Performance tracking
  • Manage ideas to outcomes process
  • Projections and outcomes
  • Single sign-on integration
  • Design customer solution and strategy
  • In-built templates
  • Pre-built dashboards
  • Design thinking and app
  • Ideas list and submission
  • Cost saving and outcome tracking
  • Expertise capture
  • Employee engagement
  • Customizable email templates

Collaboration Feature Comparison

Most popular features of all Collaboration apps

API (237 other apps)
Access Control (182 other apps)
Activity Dashboard (130 other apps)
Activity Tracking (122 other apps)
Automatic Notifications (154 other apps)
Calendar Management (106 other apps)
Chat (137 other apps)
Collaboration Tools (254 other apps)
Collaborative Workspace (173 other apps)
Commenting (165 other apps)
Customizable Branding (128 other apps)
Document Management (133 other apps)
Document Storage (164 other apps)
Drag & Drop Interface (143 other apps)
File Management (118 other apps)
Permission Management (166 other apps)
Projections (121 other apps)
SSL Security (119 other apps)
Search Functionality (214 other apps)
Third Party Integration (161 other apps)

Mobile apps

iOS App


9 reviews

See all iPhone Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


44 reviews

See all Android Apps

Brightidea Feature Reviews

25 reviewers had the following to say about Brightidea's features:

Anonymous
A verified reviewer

Great Platform, awesome support

2018-07-24

Pros

Has a lot of customizable features that are pretty easy to customize and use, the API is pretty robust and can be used to do whatever you want that the UI doesn't support

Cons

There is a project manager functions that are built in the software that are underutilized but can be good investment and part of the idea management process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Deepashu Reshi Bhat

We have been using this tool in our project to put forth improvement ideas for our team.

2018-07-19

This has become a part of our team activity where we log our ideas, comment on other's ideas and track the ideas to closure thus improving the overall functioning of the team.

Pros

Email notifications to the wider team audience helps get useful review comments on the ideas.

Cons

The email notification feature is very good, however, if it is feasible to include the whole comment in the email, it will help save time to login to the bright idea site just to see the comments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Serafettin Cemil Sahin

It is very flexible and has a lot of great apps for your specific challenge needs.

2017-10-11

A lot of profit' cost saving and innovative thinking.

Pros

This Platform has and easy to use interface and customizability just great for tweaking it for your specific needs.

Cons

It would be great to give out some minor admin permissions like dashboard view access and reporting to ordinary users for limited times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Brightidea


Thanks for the review, Serafettin! Many customers leverage our Moderator role to assign light administrative permissions to users. This role is restricted to viewing reporting and light submission management. I hope this will be helpful to you!

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Kyton Sweat

This tool is a life saver for innovation teams.

2017-10-24

Pros

I love the pipeline management tool and back-end reporting.

Cons

The cost is very high for a nonprofit. The tool can get pretty technical at some times and a little difficult but the Support team is very quick to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Positive experience with Brightidea software and support.

2018-07-24

Pros

Crowd sourcing, collaboration and built-in social media capabilities.

Cons

Needs a knowledgeable administrator to take full advantage of all the tool has to offer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Claudia Fedel

Good experience but the software has some limits that can be improved

2018-04-02

Pros

Flexibility in terms of customized pipeline, different evaluations tools, open to external and business model canvas and business impact that allow digitalizing some activities. Customization in terms of look & feel.

Cons

The activation of the workspace is centralized and permitted only to the admin (a high effort to innovation team).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Sarah Ruhl

Highly recommend Brightidea

2019-09-17

Pros

This software has a nice user interface and a variety of different apps to customize your innovation management program.

Cons

There are a few items that would be nice to have that are currently not available for free, but must be customized (which is fairly expensive)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anthony Vigneron

Jumpstart your innovation program

2019-09-06

Excellent team to work with, clearly experienced and supporting clients in the field getting things done!

Pros

- Will support you on your innovation program journey as it matures, covering nearly all possible activities in your program with templates and guidance for each!

Cons

Its visual identity option (themes and css) are effective but a bit too much work to my liking! It does require you to consider properly the user journey on its homepage in particular.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Debabrata Sahu

This is a awesome product to crowd source, evaluate and select ideas for business problems.

2018-04-05

Lots of ideas were generated and lots of innovation initiatives were identified. This increased the business capabilities and sales.

Pros

The campaign set up is very quick and the dashboard gives quick statistics about the activities.

Cons

There are some out-of-box reports available, but they are not enough.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Janice Toma

Smartzone supports our always on Innovative initiative.

2018-02-09

Pros

Great collaboration tool.

Cons

Better reporting capability, the @notification doesn't work consistently - seems to be a bug.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jordan Sweat

Fantastic Innovation Management

2017-12-14

Complete management of my innovation pipeline.

Pros

The Brightidea platform is constantly growing and optimizing their product. They really listen to their clients and deliver useful updates consistently.

Cons

The ease of use is definitely something the end user needs to be experienced in using online platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Easy to use with great customer support

2017-12-14

Pros

Rules of engine and automated email notification is my favorite for our organization.

Cons

In current dynamic business environment, we need more collaboration with thinking of Agile mode.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Laszlo Pipo

It's been a really positive experience.

