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Document Locator vs Ideagen Quality Management Comparison

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Overview

Document Locator is a document management solution with full Windows integration supporting task automation and paperless office deployment

Category Leaders

Q-Pulse is a quality, safety, and risk management system offering tools for audit management, document control incident management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

22

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

33

5

4

3

2

1

19

13

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

159

5

4

3

2

1

98

49

9

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Its easy to configure to suite almost any need we have. And the way it seamlessly integrates with the Windows environment is outstanding for our users.
The Document Locator product stays up with technology and is simple to implement and utilize. Best of all their Customer and Tech support is fabulous.
The indexing is the best part, training was good. The employees in OR are calm and very nice to work with.

Pros

Easy to use and great customer support. Good help feature so most issues you can figure out on your own.
Very good with lots of capability to be explored. Very good on the subject of innovation and ideas for clients.
Qualtrax is a great tool for organizing information, helps eliminate paper with workflows, and is easily accessible. And their customer support is absolutely wonderful.

Cons

Not compatible with iOS. No app available for use on ipads/iphones.
Ve been administering my company’s Document Locator system for 8+ years. Never have I come up with a problem they couldn’t solve.
As the software is so powerful it requires a decent amount of training to become proficient. Also the inability to link to the folders in the software is inconvenient at times.

Cons

There are some limitations with reporting on training matrices that are a bit frustrating as we have to manually track training curriculums.
Just doesn't work they way we intended it to. Difficult to navigate\use.
I typed "training" on the search tab and came out as "no topics found" seriously.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features84
  • API
  • Access Controls/Permissions
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Attestation
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Benefits Management
  • Business Process Automation
  • Calendar Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Content Publishing Options
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Defect Tracking
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Environmental Compliance
  • Equipment Management
  • Equipment Tracking
  • FDA Compliance
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • For Engineering Documents
  • For Mechanical Equipment
  • Forms Management
  • Full Text Search
  • Governance
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Incident Management
  • Incident Reporting
  • Indexing
  • Information Governance
  • Inventory Management
  • Lifecycle Management
  • Maintenance Management
  • Maintenance Scheduling
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Nonconformance Tracking
  • OSHA Compliance
  • Offline Access
  • Onboarding
  • Operational Risk Management
  • Optical Character Recognition
  • Performance Management
  • Policy Creation
  • Policy Library
  • Policy Management
  • Policy Metadata Management
  • Policy Training
  • Process/Workflow Automation
  • Product Data Management
  • Quality Assurance
  • Quality Control
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revision History
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Role-Based Permissions
  • Root Cause Analysis
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Task Management
  • Template Management
  • Third Party Integrations
  • Traceability
  • Training Management
  • Vendor Master Data Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Configuration
  • Workflow Management
  • Total features64
  • API
  • Access Controls/Permissions
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Attestation
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Benefits Management
  • Business Process Automation
  • Calendar Management
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Content Publishing Options
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Defect Tracking
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Environmental Compliance
  • Equipment Management
  • Equipment Tracking
  • FDA Compliance
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • For Engineering Documents
  • For Mechanical Equipment
  • Forms Management
  • Full Text Search
  • Governance
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Incident Management
  • Incident Reporting
  • Indexing
  • Information Governance
  • Inventory Management
  • Lifecycle Management
  • Maintenance Management
  • Maintenance Scheduling
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Nonconformance Tracking
  • OSHA Compliance
  • Offline Access
  • Onboarding
  • Operational Risk Management
  • Optical Character Recognition
  • Performance Management
  • Policy Creation
  • Policy Library
  • Policy Management
  • Policy Metadata Management
  • Policy Training
  • Process/Workflow Automation
  • Product Data Management
  • Quality Assurance
  • Quality Control
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Revision History
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Role-Based Permissions
  • Root Cause Analysis
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Task Management
  • Template Management
  • Third Party Integrations
  • Traceability
  • Training Management
  • Vendor Master Data Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations6
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Total integrationsN/A
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier

User reviews that mention these apps

Dk
AvatarImg

Debbie k.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Document Locator logo

Document Locator

DL software is very user friendly

Reviewed 6 years ago
Pros

I like the ability to offer individuals the rights and permissions to do their job efficiently. The search capabilities are robust. I like to the flexibility that this product offers.

Cons

I would like to see more functionality added based on project management. As a recent grad of CMII practices, I would like to see some functionality added to this product based on the principles established in Configuration Management.

AvatarImg
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Lyllcelsius N.

Utilities, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Document Locator logo

Document Locator

Excellent and fabulous

Reviewed 6 years ago

It is cost effective, mobility oriented, and adds to data management

Pros

The application is user friendly and as well being adaptive to users. It is an application that is handy and challenging to learn as an administrator

Cons

I have not really find any cons applicable to me as a user and an administrator. Except on the web tools, users that have folder permission on the repository, are not able to see it on the web.

AvatarImg

Eyüp Ö.

Financial Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Document Locator logo

Document Locator

Document Locator EO

Reviewed 2 years ago

I no longer feel dizzy while doing errands. Because everything is in its place. Simple and useful interface

Pros

I think they are very successful in workflow management. File sharing is also easy and reliable

Cons

Accessing the folders in the software can sometimes take time. It takes a lot of experience to gain experience

AR
AvatarImg

Verified reviewer

Education Management, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Document Locator logo

Document Locator

Best Document Management for Windows

Reviewed a year ago

Good tool for windows and a good way to organize all your documents.

