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Demodesk Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.24/10
Pros and cons
It is super easy for my job to have the chance to interact with my customer because it makes it faster and easier for me and for them too.
This is great for having multiple people work off the same screen. It's also great that you don't have to download anything.
I can easily share control with customers. The ability to brand own video call session is nice.
Poor product that did not develop well over time. Additionally bad business practices making it hard to leave.
This is not possible online and interaction with support is required. That is uncommon for a simple SaaS tool and a pain for customers.
So far there is nothing that I truly dislike about Demodesk. There are a couple of smaller features that could still be added though.