2016-05-25

Easy to use, helps a lot to scale, with new features can become a complete idea management system.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

One of the best ideation platforms out there!

2018-07-11

Great customer service, abundance of out-of-the box features as well as a company that listens to Customer feedback.

Pros

Our customers have especially enjoyed the back-end idea management interface to be able to rank, sort, and group ideas that have come in from solvers.

Cons

The one potential disadvantage of the tool is that advanced customizations will require professional services support which add up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa Hammond

Great platform, great support

2019-09-25

Pros

We had been using a manual process in the past, and this tool has simplified the management of our projects.

Cons

It could be a little more user-friendly.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kalvin Myint

Robust tools with lots of features.

2017-10-11

It's hard to tell the story and show proof of engagement without this tool. Thank you!

Pros

Great customer support from the BrightIdea team, from sales to technical support and training. Wonderful support on boarding new customer and tremendous value.

Cons

User interface design can be a bit more simplistic. e.g. like Apple website, or aesthetics of Apps like Slack.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brightidea


Thank you for your feedback, Kalvin! It is part of our design process to stay abreast of the modern design landscape - not just within B2B but also for B2C products like Slack - to identify opportunities to continually evolve and update our product. We are also continuing to invest in growing our product design team. We hope you will like the UI/UX for the latest round of product updates that we've made. Over time, we will also be cascading our updated style guide to more parts of our existing platform.

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Giorgi Gogitidze

Perfect realization of idea crowd-sourcing in a platform

2018-10-14

It helped us to save lots of time by automation of the certain tasks and also what's more important, it certainly brought a way more organized way of working for the team

Pros

We totally love the platform from its idea to the interface and usage.

Cons

Though, the reporting could be slightly better as it doesn't fully shows the essence when exported, thus, makes it a bit harder to present to the third-party persons.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
fethi yasir nalbant

easy to implement and tools are very functional. brightidea team is very helpful. glad to choose

2017-10-11

Pros

easy to use, functional and customizable. mobile app is helping us to reach all workers. new features are coming to make our work easier.

Cons

doesn't support multi language and facing bugs. web storm admins need more role in the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brightidea


Thanks for the review, Fethi! It was great connecting with you at our user conference and learning about how your team is using Brightidea. I'm sorry to hear that you've encountered bugs. Our support team will ensure any issues are resolved as quickly as possible. The software can be configured to support a number of different languages; please reach out if you need help.

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Miguel Pingol

Quick and cheap platform to get an organization started on tracking initiatives

2019-10-23

We're using the platform to create a culture of Innovation

Pros

Easy to get started and doesn't take much tutorials to implement. Interface is easy enough to learn.

Cons

Lacking a lot of features and functionalities to make an admin's life easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Fatih Kaya

Continuously Improving Cool Idea Management Software

2019-09-25

Overall experience is satisfying

Pros

What i like most is, release of new tools and features every year

Cons

Website design flexibility is least likable feature of this software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Christine Decker

Pretty Good Software

2018-04-20

Pros

It's easy to customize and makes collaboration between our staff super easy.

Cons

Managing communication can be sort of confusing. The design could be more simplistic.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
laurent benichou

Great tool for idea crowd sourcing

2016-07-18

I have been using the Brightidea Platform to run an idea crowdsourcing contest in my company (international insurer). the Platform is extremely modular and has all the features it takes to make your innovation program a success.

Pros

- modular and easy-to-set up / easy-to-use platform - brightidea accustomed to dealing with large international groups (security & integration is made easy by the team - handy tools to get ideas to be evaluated (simple to set scorecards, basic single scale assessment tool

Cons

- no in-platform design thinking type of "prequel exercise" in order to better identify the user pain point before idea submission - 2 yr-contracts take the level of users at the end of 1st year as reference point for year 2

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering Brightidea

With Brightidea, I am able to run an internal idea crowdsourcing contest that enrolls 25,000 people yearly. If you want to make it a success, don't hesitate to spend extra money on Professional services: their team will guide you on what needs to be done AROUND the tool to make your program a success (have CEO sponsorship, think about an incentive plans for all your stakeholders etc)

Source: Capterra
Helpful?   Yes   No
Read more
Cutler Knupp

Bright Idea - selected idea management platform

2019-09-10

Good experience, easy and quick setup with minimal friction.

Pros

Ease of implementation, support, single sign on (SSO) integration.

Cons

Mobile application needs enhancements and ability for easier customization/configuration on the back end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Innovation organized and efficient!

2018-06-23

Pros

Offers a wide range of evaluation tools and makes collaboration easy.

Cons

You can extract data to excel and generate your own reports, but the idea would be that those reports were generated by the software itself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacob Hill

Good experience so far!

2019-09-17

However, the idea generation and collaboration displayed so far has been really promising.

Pros

Being a multiple site organisation, I love how employees can share and discuss ideas with other employees within the organisation. People that they may otherwise never have spoken with or even met.

Cons

Initial interaction with the platform has been good, but encouraging all employees to go completely paperless and buy into the online platform has been a challenge, particularly as a large percentage of our workforce do not have regular access to a computer or mobile phone during working hours.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more