DocSend Reviews - Page 2

DocSend is very easy to use; the analytics are easily understood and it supports a lot of document types.

DocSend can't get through some corporate firewalls that make clients unable to access the document/s.

It's free and easy to use. Our firm uses this platform in tracking the documents we send out externally, so we can prevent unauthorized access. We can also set an expiration date so it can only be available during the time being.

No cons were added to this review

How easy it's to configure it. the power of information that it offers you.

Being a freelancer, I cannot afford a plan greater than the basic payment, since the next level exceeds the price for an organization as small as mine, it would be great to have a plan designed for single freelancer

For me the best thing is Gmail (Chrome) extension and possibility to safely share content with possibility to manage it afterwards.

Sometimes UX/UI looks too complicated, eg. too many unless tabs and buttons in the web version.

- That you can see live who is viewing - The ability to see time split by page - The ability to create multiple different links for each document

- It would be great if it could integrate with CRMs to store data collected by it

With an absolutely neat and uncluttered interface and a few set of simple steps, I will have full complete control of my sales docs.. all with the best customer viewing experience and user analytics!

Literarily nothing! Newly introduced 'Spaces' should require a bit mobile optimization that I am sure the guys will take care of.

I like that it integrates very well into MS Outlook via an Add-in, making it very easy to incorporate your trackable content into your email. There is no need to send a heavy attachment and weigh your email down. Very quick and easy boarding, and the learning curve is short. Customer support is responsive and really interested in helping you.

The Add-in is not updated often enough, and MS's frequent updates sometimes disable the add-in, making it tedious to frequently have to manage it and add it back on

The ability to see how long people spend viewing our work and which of our presentations grab them - this is an incredibly useful tool.

Some (a small number) of organisations are unable to access the links due to corporate firewalls and the format isn't effective for viewing some presentations e.g. those in Excel

It's convenient. I like the notifications when someone views something and having all the documents I use frequently in one portal.

Nothing comes to mind; it's helpful, and I haven't heard any complaints from clients or fellow users.

You reach out to countless investors. Some say they reviewed your deck but did they really look it over? Now you know for sure

No app for my phone, I would Like to send content on the go and not have to toggle back and forth between sites

It is very easy to use, easy to create unique links for each new contact / viewer, and track how viewer is interactive with each document.

It is a bit more difficult to to splice and parse each viewers information than I think it should be, but overall I love the platform.

East way to organize presentations and share with a team! Best software for small edits and file files.

No cons were added to this review

This allows me to essentially create a dossier for every opportunity I sell to. I can organize all resources, decks, quotes, and relevant information for every opportunity into 1 unique place where I can then track and see who accesses it, how many times, and more.

I wish there ways to to potentially leave messages and time-stamped updates/notes inside of the Docsend throughout the sales process. Also if there was a way to select a placeholder image for links.

I was able to sign up securely with an e-giving company and not worry about someone getting my info.

I don't know enough other than sending docs securely to another. I might have encountered much verbage that I didn't understand that I thought didn't need to be included.

I like how you can take a multitude of documents, links, and graphics and put it into one cohesive space to email and easily present. I also like that the dev team is always implementing new features from customer feedback.

I don't like how people on our team can see across the whole team at other users' accounts. This makes it sort of clunky.

Thanks for the feedback! If ever you want to separate out content by team to better control who can see what, our sub teams feature is a great option. Happy to fill you in more if you'd like - just ping us at support@docsend.com.

Ease of use and functionality ability to send / share docs

Lack of ability to integrate power point features. I have to convert Docs to pdf and lose tremendous presentation assets

Clearly it's great to see when your recipient actually looks at something you send them. The bonus is see what they looked at, for how long, when, and who else the forwarded to (assuming they open it as well). We have a lot of graphics in our presentations which makes them too large for firewalls so we have to use a site like this anyway - having the visibility to interest is a huge help to the sales effort.

Non at this time....but I don't pay the bill either:)

Docsend answers a problem that most startups have who are out there raising money and trying to sign up strategic partners.. Who has actually seen my pitch deck and how long have they spent on it. Docsend delivers strategic insights on reader engagement with your presenation , which is critical in followup meetings.

Its a great product.. however the price of the product could be a bit lower. and the trials could really be unlimited visits and unlimited features..

Super simple. Reliable. Easy ...................................

When you go to get the link, it works better if I make your page much shorter. Otherwise your "create link" page forces you to go all the way to the bottom of the page to actually create the link. That button would work far better right next to the link itself. I cannot figure out your "spaces" function. It takes me a long time to do each link separately. The spaces function needs better instructions.

Easy to use It's fast (upload, rendering) It's easy to learn

As a publisher, we have used this software to make large portfolio available via Docesend. The software does not provide a good way to export (to excel) or sort content performance data, visitor data, etc. For example, it's difficult to find the customer/readers with high engagement if you have a lot of content and many visits, accounts and so on.

The ability to track who opened your document, the ability to create "Spaces" which creates a one-page website type of area where multiple documents can be uploaded. The pricing is on point for Box and DropBox business accounts.

I wish you could rename the URLS or create some type of URL tag to know what the file name is. The URL uses a random string of numbers. When sharing links, you could easily share the wrong URL. Was also not a fan of the limit of link visits.

Helps a little bit with sharing with safety

Extremely expensive and does not allow to pause monthly payments when you’re not using

It is extremely easy to use, and the insights I gain from the stats on visitor completion have made me a much better visual communicator. I no longer think of my pitches as "complete," but rather an ever-evolving process. The way it is truly cross-platform (mobile, tablets, desktop) is impressive.

No cons were added to this review