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CardBoard

Web-based collaborative user story and journey mapping tool

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(3)

CardBoard Reviews

Overall rating

4.2

/5

170

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.93/10

Reviews by rating

Pros and cons

It's open ended with what I can do. I like being able to move the cards anywhere I want, the user journey functionality is a great idea, and it creates a good visual.
Color coding is a great feature that I used often to help out with my projects. Being able to share lifetime is great as well.
Nice application to help out at the start ofthe project. Anytime I had questions, Customer care was super fast and effective.
Unable to copy/paste content - makes it frustrating.
There was a lot of multi-select drag and dropping of all other cards to fill the extra column rather than it disappearing once empty.
Lack of connectors (or arrows) in between boxes.
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170 reviews

Recommended

KN
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Kevin N.

Biotechnology, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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CardBoard is a great story board software

Reviewed 4 years ago
Pros

We use CardBoard to story map some of the apps we create for our medical devices. This software allows us to closely collaborate with partners across the country with no issues!

Cons

I really do not have much negative to say about this product. The ease of use can be an issue but that likely comes form people being new to story boarding.

Vendor response

Thanks for the review Kevin!

AR
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Verified reviewer

Internet, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very nice tool for Story Mapping

Reviewed 4 years ago

I've become interested in product management and read about User Story Mapping technique. Then I googled for a story mapping software and that's how I got to CardBoard. I tried it for a few of my own projects and it worked nice! I was able to create a visual backlog of things I had to do, and track my progress against the backlog. Everything was very transparent and easy to understand, so I highly recommend learning Story Mapping and trying Cardboard to everybody.

Pros

* Very easy to start using it. After you get yourself familiar with the Story Map Concept and sign up for CardBoard, you can start doing the mapping exercise in no-time. * Simple, yet powerful interface. There aren't too many features in the interface (and I'm not saying they are needed), and that makes the UI nice and clean. You won't get lost in tons of unnecessary or rarely used features, everything is at hand and useful.

Cons

The app itself is great, the following points are not criticism, rather ways of further improvement: * Story mapping is not a wide know concept, so some tutorial(s) about story mapping would be great. For example, the competitors storiesonboard offers a "User Story Mapping for beginners" guide. Something like this would be helpful for CardBoard users as well. * UI could benefit from some additions, e.g. to allow to increase the card titles font.

Vendor response

Thank you for the review and suggestions for future improvements.

MH
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Makenzie H.

Computer Software, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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My Opinion

Reviewed 5 years ago

Overall this is a solid product. There's minor things that need improvement in terms of performance but for the price it definitely gets the job done.

Pros

I like the style and layout of this software. It is similar to how I organize my ideas in my head, on paper and just in general. So for that, it is very easy to understand the workflow and organization of the program.

Cons

There's definitely a small learning curve to really get the most out of the product. Which is sort of inevitable I suppose. I think some of the "bulk actions" and clicking & dragging functions could use some improvement.

AR
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Verified reviewer

Investment Management, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use tool

Reviewed 5 years ago

I've built out hundreds of mappings using this tool and never run into an issue.

Pros

I love that this is very simplistic. Story mapping shouldn't be complicated. This software is exactly what you need to map out your next project. It allows for easy collaboration with your team. You can leave notes on tickets. You can easily change the color, had swim lanes, add sections for V1, V2, ect. If you're looking for an easy tool to easily digitize your next story map, this is a great choice.

Cons

There are a couple funny UX things that you'll realize really quickly and figure out how to accomplish that task. Specifically around moving cards and making mass changes.

Vendor response

Thank you for your review! Simplicity in use is what we strive for every day when we make design decisions.

AR
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Verified reviewer

Financial Services, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Been a keen exponent of cardboard

Reviewed 5 years ago

I’ve used it map out a the biggest project my old employer ever had. Also smaller components to describe it to customers, build with customers. I did a talk on User Story Mapping at an agile meet up & demo’d Cardboard to the group and it was really well received. Introduced my current P.O. to it after he did a map in Excel - he’ll never go back, loves it but still trying to get approval for it.

Pros

Ease of use - the way that the cards just rearrange themselves. Being able to group quickly. The blue line. Downloading in csv.

Cons

‘Selling’ to various bosses at different work places. They just don’t seem to get it, even tho it’s really cheap & wont make a difference to the budget. Maybe that’s just an issue with me & the places I’ve worked.

AR
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Verified reviewer

Machinery, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love it

Reviewed 5 years ago

I love it.

