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Datarails Reviews

Overall rating

4.8

/5

43

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.47/10

Reviews by rating

Pros and cons

It has been smooth and will be an easy transition for us. Above all else, [SENSITIVE CONTENT] has been super helpful.
It's also nice having tables from different files accessible from their cloud to other files - very useful when working with financial models that are composed from several files.
We also really liked the idea of having a dedicated customer rep , this has been extremely helpful thru the implementation, but also in creation of all our reports.
We were trying to work with our internal controls, but it was proving to be too manually intensive and costly with upkeep and designated staff.
The platform doesn't integrate with Excel 2007 which is a bummer.
Some features were missing but already developed recently.
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43 reviews

Recommended

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Craig M.

Computer Software, 501-1,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DataRails Review by Craig Morrow

Reviewed 2 years ago

My experience with DataRails has been first class. I have assisted with a seamless integration for Budgeting purposes and have now rolled out the solution for month end reporting. In both scenario's I have been able to reduce the time required for completion by around 40%. I particularly like the approach of having the Customer Success Manager driving the implementation and having the single point of contact through the customer journey.

Pros

The ease in which the product was to learn and become and expert in. The functionality within the solution is exactly what any FP&A professional should be looking for in a solution. The implementation was extremely efficient as you start to build out real life business processes from the outset which mean you get a return on investment from day 1.

Cons

When deciding to partner with DataRails I was fully aware that they are at the beginning of solution development journey. However, DataRails are always keen to receive feedback on possible suggestions for improvement and are continuously developing and releasing improved functionality.

LP
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LeeAnn P.

Sporting Goods, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Product that exceeds expectations

Reviewed 2 years ago

In one word - "unbelievable" - I expected the software would be good, but once the software was up and running it exceeded expectations. The product drove down the manual time consuming data collection from 4 business days to a couple of hours. This was essential during the pandemic as more frequent turns of the forecast was required and without this software we would not have managed. The company used the product for other use cases we did not envision when we made the initial purchase.

Pros

Value for money, ease of use and accuracy. Because the program is excel based it did not take long for the team to master. Created an efficient process and removed the manual work from the department by automating the vast amounts of data in a matter of minutes. As the work load grew the product became more valuable to the company.

Cons

One difficulty was when a Microsoft patch was released it caused some issues with a formula, but the support desk was able to help correct when we brought it to their attention.

TS
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Trevor S.

Education Management, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Product - Takes Time

Reviewed a month ago

It has been a phenomenal value add for our organization. Our team finds it incredibly helpful to use in thinking through multiple scenarios.

Pros

The flexibility of Datarails is fantastic. We’ve been able to draw in multiple data sources to present a clear picture of our financial situation with the additional context.

Cons

The onboarding process can take a few months. You are told upfront that it takes about 3 months. In our case, it took us about 6 months of working daily with their team to be ready to go. They were very supportive, but it does take time.

EF
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Elvamae F.

Veterinary, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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VIN Product Assessment

Reviewed 2 years ago

The customer support and response is excellent

Pros

Easy to navigate and set-up the dashboards

Cons

It doesn't work well with Quickbook Desktop. It requires a lot of manual processes. It does not automatically integrate with the QB desktop version. It's too cumbersome.

JS
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John S.

Information Technology and Services, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CEO-friendly FP&A tool

Reviewed 3 months ago

The company's support and new feature rollout cadence is fantastic. They are very much innovating and doing all the right things. Very bullish on them!

Pros

The dashboard and visualizations are the best part of Datarails. Our finance team can readily create the visualizations on our data that I can benefit the most from. Deltas and variances jump out at you, trendlines are clear, and the data reporting capabilities really are in a class by themselves.

Cons

Like any FP&A tool, it starts out slow. Your team has to learn how to leverage the tool and work with data that is originating outside of financial systems. It's taken us well over a year to get to the point where we're getting results and answers faster through Datarails than by manually creating a one-off report in Excel. The work has been worth it though, and it's just one of those inevitable aspects of leveling up your reporting and forecasting capabilities: it's not going to happen overnight or without a lot of training and validation work.

AR
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Verified reviewer

Construction, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best investment for our finance team

Reviewed 4 years ago

With this platform finance brings in data from many sources in little time. This responsivity and accessibility has been essential to the identification of key drivers that used to be produced in 5 times the amount of time. Information is available on a global scale instantly so we can standardize analyses. A great investment if you’re looking to improve processes

Pros

Finance is pleased with the ease of use and accessibility of data

Cons

Would be happy if there were more frequent updates

Vendor response

Well said! Providing a reporting solution that works on excel is what separates us from our competitors. Please get in touch with your account manager to hear about our most recent updates, they are pretty exciting!

