Communifire by Axero Features

Communifire by Axero

Intranet software and collaboration solutions.

4.41/5 (32 reviews)

Communifire by Axero Feature Summary

  • Access control
  • Action item tracking
  • Active directory integration
  • Activity dashboard
  • Activity streams & microblogging
  • Activity tracking
  • Approval process control
  • Asynchronous learning
  • Auditing
  • Authentication
  • Automatic notifications
  • B2B integration
  • Best practices repository
  • Blogs, articles, events, forums, wiki
  • Bug tracking
  • Bulk send
  • Case management
  • Collaboration tools
  • Collaborative workspace
  • Commenting
  • Communication management
  • Communications calendar
  • Complaint monitoring
  • Content filtering
  • Content library
  • Content management
  • Create Customer Extranets
  • Custom fields
  • Custom landing pages
  • Custom user interface
  • Customer management
  • Customizable approvals
  • Customizable branding
  • Customizable categories
  • Data import/export
  • Discussion board
  • Document approval
  • Document comparison
  • Document distribution
  • Document indexing
  • Document management
  • Document planning
  • Document publishing
  • Document review
  • Document storage
  • Document tagging
  • Document templates
  • Document tracking
  • Drag & drop interface
  • Email alerts
  • Email notifications
  • Employee alignment
  • Employee communities
  • Employee database
  • Employee lifecycle
  • Employee management
  • Employee onboarding
  • Employee portal
  • Employee profile
  • Employee relations
  • Employee reward programs
  • Employee self service
  • Enterprise applications
  • Enterprise asset management
  • Event calendar
  • Event management
  • Event scheduling
  • Event tracking
  • Feedback collection
  • File filter
  • File management
  • File sharing
  • File transfer
  • Filtered views
  • Full text search
  • Gamification
  • Group calendars
  • Group scheduling
  • HR management
  • Help desk & ticketing management
  • Help desk management
  • Hierarchical view
  • Human resource integration
  • Jobs board
  • Knowledge management
  • Online forums
  • Photo management
  • Polls & surveys
  • Project management
  • Real time notifications
  • Real-time chat & messaging
  • Single sign on
  • Social development platform
  • Social networking
  • User management
  • Video management
  • iCalendar support

