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ClickMeeting Reviews - Page 2

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156 reviews

Recommended

LK
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Lukasz K.

Marketing and Advertising, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellen Choice for webinars and online meetings

Reviewed 5 months ago

After using ClickMeeting for several years, I am convinced that it is the tool of first choice for marketing webinars and live online training. Integrations with marketing tools and payment systems enhance my perception of this system's value.

Pros

ClickMeeting is a complete webinar tool that I have been using for several years. I value its stability and the good quality of both the connection and recordings. For marketing and sales webinars, ClickMeeting offers the option to place an active Call To Action button, which is visible in the main webinar window. This greatly improves the effectiveness of lead generation during webinars. I haven't found this feature to be as well-implemented in other competing systems.

Cons

The limits for webinars recording storage could be higher.

Vendor response

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

AC
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ALESSANDRO C.

Education Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Exceptional Tool for Virtual Classroom Management

Reviewed 5 months ago

Generally, the experience with ClickMeeting is positive. It allows all the items that are required to manage a virtual class. The platform is interactive and accommodates polls, Q&A, among other items, to ensure students' active participation. And the customer support has been great, always there to help with any hiccups we've had in our sessions.

Pros

I have outstandingly liked their robust features in logging and recording. My kind of virtual class is one that is publicly funded, and therefore the documentation has to be done with pin-point precision. Plivo's simplified planning of all these live sessions, with great audio and video quality, taking care that everything coming from these sessions is recorded and can be easily accessible for compliance.

Cons

While ClickMeeting beats out in so many areas, one that I found a little bit cumbersome was the setting up of the comprehensive logging and recording options. It worked flawlessly once configured, but I would have preferred an easier setup to start with.

Vendor response

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

AB
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Alfredo B.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Por lejos, el mejor soft para la realización de Webinars Profesionales

Reviewed 4 years ago

En estos tiempos de aislamiento social por la pandemia de Covid que nos toca vivir, en los que muchos han tenido que salir (obligados) a realizar reuniones virtuales, webinars y afines -en muchos de los cuales me ha tocado participar como asistente-, y en las mas variadas plataformas existentes; cada vez que lo hice me he convencido un poco mas que los seminarios en linea que implemento en mi AuditorioWeb (by ClickMeeting) son incomparables, super-profesionales; y es la plataforma la que marca la diferencia

Pros

La estética, la personalización y el grado de automatización que se logra con ClickMeeting no la he visto en muchas otras plataforma, entre las tantas que llevo probando desde que comencé con los Webinars allá por 2012 Fácil, intuitiva, elegante serian algunos de los calificativos que mejor le quedan. El gusto y la satisfacción de speakers y asistentes con los cientos de Webinars que llevo realizados, me reafirma en cada evento esto mismo

Cons

Realmente no le encuentro puntos débiles

Showing original review in Spanish. See translation

Vendor response

Dear Alfredo, thank you for your multi-threaded feedback and the highest rating. We are glad that ClickMeeting meets your expectations and helps you with your webinars / online meetings. This is the best award for us :)

KG
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Kamila G.

Internet, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The most useful webinar platform on the market

Reviewed 3 years ago
Pros

I have been using this tool for at least 6 years in our company and so far we haven't found anything better. Clickmeeting is very easy to use. The most valuable feature is ability to customize registration form and follow-up activities to your needs. We are also happy to use the survey option during the webinar

Cons

I don't like the fact that Powerpoint presentations lose all transitions and animation when adding to the Clickmeeting. Online streaming should be in the standard subscription (it is additionally paid). I think that the weakest feature is chat moderation - it's only convenient for up to 300 participants. With more participants, it is difficult to control all questions and comments.

Vendor response

Hello Kamila, Thank you for your feedback. PowerPoint presentation is converted to pdf when uploaded to the account, that is why it loses its transitions. We offer Screen Share feature as a workaround. As for the chat moderation feature, please feel free to contact our Customer Success Team to share more details on that matter, so we can forward your feedback to our R&D Team: https://clickmeeting.com/contact All the best, ClickMeeting Team

RL
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Réka L.

E-Learning, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Empfehlenswerte Plattform für individuellen Online-Unterricht

Reviewed a year ago

Die ClickMeeting-Plattform überzeugt durch intuitive Bedienbarkeit sowohl im Backend - also in der Organisation und Planung der Treffen, als auch im praktischen Unterrichtseinsatz. Das macht ClickMeeting für uns seit vielen Jahren zur ersten Wahl.

Pros

Mir gefällt die intuitive Bedienbarkeit der Plattform. Benötigte Unterrichtsmaterialien können vorab im Webinarraum vorbereitet werden. Die Klassenzimmer-Tools sind sehr übersichtlich angeordnet und während des Unterrichts jederzeit schnell und flexibel einsetzbar.Auch die Umfrage- bzw. Poll-Funktion ist sehr ansprechend und kommt bei den Kursteilnehmern sehr gut an. Auch für Online-Tests verwenden wir gerne dieses Tool.