AR
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Verified reviewer

Logistics and Supply Chain, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best financial tool out there, dependable and accurate

Reviewed 4 years ago

DataRails has substantially improved the accuracy of our budgeting and forecasting. I love the ease of it, how accessible it makes our numbers, and how simple it is to follow real-time statuses. With DataRails we know our figures are accurate and up to date, which is precisely what we need from the numbers we base important decisions on.

Pros

-There are many ways to manipulate and look at your data -Drill downs are amazing. Can look at the smallest of variables. -Can work on both Excel and their Insights feature depending on what I want -Easy to use -Easy to connect with our ERP system

Cons

Sometimes it was buggy when logging out. Other than that I can't think of any other notable cons, it really is a great system.

Vendor response

Companies that use DataRails don't need to migrate from excel, which is why choosing DataRails doesn't require making any changes to internal workflows. As you pointed out, noticing the smallest variables is what we believe is key to accurate, flexible and efficient reporting.

RB
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Rus B.

Industrial Automation, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing system with amazing support

Reviewed 3 months ago

DataRails has allowed us to monitor the performance of our business in ways we simply could not before. We have also been able to simplify a number of our reporting processes. These two things have allowed us to share information with a wider pool of stakeholders within our company and monitor the performance of our business much more closely.

Pros

DataRails provides us with version control, data transformation, and visualization tools that we did not have before. We have streamlined many of our reporting processes, and we also use DataRails to feed a number of Excel and PowerPoint-based reports. DataRails support is very responsive.

Cons

Some features don't work as expected, and it can be hard to tell if it because of a bug or user error.

AS
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Ami S.

Security and Investigations, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review on first year use.

Reviewed a month ago
Pros

Datarails is an exhaustive FP&A tool and great for Budgeting and variance analysis. The Report Builder is a powerful feature that helps to review results by Office, department & Cost centers. This is my first year using Datarails & it is the only FP&A software I have tried but I am very happy with it thus far. The implementation team & Customer Success Manager was very knowledgeable, smart, responsive & understood our business needs quickly to provide an ideal solutions for creating our first Budget in Datarails.

Cons

The features are awesome but some of these are too complex to use without help from Datarails team member. Once the basic reports are created by Datrails team, it is then manageable to update filters and make format changes as needed. Building a report from scratch is difficult as the data mapper is too technical & hard to comprehend.

SS
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Shelly S.

Farming, 11-50 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Tons of Features

Reviewed a month ago
Pros

The customer service has been oustanding from the beginning. The platform is completely customizable.

Cons

There is a lot to learn, because it's a rich environment. But there is plenty of support to help you figure it out.

Vendor response

Thank you for your review Shelly!

CF
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Christine F.

Automotive, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great forecasting/budgeting software

Reviewed a year ago

Great customer service, very quick to respond and very helpful walking me thru different ways to show my data that would be easiest to maintain. Easy to use product that adapts to your company, rather than having to adapt to the product.

Pros

This software was very easy to implement as we transitioned from a different software. what sold us on DataRails was the ability to continue to use our current reports. Dashboard views are also great, it gave us the ability to report on operations metrics , versus some software's that only focus on financial reporting. We also really liked the idea of having a dedicated customer rep , this has been extremely helpful thru the implementation, but also in creation of all our reports

Cons

Would like to see more development in consolidation/conversion, as well as adding to dashboard reporting.

JC
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Joseph C.

Real Estate, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Holding Company in the Real Estate Industry

Reviewed 2 years ago

Overall, DataRails has been great for our business. We are moving from using manual spreadsheets for financial reporting into automating this process in order to save time and look forward for trends, instead of always looking back in time at our data. It has been smooth and will be an easy transition for us. Above all else, [SENSITIVE CONTENT] has been super helpful. [SENSITIVE CONTENT] is simply the best. In addition, the Dashboard views are something that will be a great value add as we continue to introduce our portfolio companies to this software, as we are trying to sophisticate some of these businesses and force our business leaders to be continually on top of their financials, business, operations, and more.

Pros

My favorite part about this software is how easy it is to understand the logic that is going on behind the scenes. We are a holding company of 18 different operating companies using DataRails to automate our financial reporting process, as well as house all of our financial data in one system. Knowing how it works behind the scenes in critical and using the backend mapping is easy in order to make changes, fix errors, etc.... It makes it pretty easy to understand for the average user.

Cons

There is always room for improvement, like with anything. I think the biggest challenge for our company is not having all our accounting systems integrated into the system due to some industry specific accounting softwares not being able to integrate into DR. I think one thing that would be great would be more training videos or education in order to not rely on the customer success manager as much, just to improve efficiency and time.