Competitor Feature Comparison

@mentions
API
Access Control
Action Item Tracking
Active Directory Integration
Activity Dashboard
Activity Tracking
Application Integration
Approval Process Control
Asynchronous Learning
Auditing
Authentication
Automatic Notifications
Bug Tracking
Bulk Send
Calendar Management
Case Management
Client Management
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Communications Calendar
Configurable Workflow
Contact Database
Content Filter
Content Library
Content Management
Custom Fields
Custom Landing Pages
Customizable Branding
Customizable Categories
Data Import/Export
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop Interface
Email Alerts
Email Notifications
Employee Communities
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profile
Employee Reward Programs
Employee Self Service
Engagement Analytics
Event Calendar
Event Management
Event Scheduling
Event Tracking
Feedback Collection
File Management
File Transfer
Filtered Views
Forum / Discussion Board
Full Text Search
Gamification
HR Management
Help Desk Management
Human Resource Integration
Jobs Board Integration
Knowledge Base Management
Mobile Integration
Online Forums
Project Management
Real Time Notifications
Search Functionality
Secure Data Storage
Single Sign On
Surveys & Feedback
Third Party Integration
Trend Analysis
User Management
Video Management
Video Support
Visual Analytics
iCalendar Support
Visit WebsiteCompare App
@mentions
API
Access Control
Action Item Tracking
Active Directory Integration
Activity Dashboard
Activity Tracking
Application Integration
Approval Process Control
Asynchronous Learning
Auditing
Authentication
Automatic Notifications
Bug Tracking
Bulk Send
Calendar Management
Case Management
Client Management
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Communications Calendar
Configurable Workflow
Contact Database
Content Filter
Content Library
Content Management
Custom Fields
Custom Landing Pages
Customizable Branding
Customizable Categories
Data Import/Export
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop Interface
Email Alerts
Email Notifications
Employee Communities
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profile
Employee Reward Programs
Employee Self Service
Engagement Analytics
Event Calendar
Event Management
Event Scheduling
Event Tracking
Feedback Collection
File Management
File Transfer
Filtered Views
Forum / Discussion Board
Full Text Search
Gamification
HR Management
Help Desk Management
Human Resource Integration
Jobs Board Integration
Knowledge Base Management
Mobile Integration
Online Forums
Project Management
Real Time Notifications
Search Functionality
Secure Data Storage
Single Sign On
Surveys & Feedback
Third Party Integration
Trend Analysis
User Management
Video Management
Video Support
Visual Analytics
iCalendar Support
Visit WebsiteCompare App
@mentions
API
Access Control
Action Item Tracking
Active Directory Integration
Activity Dashboard
Activity Tracking
Application Integration
Approval Process Control
Asynchronous Learning
Auditing
Authentication
Automatic Notifications
Bug Tracking
Bulk Send
Calendar Management
Case Management
Client Management
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Communications Calendar
Configurable Workflow
Contact Database
Content Filter
Content Library
Content Management
Custom Fields
Custom Landing Pages
Customizable Branding
Customizable Categories
Data Import/Export
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop Interface
Email Alerts
Email Notifications
Employee Communities
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profile
Employee Reward Programs
Employee Self Service
Engagement Analytics
Event Calendar
Event Management
Event Scheduling
Event Tracking
Feedback Collection
File Management
File Transfer
Filtered Views
Forum / Discussion Board
Full Text Search
Gamification
HR Management
Help Desk Management
Human Resource Integration
Jobs Board Integration
Knowledge Base Management
Mobile Integration
Online Forums
Project Management
Real Time Notifications
Search Functionality
Secure Data Storage
Single Sign On
Surveys & Feedback
Third Party Integration
Trend Analysis
User Management
Video Management
Video Support
Visual Analytics
iCalendar Support
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 8.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


7 reviews

Communifire by Axero Feature Reviews

25 reviewers had the following to say about Communifire by Axero's features:

Anonymous
(Events Services company, 51-200 employees)

Easy to setup and use

2020-12-07

Pros

Lots of features and a great UI. Was super easy to set up and most colleagues have zero problems using it

Cons

The “project management” feature of the software would need a lot of improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Terri Peluso

I am new to Communifire. The product and the support have been excellent.

2017-09-07

It has a nice blend of feature/functions like Lithium and Jive without the price tag.

Pros

It's pretty easy to use -- the set up was fairly painless.

Cons

I'd like to see some functionality and features suited for external use (ex. more granular user settings, better notification experience; more admin controls/layers; better mobile capability like edit profile) -- access to more analytics out for the box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Chuck Vigeant

One place for everything

2020-12-17

I have used their software for close to a decade - There has never been any downtime to speak of, and none in the last several years. - Their help desk is second to none. - They fix issues extremely fast, and they go out of their way to help you achieve what you want. - The technology behind what they do is constantly improving, and the presentation of new features is also second to none. There are very few software companies for whom I could say the same thing. - Customization in any manner that you see fit.

Pros

We have: - Public Web Pages, where customers can peruse our custom designed pages (part of Communifire) and avail themselves of the various communication tools in the Communifire product

Cons

Second, it would be nice to allow API with third party instant messaging systems - or a collaborative integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Brown

Good customer support

2013-05-14

We like the product, specially the user interface and the flexibility it offers.

Pros

Good UI, easy to use, feature rich, very friendly and prompt customer support.

Cons

Some localization related bugs, does not have in-built conferencing solution yet.

Source: GetApp
3 of 3 people found this review helpful
Helpful?   Yes   No
Read more
Aimee Bacallan

Great product but even greater customer service

2016-03-17

I could't think of any better tool that can help us achieve our goals of collaboration through knowledge sharing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sierra Zang

Great, customizable intranet

2020-12-01

Pros

Love the customizations available especially through CSS overrides and the ability to turn certain features on or off (ie chat).

