Community Cloud Pricing Plan & Cost Guide

Community Cloud

Community software connects customers, partners & employees

4.26/5 (53 reviews)

Community Cloud Pricing

Starting from: $250.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

CUSTOMER COMMUNITY
Enable customer self-service, extend business processes, and build deeper customer relationships. Starting at $250 USD/month.

PARTNER COMMUNITY
Increase sales through resellers, distributors, agencies, and brokers. Starting at $500 USD/month.

EMPLOYEE COMMUNITY
Drive employee productivity and engagement across your organization. Starting at $25 USD/user/month.

Competitors Pricing

Accept Mission

Starting from: €16.00/month
Pricing model: Freemium, One-time License, Subscription
Free Trial: Available (No Credit Card required)

Aprio

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Onna

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Sideways 6

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Projectfusion

Starting from: £80.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Community Cloud compare with other Collaboration apps?

Subscription plan?

Community Cloud



96% of apps offer a
subscription plan

Free trial?

Community Cloud



88% of apps have a
free trial

Freemium plan?

Community Cloud



40% of apps have a
freemium plan

Pricing Comparison

Collaboration app prices shown are $/month




Community Cloud Pricing Reviews

Pros
  • A lot of functions
  • Allows for easy campaign adds
  • Features Scale View of Consumer
  • Integrates well with sfdc and works well with the largest ecosystem and integrates well with sales cloud
Cons
  • Expensive
  • The price
  • Complex Expensive if you don't understant how to properly uttilize all features and functions.
  • We are still in the beginning, so, we decided to see what other products we could get for a cheaper price.
95%
recommended this to a friend or a colleague

10 reviewers had the following to say about Community Cloud's pricing:

Meghan Storey

Salesforce

Used other for free trial
Reviewed 2018-08-08
Review Source: Software Advice

After being recommended Salesforce, we decided to try it out. We liked the organization it provided but we needed something tailored towards non-profits.

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Community Cloud

Community software connects customers, partners & employees

Leonardo Carraretto

Its a dream

Used other for less than 6 months
Reviewed 2017-03-12
Review Source: Software Advice

SalesForce is the consumption dream, but, is not for everybody. You need think about your needsA lot of functions

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Community Cloud

Community software connects customers, partners & employees

Alec Remaly

Not An Easy Experience

Used weekly for 1-2 years
Reviewed 2018-11-14
Review Source: Software Advice

Getting on the SF cloud can be a wonderful thing and a great way to create value for your clients. The ecosystem is really powerful and can be a great way to add sales.

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Community Cloud

Community software connects customers, partners & employees

Jonathan Teron

nice job!

Used daily for 2+ years
Reviewed 2018-09-26
Review Source: Software Advice

Salesforce does a great help for our organization since it is easy to use and provides workflows and a maintainable security.

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Community Cloud

Community software connects customers, partners & employees

Adele Glenn

Sales force power

Used weekly for 2+ years
Reviewed 2017-03-12
Review Source: Software Advice

Looking to add some community support for your brand? This empowers social WOM Allows for easy campaign adds

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Community Cloud

Community software connects customers, partners & employees

Wes Sims

Good Stuff

Used daily for 2+ years
Reviewed 2017-03-14
Review Source: Software Advice

I like Salesforce because it is the leading platform in the industry, has the most robust set of features and definitely has excellent support. If there were an area I'd like to see improvement it would be around 3rd party integration. Features Scale View of Consumer

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Community Cloud

Community software connects customers, partners & employees

Imran Haque

Head of digital at world's

Used other for 1-2 years
Reviewed 2017-03-12
Review Source: Software Advice

Integrates well with sfdc and works well with the largest ecosystem and integrates well with sales cloud

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Community Cloud

Community software connects customers, partners & employees

Mirco Hecker

Big Business

Used weekly for 2+ years
Reviewed 2017-03-14
Review Source: Software Advice

It's a perfect solution for big enterprises. It offers everything you need and more. You will not think of changing to another solution so fast

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Community Cloud

Community software connects customers, partners & employees

Naveen Gabrani

Salesforce Communities: Industry leading portal solution

Used weekly for 1-2 years
Reviewed 2017-05-18
Review Source: Capterra

It is easy to setup and fairly powerful. Salesforce provides industry leading security best practise, so the data is secure.Salesforce Communities provides a portal for employees, customers and partners. A standard interface is available out of the box with basic UI configuration. For advanced user interface custom development can be used. Standard Salesforce objects are used as database.

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Community Cloud

Community software connects customers, partners & employees

Anonymous

Great product to manage customer relationships

Used weekly for less than 6 months
Reviewed 2018-08-07
Review Source: Capterra

Allows you to get a full snapshot of our customers, such as activity history, communications, and recent discussions. This platform allows real-time of exchanging data through chat and screen sharing features. Streamlines your business by reducing time and effort on unnecessary leads.

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Community Cloud

Community software connects customers, partners & employees