Vendor response

Thanks Joseph for the amazing review. We couldn't be happier to work with you and the team. We look forward to improving the global scorecard, the various performance reports and dashboarding capabilities.

MM
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Massimo M.

Financial Services, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DataRails used as an FP&A solution

Reviewed a year ago

Prior to DataRails our FP&A was run exclusively through maintaining numerous excel files which resulted in a much longer monthly close process. Through DataRails, we were able to automate the generation of our allocation based segment/product P&Ls, and monthly variance reporting to Budget/prior forecast. DataRails also reduced the probability of human error.

Pros

The overall flexibility of the platform. DataRails was able to create exactly what I wanted using our existing data structure and financial models. DataRails was able to replicate all of the benefits of other more well known Planning Solutions at a much lower investment cost - both financial and human capital.

Cons

Certain aspects of our monthly forecasting process require more manual intervention than other more mature planning applications.

JD
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Jorge D.

Nonprofit Organization Management, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to Implement and Superb Customer Service

Reviewed a year ago

We have had an excellent experience with the DataRails implementation Team. The person assigned to our account [SENSITIVE CONTENT] is very responsive to our questions and he has been able to trouble shoot all challenges that we have found during our configuration and implementation process. This Excellent Customer service is the primary reason why we stayed with DataRails.

Pros

We found the software very easy to implement as we were able to quickly interface our current Excel Spreadsheets with DataRails.

Cons

We are currently using DataRails primarily for Budgeting and we are using a significant number of spreadsheets/Budget Schedules to feed into the budget. The more sheets you add, the more DataRails slows down in order to update the budget when you revised one of these spreadsheets. If different people are updating various spreadsheets at the same time, it takes more time for DataRails to update all budget figures.

AR
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Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Product is best in the business

Reviewed 4 years ago

It’s an easy tool to use and train on. Very adaptable, can look at our data in many different and useful ways with the Insights feature. Integrates with our ERP flawlessly. Can make changes in real time so decision makers always know exactly what’s happening and base the organizational direction on fresh data. Model building is straightforward, visualizations are enlightening, integrations are easy.

Pros

Using DataRails I can visualize data that I previously didn't have access to, this is by far the biggest pro-you can tap into data you've always had but previously couldn't work with. Other than that it's really easy to use, implementation is not lengthy, great customer service.

Cons

Occasionally freezes but I figure that happens with any sort of system

Vendor response

Helping decision makers make data driven decisions by tapping into hidden data is what DataRails was created for. Thank you for highlighting these advantages!

JA
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Jim A.

Retail, 5,001-10,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CPM of choice

Reviewed 4 years ago

DataRails is used on a daily basis by my finance team as we perform analyses and drive insights. We chose to implement this cloud financial and analysis platform since we desperately needed a consolidation planning tool where we could continue using disparate spreadsheets and at the same time control our processes easier and better. DataRails gives us exactly this in addition to flexibility in reporting financial results.

Pros

1-We started using their Insights feature instead of our BI. Really useful. 2-Made data collection easy and organized 3-Constant access to up-to-date numbers

Cons

would be nice if it had the option of drag and drop for inputs

Vendor response

Glad to hear your team benefits from our platform on a daily basis. As you mentioned, Jim, data consolidation and flexible reporting are game-changing benefits that we offer our customers.

TS
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Theresa S.

Consumer Electronics, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CPM tool of choice, excellent value

Reviewed 4 years ago

In my organization we use DataRails’ cloud financial and analysis platform for budgeting and forecasting all of our financial metrics. Each department continues to rely on Excel as usual for budgets, and then using DataRails Finance sees real-time updates and compares budgets with actuals. Useful for a variety of processes including workforce management, income statement analysis, forecasting, reporting, etc.

Pros

Seamless integration with Excel User friendly interface Has streamlined our budgeting process

Cons

Occasionally there are glitches in our templates

Vendor response

We couldn't have said it better, Theresa! Providing our system's reporting benefits while enabling our customers to stay in excel makes using DataRails so much easier.

LB
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Lew B.

Nonprofit Organization Management, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A lifesaver

Reviewed 2 years ago

Having a dedicated Customer Success Manager has been wonderful.

Pros

This product has allowed me to maintain my existing excel worksheets while speeding the closing process and allowing me to focus on variance analysis as opposed to simply on reporting

Cons

I would like to see waterfall charts as part of the graphic offered

Vendor response

Thank you Lew. We look forward to more weekly sessions focused on productivity and finding new ways to improve the financial analysis workflows in your organization to Excel to the power of DataRails.