Pros

This is very easy to use. I enjoy the interface but there are some small hurdles getting set up. Nothing that would slow you down.

Cons

The initial setup of the board is a little tough. It would be nice if there were more templates which showed different ways to use the software after picking a theme or something.

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Max Z.

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Thoughts on Cardboard

Reviewed 5 years ago

Overall Cardboard helped us to organize and track our progress while creating our application. We used it mostly for a digital kaban and tracking system.

Pros

It was very easy to use and get started with. Cardboard allowed my team to start mapping out the different tasks needed and start producing our product.

Cons

It didn't have as much integration and customization as I would have liked. It worked for almost all of our needs but there were still a few things we felt were missing.

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Erika S.

Internet, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Moved on

Reviewed 5 years ago
Pros

Great that it exists. I was looking for something to digitize my post it thoughts and share with others.

Cons

It wasn't very intuitive, the quality of the output was low and I got the sense that this program wasn't cared for or tended to. I quickly found others that were better: Real Time Board and Whimsical

Vendor response

Hi Erika, Check out CardBoard now. I think you would be happy with the new updates!

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Sebastien G.

Telecommunications, 10,001+ employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Efficient and simple to share information

Reviewed 5 years ago

Very satisfied, easy to present and explain high level and low level information, great tool for multi-site teams that need to synchronize.

Pros

Ease of use, ease of sharing the information

Cons

Moving cards around can sometime screw up the organisation of the cards on the boards

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Keith M.

Insurance, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great little app!

Reviewed 5 years ago

I used it to communicate a mission/story map of a partner integration. Outlined the high level steps at the top and then the detailed activities below. I used different color cards to represent different groups. I helped me get my point across!

Pros

Free trial. easy to use and move cards around. Give you the same "feel" of using post-it notes. Export to PDF option is great!

Cons

Free trial was only 30 days. Graphics aren't wild and crazy but serve the purpose.

Vendor response

Thank you for your review! Let us know if you may need an extension of the trial!

JD
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John D.

Leisure, Travel & Tourism, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Not quite there yet

Reviewed 5 years ago

Anyone who has read the User Story Mapping book gets why a tool like CardBoard is great for doing/saving story maps. It did install easily and I got started quick enough. In my searching/research, I eventually came across StoriesOnBoard, who also follow the tenets in Patton's book. However, they clearly have the imagination to take it further and built in better tools for managing multiple stories, etc. We ended up choosing SoB, despite the fact that (at the time) they didn't have TFS integration. And while this wasn't a factor in my decision, the CEO himself did a late night (for him, in Europe) walk through demo with me to answer some of my questions.

Pros

I learned about CardBoard from book, User Story Mapping. I so wanted this to be more, but it's a basic implementation of story boarding. It did have TFS integration, which I wanted. I also loved the whole premise of a virtual board for doing story mapping with a remote team.

Cons

I found it to be too basic and not very imaginative in its implementation. Given that we'd want to use it with multiple stories and have one place, I felt it didn't give us the tools to do that.

AR
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Verified reviewer

Hospitality, 10,001+ employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Solid for Kanban and story mapping

Reviewed 5 years ago
Pros

The service is pretty intuitive with a mostly point/click and drag/drop interface. It's easy to change colors and otherwise notate special things about the individual items. I also enjoy the ability to "flip" them for additional info while keeping the face "clean."

Cons

It's hard to really get in and kick the tires with the free account... there was initially no option to make your trial boards private, so you either had to be perfectly comfortable with anyone in the world seeing what you're testing, or you had to try to test how well this will work for you using purely hypothetical situations. That's what I did, and I found it was very difficult to decide to pull the trigger for a paid account when I couldn't really use it accurately during the test drive. Seems that they have since allowed you to "upgrade" to a 30-day trial account before paying.

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Jason L.

Computer Software, 1-10 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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simple and fast

Reviewed 5 years ago

I've used this to do live training on storymaps and it's flawless. In a world of bloated tools, this is a gem!

Pros

It's simple and fast. Very easy to create story maps, journeys, and it's easy to slice the map into different chunks.

Cons

I suppose if I had to nitpick, a 'collapse' option for 'epics' would be handy, especially when you get into huge storymaps...although that would take away the free-flowing nature of the interface.

DS
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Daniel S.

Information Technology and Services, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Cardboard is a great tool

Reviewed 5 years ago

I have found using the tool has been unrivaled when doing things like card mapping. I have also found it useful to use during retrospectives.

