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Joseph C.
Pharmaceuticals, 10,001+ employees
Used weekly for 2+ years
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We are a very large company and have been working with Bright Idea for 4+ years. Overall, the experience has been a very positive one with teams using the Ideation software for initiatives such as Process, manufacturing, patient and other areas of improvement. There are tangible benefits to the Ideation process and Bright Idea goes a long way in helping us receive those benefits.
Having been an Enterprise Admin for 2 years; there are 4 general areas of focus in considering what I like best about Bright Idea. First, the end-user experience, those that come to a Challenge to submit, vote or comment on ideas. The interface is very straightforward and intuitive. I have yet to receive an end-user inquiry about how to use or what to do. Grade: A+ The next areas is Site (or Campaign)...
As an Enterprise Administrator there is a learning curve for many functional options that can take awhile to understand. Also, I am not a fan of some of the terminology such as "webstorm".
Larry O.
Oil & Energy, 5,001-10,000 employees
Used daily for 1-2 years
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The experience with Brightidea has been great so far! I believe we made an excellent choice as a company for choosing Brightidea 2 years ago. The fact that Brightidea is also evolving and willing to take on suggestions as a means of continuous improvement of their platform is quite commendable. The company lives and breathes innovation par excellence!
I have found the customization features relatively easy to use compared to previous platforms that we adopted. The ability to add steps and create rules in the innovation pipeline set up helps to create the various dynamics that we needed as we shape our relatively complex innovation and product development process. Integration with our processes was a bit challenging at first, but overtime we found ways to adapt the platform to meet our needs.
The ability to have all the functionalities we enjoy on the desktop version within the mobile app option would definitely be a good improvement.