Cons

Aus unserer Sicht hat die Plattform keine relevanten Nachteile.

Showing original review in German. See translation

Vendor response

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

CG
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Cristian G.

Computer Software, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Très deçu

Reviewed 4 years ago

J'ai annulé mon compte suite à un problème technique pour lequel clickmeeting refuse de me rembourser une partie des frais. en tant que organisateur après plusieurs tests, mon publique ne m'a pas entendu alors que le micro était allumé.J'ai du me reconnecter et ai finalement réussi à être entendu après 15 minutes. Pas terrible pour une première. En tant que débutant pour les webinars j'avais besoin...

Pros

Liste CSV et vidéo facile à télécharger.

Cons

Mauvaise ergonomie, très difficile à configurer, lors mon premier (et dernier) webinar le publique ne m'a pas entendu pendant un moment alors que le microphone était allumé. J'ai du me reconnecter pour me faire entendre. Le service client est très décevant et pas du tout orienté dans le sens de la satisfaction client. La phrase "Nous sommes connus pour notre service clientèle primé" est un abus de confiance vue de ma perspective.

Showing original review in French. See translation

Vendor response

Dear Cristian. Thank you for your opinion and mentioned cases. Microphone problems are often caused by: - another instant messaging service is activated that intercepts the sound signal, - opening tabs/windows in a browser with a ClickMeeting room. In these and similar situations, the fastest way is to turn off other messengers and start the meeting in a different browser. The procedure is well...

GG
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Geoffrey G.

Information Technology and Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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When stability is your #1 criteria

Reviewed 3 years ago

I like that it's a flexible and easy to use tool. Support is always here to help. My main concerns are the hefty price if you signup without any discount, the lack of flexibility when it comes to upgrades (need to go through support), the lack of marketing features to maximize sales / conversions when you're live.

Pros

It's the most stable webinar tool I've tested. Even if you run into problems, you can still switch to the phone option to pick up where you left. Recordings are made in the cloud and can be synced automatically with your dropbox (but as a rule of thumbs, I always recommend to make your own local recording, better be safe than sorry). The API allows to automate a lot of stuff in the background if you want to skip their registration process to increase conversions.

Cons

There is no way to have a real button for your call to action like in webinarjam : you can just paste a link in the chat. Generally speaking, it's not a "marketing centered" tool so you won't have all those features like "scarcity" countdown available. Pricing is quite expensive, especially if you need to run parallel sessions and capacity upgrades. For big capacity upgrades (>500 attendees), I had to contact support ahead of time as it's a manual process. It's not always possible to "know" in advance so you will most likely run out of capacity or pay for nothing. The API

Vendor response

Hello Geoffrey, Thank you for your review and rating. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

CP
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Cédric P.

E-Learning, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool, easy to use

Reviewed 4 months ago
Pros

It's user friendly, beautiful tool. It's easy to use. Support team is very efficient, fast and friendly. No bug. the automation is wonderful, with monitoring and follow-up, fully configurable.

Cons

white label customization is too expensive. We did not do it. we cannot choose a picture from us for the background of the waiting room, it is paying and too expensive for us but the pics offered by Clickmeeting were finally enough for us.

Vendor response

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

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Christina C.

Mechanical or Industrial Engineering, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ClickMeeting Complete Webinar & Conferencing Solution

Reviewed 3 years ago

ClickMeeting has been a great tool to use for customer onboarding over the past year and beginning of the first quarter of this year. We are satisfied with the service offered

Pros

Our ability to master the platform in such a short time. When we were nervous that we'd have more people than intended, upgrading was a breeze. We don't need to purchase additional administrator accounts or logins for each user that wants to create an event. For our little team, this solution was just what we needed, and it didn't appear to be designed for a corporation that employs a complete staff simply to deal with webinar software and technology.

Cons

When it comes to designing and using individual presenter profiles, we've run across some issues. It's frequently difficult to recognize who's speaking at a conference since we use the same profile for several people.

Vendor response

Hello Christina, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

MK
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Michał K.

Education Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great solution for online education

Reviewed 7 months ago

Very good, very good program - I highly recommend it

Pros

1. Easy to use 2. Very predictable 3. Great feature for managing the audience

Cons

It's not possible to have more than one CTA prepared in the same time

Vendor response

Thank you for your review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

CM
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Carrissa M.

Real Estate, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ClickMeeting: A,V & W Conferencing Platform

Reviewed 3 months ago

Audio, video and web conferencing has been at breeze with ClickMeeting.

Pros

It is straightforward to create, schedule and join webinars with ClickMeeting. It offers HD video and DOLBY voice during video streaming.

