Most popular features of all Collaboration apps
Requires iOS 8.2 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Communifire by Axero's features:
Pros
Lots of features and a great UI. Was super easy to set up and most colleagues have zero problems using it
Cons
The “project management” feature of the software would need a lot of improvements.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
It has a nice blend of feature/functions like Lithium and Jive without the price tag.
Pros
It's pretty easy to use -- the set up was fairly painless.
Cons
I'd like to see some functionality and features suited for external use (ex. more granular user settings, better notification experience; more admin controls/layers; better mobile capability like edit profile) -- access to more analytics out for the box.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
I have used their software for close to a decade - There has never been any downtime to speak of, and none in the last several years. - Their help desk is second to none. - They fix issues extremely fast, and they go out of their way to help you achieve what you want. - The technology behind what they do is constantly improving, and the presentation of new features is also second to none. There are very few software companies for whom I could say the same thing. - Customization in any manner that you see fit.
Pros
We have: - Public Web Pages, where customers can peruse our custom designed pages (part of Communifire) and avail themselves of the various communication tools in the Communifire product
Cons
Second, it would be nice to allow API with third party instant messaging systems - or a collaborative integration.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We like the product, specially the user interface and the flexibility it offers.
I could't think of any better tool that can help us achieve our goals of collaboration through knowledge sharing.
Pros
Love the customizations available especially through CSS overrides and the ability to turn certain features on or off (ie chat).
Cons
The mobile app isn't customizable like the website it.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Sierra,
Thank you so much for your review! On behalf of the entire Axero team, we're thrilled that you're loving Communifire's customization features.
Please know that we hear you about the Communifire mobile app. Our 8.0 release, which launched in October 2020, included an enhanced mobile homepage and mobile Page Builders! This way, you can build and customize any mobile page to reflect your desktop portal.
You can read about the mobile app updates here: https://my.axerosolutions.com/spaces/5/communifire-documentation/wiki/view/78515/communifire-8-0-release-notes
Please know that our support team is always here to help you. I hope you have a happy and healthy new year.
Sincerely,
Alex, Axero Marketing Manager
overall its a good product and does its job.
Pros
Product is fairly easy to use, document storage is one of the most important features that we use.
Cons
Social colaboration tools arent great, we have low use among employees.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
- Program comes generally ready to use with different widgets to customize each space - Allows for integration with Microsoft platform for connection to One Drive - Easy to navigate platform which offers easy permission setup
Cons
- Sharing documents via email is not possible - Must download before adding as attachment - Would like to see more widgets available to work from.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
Online video and document library is helpful and answers most questions.
Cons
For larger retail brand not having the ability to communicate content to specific users but limited to specific roles or spaces creates challanges.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
We have built better collaboration and better connection between geographically distant team members.
Pros
We like having multiple spaces for working together, keep everything on one platform, but giving different teams the ability to structure their space in the way that fits them best. Security is very important, so we appreciate the safe environment to share openly. Making resources available and findable is a strength of Communifire. Administration was very doable for people without IT training. We have had many open discussions about the challenges of 2020 within Communifire, keeping people up to date and leading to even greater transparency.
Cons
It would be far better choose between fluid collaboration on documents, allowing multiple people to add ideas without having to download and upload or to post with version control that does not allow as much change. the phone app could be better at displaying and navigating information on small screen.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Flexibility of the platform: It was so easy to customize and consume their REST APIs. Loved their Page Builder and I don't think anyone else has a tool similar like that.
Pros
Clean and user-friendly UI 2. Amazing customer support 3.
Cons
Some features are not needed, like e-Commerce module 2. File sync needs some more work
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Communifire by Axero
Great value for money
Thanks for your review, Abhishek. We appreciate your business.
We're very happy with Communifire. It gives us everything we need.
Pros
Branding was really important to us and Communifire was the only product that gave us complete branding control over our site.
Cons
Intranet software isn't perfect, in general. To administer, there is some technical expertise needed but nothing insurmountable. It is the nature of the solution.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Hi Jacqueline,
Thank you so much for your review! On behalf of the entire Axero team, we're thrilled that you're happy with Communifire and that you can display branding exactly how you want. Please know that our support team is always here to help youand we respond quickly! Feel free to use our resources or ask a Communifire expert a question here: https://my.axerosolutions.com/.
Sincerely,
Alex, Axero Marketing Manager
They didn't like the old one because it was dated, and they don't like the new one because (1) it's new, and (2) it doesn't have some of the basic functionality of the old one (developed in-house).
Pros
Easy to set up and navigate.
Cons
It seems like it wasn't fully built out. Functionality was put in, but there's no depth to it.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
It fairly easy to teach others to use it and they usually like the layout which is important when you first show your collegues their new platform of communication.
Cons
Online live collaboration on word docs (google docs) would be nice.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
Flexible plans incorporating pay-as-you-go for small to large team sizes. 5) Highly customizable and does not require the help of expensive third party implementers.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
It's reletively easy to use and navigate and allows us to quickly update our company on new events.
Cons
Also, the version control is almost non-existant.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
We have been somewhat successful at launching Communifire to our clients as a knowledge base, but it mainly gets used for internal training and as a resource.
Pros
The feature to create sub folders and to organize the articles in very specific way is very helpful.
Cons
It can be difficult to write articles, having to import images and format content can take a considerable amount of time and effort.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
Its a great business collaboration platform for businesses which seeking newer ways to connect to its employees, vendors, clients and build inefficiencies.
A very good product if you are looking to quickly implement social networking on windows servers.
We selected Communifire after evaluating several other options such as Jive. Expensive does not mean it is the best. And Communifire does not disappoint. It is packed with features including gamification. It has all the SaaS capabilities and benefits you'd expect. And their implementation support and customer service are top notch. Cheers.
Pros
Rich features, ready-to-use templates, excellent customer support, solid search engine, affordable pricing.
Cons
Administration and setup can be overwhelming due to so many features. A wizard-based configuration for the initial setup and other advanced features would be helpful.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Communifire by Axero
Definitely recommend the trial. No strings attached. Full function test drive.
Thanks for your review, James. We appreciate your business.
We have an excellent partner with Communifire/Axero and they are always helping us to perform better.
Pros
Communifire is the only platform we have come across with the flexibility to create branded communities and subcommunities on one platform.
Cons
The language module is the worst part of the software. we had to spend days of work doing proper translations form English to Dutch
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
So far so good
Pros
I like the ease to use and the support team
Cons
The customization tools can be more user friendly
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Hi Hector,
Thank you so much for your review! On behalf of the entire Axero team, we're so happy that you're pleased with Communifire and that it's easy to use. We strive to have the most flexible intranet platform, so our Development team is always listening to our clients about how we could improve customization features. Please feel free to share your suggestions here: https://my.axerosolutions.com/spaces/77/communifire-support/forums/6118/suggestions-and-feedback
I hope you have a happy and healthy new year.
Sincerely,
Alex, Axero Marketing Manager
[SENSITIVE CONTENT HIDDEN] is easy to get a hold of, receptive and a great teacher.
Pros
This software is perfect to communicate information to our entire company. I especially love the custom homepage which allows us to disseminate important information to our team real-time.
Cons
It would be helpful if there was a feature which will allow me to post on the main page carousel from other spaces only.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