Cons

The mobile app isn't customizable like the website it.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Hi Sierra,

Thank you so much for your review! On behalf of the entire Axero team, we're thrilled that you're loving Communifire's customization features.

Please know that we hear you about the Communifire mobile app. Our 8.0 release, which launched in October 2020, included an enhanced mobile homepage and mobile Page Builders! This way, you can build and customize any mobile page to reflect your desktop portal.

You can read about the mobile app updates here: https://my.axerosolutions.com/spaces/5/communifire-documentation/wiki/view/78515/communifire-8-0-release-notes

Please know that our support team is always here to help you. I hope you have a happy and healthy new year.

Sincerely,
Alex, Axero Marketing Manager

Read more
justin mecys

Feedback

2020-12-14

overall its a good product and does its job.

Pros

Product is fairly easy to use, document storage is one of the most important features that we use.

Cons

Social colaboration tools arent great, we have low use among employees.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim Miller

Good Program for Small Business

2020-12-07

Pros

- Program comes generally ready to use with different widgets to customize each space - Allows for integration with Microsoft platform for connection to One Drive - Easy to navigate platform which offers easy permission setup

Cons

- Sharing documents via email is not possible - Must download before adding as attachment - Would like to see more widgets available to work from.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Gabriel Sanders

First year review

2020-12-02

Pros

Online video and document library is helpful and answers most questions.

Cons

For larger retail brand not having the ability to communicate content to specific users but limited to specific roles or spaces creates challanges.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Blaine Horst

Communifire has become an essential tool in working together

2020-12-07

We have built better collaboration and better connection between geographically distant team members.

Pros

We like having multiple spaces for working together, keep everything on one platform, but giving different teams the ability to structure their space in the way that fits them best. Security is very important, so we appreciate the safe environment to share openly. Making resources available and findable is a strength of Communifire. Administration was very doable for people without IT training. We have had many open discussions about the challenges of 2020 within Communifire, keeping people up to date and leading to even greater transparency.

Cons

It would be far better choose between fluid collaboration on documents, allowing multiple people to add ideas without having to download and upload or to post with version control that does not allow as much change. the phone app could be better at displaying and navigating information on small screen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Abhishek Sharma

Communifire is the most flexible intranet software I used

2016-10-10

Flexibility of the platform: It was so easy to customize and consume their REST APIs. Loved their Page Builder and I don't think anyone else has a tool similar like that.

Pros

Clean and user-friendly UI 2. Amazing customer support 3.

Cons

Some features are not needed, like e-Commerce module 2. File sync needs some more work

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Communifire by Axero

Great value for money

Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Thanks for your review, Abhishek. We appreciate your business.

Read more
Jaspreet Kaur

Verified Reviewer

A modern collaboration platform with brilliant customer support

2017-05-20

Pros

One of the best "search feature" of all the platforms we compared

Cons

No Windows Mobile App yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Jacqueline Gleason

Fairly easy to use, flexible and totally customizable

2020-03-24

We're very happy with Communifire. It gives us everything we need.

Pros

Branding was really important to us and Communifire was the only product that gave us complete branding control over our site.

Cons

Intranet software isn't perfect, in general. To administer, there is some technical expertise needed but nothing insurmountable. It is the nature of the solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Hi Jacqueline,

Thank you so much for your review! On behalf of the entire Axero team, we're thrilled that you're happy with Communifire and that you can display branding exactly how you want. Please know that our support team is always here to help youand we respond quickly! Feel free to use our resources or ask a Communifire expert a question here: https://my.axerosolutions.com/.

Sincerely,
Alex, Axero Marketing Manager

Read more
Christine Mahboob

I think the platform is very basic and not the robust solution it is presented as.

2017-12-20

They didn't like the old one because it was dated, and they don't like the new one because (1) it's new, and (2) it doesn't have some of the basic functionality of the old one (developed in-house).

Pros

Easy to set up and navigate.