Cons

ClickMeeting can’t function in absence of internet connection.

Vendor response

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

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Michał K.

Telecommunications, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A perfect tool for marketing and client onboarding

Reviewed 6 months ago
Pros

I value ClickMeeting for its ease of use and clear interface. From the perspective of an event organizer, the system's intuitive operation and extremely competent and swift customer support are also significant. We have been using the ClickMeeting webinar platform for many years and cannot imagine switching.

Cons

Managing uploaded files and certain limitations regarding formats can be problematic.

Vendor response

Hello, Thank you for the rating! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

BS
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Bartosz S.

Nonprofit Organization Management, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review

Reviewed 2 years ago

I enjoy using the software. Sometimes I feel that in google meet video conferencing it was easier to schedule quickly a meeting, but then Clickmeeting is much more advanced.

Pros

- planning ahead webinars and meetings and select between webinars and meetings (different types of events) - you can just send the link to attendees and presenters (you don't have to send official invites from clickmeeing.com) - you can upscale and downscale licence - sometimes there is time when licence expired, but my account still exists. Just need to pay to reactivate. - real (not bot) customer support - polish customer support - I don't think I would get any live support from other big tech players

Cons

- you have to ask customer support to downscale licence - but customer support is very efficient in helping with this - you cannot have more than one webinar/meeting at a time (or maybe it is possible with more expensive licence?)

Vendor response

Hello Bartosz, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

iS
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igor S.

Computer Software, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Think before you invest in this tool

Reviewed 3 years ago

Tool is only for basic needs. If you think about building business webinars look elsewhere.

Pros

-> very basic -> reliable -> clean ux -> can export to xlsx

Cons

-> this tool is not build to make marketing, lack of standard features like: --> tracking source who signed up for the --> switching between webinar types -> timeline consist duplicates -> you can by accident start live webinar before start time -> you can not save and customize your template, each time you need to build from start

Vendor response

Hello, we highly appreciate your feedback. 1. ClickMeeting offers integrations for audience behaviour tracking which could be found here: https://integrations.clickmeeting.com/. 2. If you create a live event, you cannot change it to an on demand one (or other type). Contact us to accomplish it. 3. Timeline consists of all live event sessions started in your account (one event could be started more...

JW
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Jake W.

E-Learning, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best platform for webinars

Reviewed 10 months ago

Very good and getting better all the time.

Pros

*The ability to go between video and screenshare with ease - the fact that the presenter can be the whole viewing window with one click. *The on screen functions - drawing etc. *The ability to prep everything before hand and be able to jump between slides, videos, camera, white board etc at the click of a button - this is far superior to Zoom, Skype, Teams etc. *The all-in-one event set up & registration system *The chat function works better than other platforms *The post-event data is excellent - a real bonus

Cons

*Connection in China is patchy *Not enough people use it

Vendor response

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

QW
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Quinn W.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Clickmeeting experience!

Reviewed a year ago
Pros

I liked how simple ClickMeeting was to use. It was extremely simple and intuitive to set up and manage a meeting. The user interface was also appealing and simple. Further to that, ClickMeeting included a slew of features, such as screen sharing and video conferencing, that helped to make the meeting more productive and efficient.

Cons

The automated thank you email should be customizable. We now send our own personalized follow-up message to attendees because we can no longer use that feature.

Vendor response

Hello, Thank you for the review. We are glad that you enjoy using our platform. We will pass your feedback to our Development Team. All the best, ClickMeeting Team

MS
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Małgorzata S.

Nonprofit Organization Management, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ClickMeeting for NGO's activities

Reviewed 2 years ago

having ClickMeeting we can deliver trainings for our clients - paid and free of charge; many events are free of charge so it's important if the platform is cheapbefore we had problems with delivering trainings, with managing trainings etc.

Pros

reasonable price, automated functions, easy management

Cons

I can't point anything bad about this platform, the only thing it could be useful: if the platform could send invoices - autmatically - integrated with invoices programms

Vendor response

Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

MK
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Marzena K.

E-Learning, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Automatize webinar creation process with ClicMeeting!

Reviewed 2 years ago

I am very happy with ClickMeeting. I can easily record videos, use automation to send invitations and reminders for upcoming webinars. I can send follow-ups after a webinar, gather feedback by sharing surveys, and target products for sale! And during a meeting or webinar, I can engage the audience so they are not just passive listeners. Published tests during a meeting always make a positive impression :)

Pros

What I like most about this system is its intuitiveness. The fact that I can use the predefined settings before the webinar and not have to wonder if I'm sure I set everything right.

Cons

It would be worthwhile to extend the default settings to include integrations with an appointment booking system.

Vendor response

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best ClickMeeting Team

DM
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Dariusz M.