FB
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Frank B.

Real Estate, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Product! Highly Recommend!

Reviewed 2 years ago

Terrific experience! I highly recommend DataRails! The product is amazing, the support is industry best, and the responsiveness to customer preferences is incredible!

Pros

Drill down features in both data and graphs/charts. The integration with diverse software packages is also super convenient.

Cons

Really robust product. DataRails has a learning curve, but once the approach is learned its super intuitive.

AR
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Verified reviewer

Computer Software, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Solves problems for us!

Reviewed 5 years ago

We use it a lot for data verification using the compare feature, do monitor data changes when we are changing our financial models. We use it to compare versions of our financial reporting decks and spreadsheets, and we use it for collaboration in collecting and prepareing (ETL) with data files for exporting from one system and into another.

Pros

The way the features are now integrated with Excel, the more "active" way it organizes files tags and compares versions.

Cons

I originally had a little trouble with the interface from excel (widget popups) but they replaced this with simple right-clicks and tighter integration with Excel and windows explorer that has not only eliminated the problems, but made it easier to use.

Vendor response

Happy to hear that our customer support was helpful. As each and every one of our happy customers knows, anything and everything that our customer support can do for you is a simple request away. Thank you for ranking us 10/10 in every aspect.

BM
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Bradley M.

Logistics and Supply Chain, 51-200 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gives me the flexibility to make updates more frequently

Reviewed 2 years ago

Great customer support starting during the demonstration phase and going throughout implementation and use. I choose DataRails because it gave me enough flexibility to present whatever data I wanted in the format I wanted. The customer support also helped to make it easy to upload data and start creating my dashboard.

Pros

Great customer support, they do a lot of the work so I can just feed data and get the information I need in the format I want.

Cons

Sometimes the software is cumbersome. Support always helps with any issues I have but I wish it was user friendly enough that I could do more without assistance. I am still learning and do more every month on my own.

Vendor response

Thank you Bradley for the positive review! As you mentioned, using DataRails is how finance teams supercharge their Excel spreadsheets. Our great support team was thrilled to get such positive feedback on their amazing customer service.

MA
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Mark A.

Oil & Energy, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Smartest FPA solution

Reviewed 4 years ago

Great solution for planning across a distributed organization. Can handle multiple systems and locations with ease. It’s flexible, easy to use, and allows for planning at a granular level to improve budgeting and forecasting. Staff is always nice and easy to work with. Integrates well with other systems.

Pros

Allows for the reduction of errors, improves reporting, more time for analysis

Cons

Takes a little bit of getting used to but what system doesn’t

Vendor response

Mark, we are happy to help your team in reducing errors and improving the quality of their reports to Excel to the power of DataRails. You hit the nail on the head in what that enables Finance employees to do when we do the heavy lifting for them. Using DataRails enables analysts to learn what their data means when they spend less time creating manual reports.

DO
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David O.

Venture Capital & Private Equity, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best in Customer Success!

Reviewed 2 years ago

Visualization and insights are great, but can be confusing to set up without any support

Pros

It can be confusing to manage and update new data mappers (for users not very familiar with Data), but the support I've received and the willingness of my CSM, [SENSITIVE CONTENT], truly makes Datarails shine over other competitors. His willingness and availability is extremely helpful to our organization

Cons

Small bug issues, little features to develop more (like exporting data to a ppt or new excel)

AR
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Verified reviewer

Insurance, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product, high ROI

Reviewed 5 years ago

The solution provided a high ROI for both compliance/SOX teams and the end users. As for the end users this is a fully transparent solution, the on boarding was smooth and fast.

Pros

Before implementing DataRails, we had no idea what is going on with our spreadsheets across our organization. Today, we have a clear overview of our EUC operations across the organization including real time alerts on any suspicious activity. Our finance users are happy with the benefits the application delivered to their day to day work.

Cons

As a SaaS solution, DataRails release a weekly versions which sometime require our teams to learn these changes on the go.

Vendor response

Thank you for pointing out the real time reporting. As many people learn the hard way, learning too late of suspicious activity is devastating to many organizations. Using DataRails, these activities can be detected instantly and handled accordingly.

YM
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Yafit M.

Insurance, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helps track changes in Excel files

Reviewed 5 years ago

The software is still in the process of implementation and improvements

Pros

The software is very good. Changes between versions can be easily identified. Displays the activity in the software. Customer Support is excellent.

Cons

The tree view and viewchanges in conected files.

Vendor response

Thank you for highlighting such an important benefit that DataRails users gain from our tool. Not only do we help with data consolidation and automating reports and budgeting, we also provide the option to track changes on excel.