Cons

It seems like it wasn't fully built out. Functionality was put in, but there's no depth to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Max Martinsson

Easy and customizable platform

2017-05-29

Pros

It fairly easy to teach others to use it and they usually like the layout which is important when you first show your collegues their new platform of communication.

Cons

Online live collaboration on word docs (google docs) would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

An All-In-One Solution for all Business Communication / Collaboration Needs

2017-05-22

Pros

Flexible plans incorporating pay-as-you-go for small to large team sizes. 5) Highly customizable and does not require the help of expensive third party implementers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Cory Scamihorn

My Review

2020-12-10

Pros

It's reletively easy to use and navigate and allows us to quickly update our company on new events.

Cons

Also, the version control is almost non-existant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Reuben Craghead

Solid solution for Knowledge Base

2020-12-07

We have been somewhat successful at launching Communifire to our clients as a knowledge base, but it mainly gets used for internal training and as a resource.

Pros

The feature to create sub folders and to organize the articles in very specific way is very helpful.

Cons

It can be difficult to write articles, having to import images and format content can take a considerable amount of time and effort.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Jaspreet Kaur

Must have collaboration tool

2013-05-14

Its a great business collaboration platform for businesses which seeking newer ways to connect to its employees, vendors, clients and build inefficiencies.

Source: GetApp
4 of 5 people found this review helpful
Helpful?   Yes   No
Read more
John Biggs

Best social networking collaboration product in ASP.NET!

2009-12-29

A very good product if you are looking to quickly implement social networking on windows servers.

Pros

1. very intuitive 2. extremely good customer support 3. best value for money 4. flexible

Cons

1. documentation in user interface pages is less (like pop up help menus) 2. works only on Windows OS/ASP.NET runtime

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
James Chung

Rich features at affordable prices

2016-10-10

We selected Communifire after evaluating several other options such as Jive. Expensive does not mean it is the best. And Communifire does not disappoint. It is packed with features including gamification. It has all the SaaS capabilities and benefits you'd expect. And their implementation support and customer service are top notch. Cheers.

Pros

Rich features, ready-to-use templates, excellent customer support, solid search engine, affordable pricing.

Cons

Administration and setup can be overwhelming due to so many features. A wizard-based configuration for the initial setup and other advanced features would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Communifire by Axero

Definitely recommend the trial. No strings attached. Full function test drive.

Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Thanks for your review, James. We appreciate your business.

Read more
Anonymous
Co Founder (Marketing and Advertising company, 51-200 employees)
Verified Reviewer

Most sorted solution I have come across

2017-05-21

Pros

Liked the UI of the app and the in depth research by the team on the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Paul Swaak

Multi enterprise platform

2019-08-09

We have an excellent partner with Communifire/Axero and they are always helping us to perform better.

Pros

Communifire is the only platform we have come across with the flexibility to create branded communities and subcommunities on one platform.

Cons

The language module is the worst part of the software. we had to spend days of work doing proper translations form English to Dutch

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hector Santiago

Great Portal tool

2020-12-01

So far so good

Pros

I like the ease to use and the support team

Cons

The customization tools can be more user friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Axero Solutions


Hi Hector,

Thank you so much for your review! On behalf of the entire Axero team, we're so happy that you're pleased with Communifire and that it's easy to use. We strive to have the most flexible intranet platform, so our Development team is always listening to our clients about how we could improve customization features. Please feel free to share your suggestions here: https://my.axerosolutions.com/spaces/77/communifire-support/forums/6118/suggestions-and-feedback

I hope you have a happy and healthy new year.

Sincerely,
Alex, Axero Marketing Manager

Read more
Christina Salinas

First Time User - Communifire

2020-03-31

[SENSITIVE CONTENT HIDDEN] is easy to get a hold of, receptive and a great teacher.

Pros

This software is perfect to communicate information to our entire company. I especially love the custom homepage which allows us to disseminate important information to our team real-time.

Cons

It would be helpful if there was a feature which will allow me to post on the main page carousel from other spaces only.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more