Pros

I enjoy how easy it is to use. The dev team has integrated great features over the years.

Cons

While a lot of the features are great. There are times I wish it just remained a simple light weight tool.

AR
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Verified reviewer

Internet, 10,001+ employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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user journey map layout

Reviewed 5 years ago

I like this tool, it's good starting point but there is multiple such tools​ available in the market which aligns with modern product development process.

Pros

I like how you can do flexible user journey map using stickies. The multiple colours stickies are good for segregating​ the ideas and synthesise as and when required.

Cons

Lack of templates is something that bugs me at times. With a tool like cardboardit people could cod what not and use it for what not . I think it's capable of much more. I would have loved it more if it had the capacity to save few things as preset and use it in future. Also,​ real-time​ collaboration is a missing piece as well.

Vendor response

Thank you for your review! Keep out our new update that will look to solve the issue stated!

JB
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Jim B.

Financial Services, 5,001-10,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Agile Planning Tool

Reviewed 5 years ago

My team was able to visualize features broken down to stories in a PI (product increment), offering committed value to business, and giving the team a good idea of how our development work would be spread out over the course of eight weeks.

Pros

It was easy to start a board, create additional items in a flow, move them around, and the ability to add a point value to a square (story to my team) was fantastic!

Cons

Sometimes when moving items, not everything was captured and had to re-move stories.

AR
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Verified reviewer

Consumer Goods, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A great little tool

Reviewed 5 years ago

We were able to plan our projects very easily, without the tool getting in the way.

Pros

Easy to understand, even of you don't understand user story mapping

Cons

Needs more features, such as better TFS integration.

GD
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Grace D.

Legal Services, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Journeys Best Friend

Reviewed 5 years ago

We use cardboard to document our story mapping sessions with business, ux and tech and then slice them into journeys to start breaking up stories and get better estimations for the work ahead of us.

Pros

Ability to map out and then create journeys to be able to get into TFS

Cons

Difficult to set up accounts for multiple employees that are on different projects

AR
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Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Cardboard review

Reviewed 5 years ago
Pros

I love the ease of adding cards up on the board and the software. Helps with project management.

Cons

Learning curve. Should be easier to learn

AE
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Angelica E.

Entertainment, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CardBoard made easy and not much to it

Reviewed 5 years ago
Pros

ease of jotting down any process , project notes and not having to rewrite everything. Easy to move steps and reorganize Easy to share with immediate group network

Cons

The only issue I have is it is not easy to download and share with other that do not have the same tool

AR
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Verified reviewer

Insurance, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Cardboard is a good tool

Reviewed 5 years ago
Pros

Cardboard is very easy to use. It allows us to quickly add user stories in story planning and to then determine how to slice the stories to create meaningful deliverables.

Cons

It's still a bit clunky. Moving several stories at once is difficult.

AR
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Verified reviewer

Computer Software, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to use; digital post-its

Reviewed 5 years ago

CardBoard has been incredibly easy to use - which is why I keep using it. It allows me to get a digital feature map produced in a short amount of time. I love the collaboration feature and the drag and drop interface.

Pros

The simplicity: dragging and dropping cards. It's like 'digital post-it notes'.

Cons

When I want to add more details (on the back of the cards), there's no formatting options. Also, if I want to add a column or row in the middle, I need to shift out every individual card.

AR
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Verified reviewer

Higher Education, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for designing

Reviewed 5 years ago

We were looking at creating a new applications and used CardBoard to develop and organize our ideas.

Pros

It is very easy to use, the interface is great.

Cons

Don't have any complaints. Perhaps having more colours to chose for the stickies.

AR
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Verified reviewer

Management Consulting, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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cardboard

Reviewed 5 years ago

real-time virtual collaboration for distributed teams.

Pros

simple, straight-forward interface. ability to export and/or link to other common apps.

Cons

nothing specific. opens additional browser windows when downloading.

Vendor response

Thank you for your review!

AR
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Verified reviewer

Higher Education, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Trial evaluation

Reviewed 5 years ago

I used a CardBoard trial for capturing retrospective content in a visual way. I tripped over manipulating the content onscreen and the Excel export brought over content that I didn't need (maybe that can be tailored--not sure). Overall, I couldn't justify the subscription fee when I can use something like Trello for free.

Pros

Easy to get started, pleasant color palette

Cons

Could have been user error but I experienced an issue with spacing. I couldn't easily manipulate full columns of tiles and experienced added space between columns that I didn't know how it happened or how to remove the space quickly.