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Confluence
Create, organize, and discuss work with your team
Confluence Reviews - Page 4
3,553 reviews
Recommended
Samuel H.
Investment Management, 51-200 employees
Used weekly for 1-2 years
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My experience is positive, and the search feature is better than other platforms. It can sometimes feel slightly more enterprise-ey than some newer products like Notion, but it makes up for this in simplicity and reliability.
It is simple to use and easy to navigate. It's UI blends extremely well with the rest of the JIRA management suite and links to tickets seamlessly.
The documents don't feel too responsive at times, and the inline code blocks can jump about at random sometimes.
Adam N.
Business Supplies and Equipment, 201-500 employees
Used weekly for 2+ years
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Confluence has been a great wiki / knowledgebase software for our IT team that has really spurred on adoption because of how easy and natural it is for users to pick up and start using without having to learn a wiki formatting syntax. Even technical users like IT department will be resistant to documentation if the tools are too challenging to pickup.
The WYSIWYG editor is probably one of the best for a wiki software that you'll find - it is very close to MS Word, and can even handle importing MS Word documents.
The cost is a bit higher for a non-free team than other products, especially when a lot of wiki software is free or open source even. There are also a lot of knobs and dials for customization that can be overwhelming almost, although some may appreciate that.