Education Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clickmeeting - wow

Reviewed a year ago
Pros

Good teleconferencing platform. User-friendly and intuitive interface. Excellent customer support. So, everything needed in this type of solution.

Cons

No, everything is perfect. Great customer service. I'm very happy.

Vendor response

Hello Dariusz, Thank you for the review. We are glad that you enjoy using our platform> All the best, ClickMeeting Team

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Verified reviewer

Education Management, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Brilliant with a few teething issues

Reviewed 4 years ago

We've been able to translate all of our face-to-face training into online training without any implementation costs, and made our overall delivery of training so much more efficient.

Pros

The teaching tools the webinar rooms offer are extensive, and look very professional for the customer. They are also intuitive for the presenter as well. This results in webinars that can be presented beautifully.

Cons

There are often issues with delegates joining the webinar rooms. This issue might be specific to working with schools, but unlike other software such as zoom, school security systems often block access to the rooms. This affects our customer's experience.

Vendor response

Hello, Thank you for the review! We are glad you enjoy using our platform. ClickMeeting Team

Ml
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Marie-lou G.

Information Technology and Services, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Très bon outil de webinar mais trop instable

Reviewed 4 years ago

Très bon webinar avec un bon rapport qualité / prix comparer au marché. Solution polonaise donc pas EU, ça change ! Fonctionnalités très pratiques et usage dans les systèmes d'information aisé contrairement à d'autres qui nécessitent une installation. En revanche, trop aléatoire sur la stabilité, je me suis souvent retrouvé avec des problèmes de son ou de connexions.

Pros

- Fonctionnalités pratiques comme les sondages et l'enregistrement - Rappels automatiques - Statistiques post webinar - URL de remerciement

Cons

- Trop instable avec des deconnexions intempestives - Coupures sons - Service client anglais et peu aidant, on nous redirige toujours vers des tips et jamais on ne nous apporte de vraies solutions

Showing original review in French. See translation

Vendor response

Hello Marie-Iou, Thank you for the review! We are glad you enjoy using our platform. If you require any technical assistance, please send us a message and describe the issue at support@clickmeeting.com Our Team responds within one working day. Best regards, ClickMeeting Team

TL
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Thomas L.

E-Learning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A good solution for online seminars

Reviewed 6 months ago
Pros

We really appreciate the ease of use of the platform. The automation tools, from planning to the reminder function and follow-up, make it easy for us to organise our online seminars.

Cons

Audio-quality is sometimes not perfect. No major issues known.

Vendor response

Hello, Thank you for the rating! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

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Verified reviewer

E-Learning, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reliable online meeting room with multimedia options

Reviewed 5 years ago
Pros

Clickmeeting has good facilitation features - you can have multiple presenters (max 3) and easily designate other users as presenters if you want to 'hand off' the microphone. It's very simple to record a session, and you can share your link with the attendees after your meeting. You can upload videos to the platform and the playback is smooth. There's a shared whiteboard feature where attendees can type or draw with you. My favorite feature is the question and answer mode: attendees can type their questions in the chat, and you can display the question for everyone to read.

Cons

Here are a few drawbacks of the tool that I have encountered so far: *Powerpoint presentations display well, but the animations set up in PPT don't work. *Attendees will need a short demonstration of the chat / interaction tools available. For example, if you want the attendees to use the 'raise hand' feature, you will need to tell them where to find it. For my webinars, I typically ask a staff...

Vendor response

Hello, Thank you for the review! We are glad you enjoy using our platform. Please be so kind and contact our support team to assist you further at support[at]clickmeeting.com All the best, ClickMeeting Team

AN
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Antony N.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantabulous A/V/W Conferencing Program

Reviewed a month ago

Audio and video conferencing. Business instant messaging.

Pros

ClickMeeting offers robust BIM and video conferencing capabilities. It also enhances quality video calls over the internet.

Cons

Currently, I am facing zero issues when using ClickMeeting.

Vendor response

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

TK
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Tobias K.

Education Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ein Segen für die digitale Bildung

Reviewed 7 months ago
Pros

Bei ELEVEL sind wir vollkommen von ClickMeeting überzeugt. Diese Plattform ist ein wahrer Segen für unsere digitalen Bildungsangebote. Die intuitive Bedienbarkeit und die Vielseitigkeit der Funktionen machen sie zum idealen Werkzeug für unsere Online-Seminare. Egal, ob für kleine Gruppen oder umfangreiche Präsentationen, ClickMeeting liefert durchweg hervorragende Leistungen. Besonders hervorzuheben sind die Interaktivitätsfunktionen, die eine Echtzeit-Interaktion mit unseren Usern ermöglichen und so den Lernprozess dynamischer und effektiver gestalten.

Cons

Bis zum aktuellen Zeitpunkt haben wir keine Dinge an ClickMeeting auszusetzen.

Showing original review in German. See translation

Vendor response

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team