Pros

Used it for our internal document management and enterprise knowledge base. Its an easy document manager with great features.

Cons

The pricing is at higher side for less than 10 users. There should be custom pricing according to the number of users.

EM
AvatarImg

Edward M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Document Locator logo

Document Locator

Implemented in Engineering, HR, Finance and IT departments in three companies 2 small, 1 large.

Reviewed 6 years ago

Very happy customers. Great pricing. Great support. Integration with forms tool (Perfect Forms). Integration with custom .NET software used to accelerate IT Architecture development. Integration with secure HR systems to manage employee hiring and on-boarding. Ease of use finding Engineering documents.

Pros

Document uses SQL Server as storage for documents instead of a file-share. This provides the ability to encrypt data while stored and retrieve on the desktop without un-encrypting. Thus making it very easy to use for handling sensitive HR and Finance records. Document Locator includes standard and custom workflows that include forms which are routed for approval in a variety of ways. As an engineering tool, Document Locator make SharePoint look like an old-fashioned file server with its ability to add meta-data to each document. Document Locator has a vibrant web interface but also includes access via the desktop app.

Cons

Not much. I have done many document management studies and Document Locator exceeds all the others for my list of requirements. Perhaps some of the icons used on the client could be modernized.

MH
AvatarImg

Michael H.

51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Document Locator logo

Document Locator

Highly customizable DMS

Reviewed 8 years ago

Highly customizable document management system. Integrated into Windows OS for seamless end user experience. Best customer support in the industry.

Pros

Cons

No cons were added to this review

AN
AvatarImg

Alberto N.

Food & Beverages, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Document Locator logo

Document Locator

Very easy document manager

Reviewed 8 months ago
Pros

Document Locator is a versatile and user-friendly application, providing adaptive features for seamless document management. Its integration with Outlook simplifies email management, while offering convenient functions like PDF conversion and document preview. With a great API and easy administration, users require minimal training. The exceptional support promptly addresses queries, even the simplest ones. This product excels in staying up-to-date and ensures a smooth implementation, backed by fantastic customer and tech support.

Cons

Document Locator is a powerful software that requires extensive training, but the inability to link folders can be inconvenient. While telecommuting, it occasionally experiences slowdowns and glitches. Limited to Windows, the web version lacks features, eagerly awaiting the next update.

HH
AvatarImg

Helena H.

Financial Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Document Locator logo

Document Locator

Customized document management & work flow

Reviewed 3 years ago
Pros

We could customize the software to give us exactly what we needed. We have a complicated hierachy of supervision and the system allowed us the flexiblity tocontrol our document management as required.

Cons

It can only be used in a Windows environment. The web version is lacking features so we are looking forward to the next version.

BC
AvatarImg

Bill C.

Computer Software, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Document Locator logo

Document Locator

Best Value

Reviewed 6 years ago

Other document management solutions are complex and have user interfaces that require learning. There is a learning curve here, but it's not dramatic and that really helps make this solution the right choice.

Pros

For a document management software, the fact that this software is integrated into the Windows Explorer shell makes training staff simple. There is very little interface to learn. I'm impressed by this one feature and recommend this solution because of this. Other user interface is available, but the shell integration is what sold me. The competitive price is what made me dig deeper into the product.

Cons

No cons were added to this review

LC
AvatarImg

Louis C.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Document Locator logo

Document Locator

Document Locator offers a self contained convenient and efficient solution which allows our team remote and instant access to company files and data .

Reviewed 5 years ago

Document Locator software works beautifully and seamlessly with Microsoft Office and Browsers while allowing us to configure specific rights per user to the most sensitive company information which often will requires remote access in the field under pressure situations .

Pros

We found Document Locator or DL as it is otherwise known to be consistently reliable offering the ability to to send links which can be controlled offering specific file access to users. DL additionally offers a nice system to organize files so once connected users can find those intended files. DL's customer service support is first rate offering timely and high quality support.

Cons

We are extremely pleased with Document locator however there were was an issue that we encountered. The supplied user interface was some what clumsy as key commands were less intuitive to locate and use. This is a common occurrence though with file acquisition programs.

DL
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Danielle L.

Oil & Energy, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Document Locator logo

Document Locator

Comprehensive document management software suitable for engineering

Reviewed 5 years ago

Overall has been a great software that has improved our document control process and improved our internal efficiency

Pros

This software has many features that allow for organized and detailed document management. The search function in the software is incredibly powerful and even allows for searching for content in documents. Bulk uploads allowed for an easier transition when the software was implemented.

Cons

As the software is so powerful it requires a decent amount of training to become proficient. Also the inability to link to the folders in the software is inconvenient at times.

SG
AvatarImg

Scott G.

Real Estate, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Document Locator logo

Document Locator

Best document management out there!

Reviewed 4 years ago

I’ve been administering my company’s Document Locator system for 8+ years. Never have I come up with a problem they couldn’t solve. I had 8 different document management systems in my company, and picked this over all the ones I already owned. Never regretted it even one day.

Pros

Not only does Document Locator works seamlessly inside windows, it has a great API and is very easy to administer. Users generally don’t require more than about 15 minutes of training. Support always answers questions within an hour or so, and the help cheerfully even with “dumb” questions.

Cons

Training is only offered a few times a year, and mostly in Oregon, though they will send an instructor onsite if you need.

AS
AvatarImg

Alan S.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Document Locator logo

Document Locator

Outlook integration is great for emails

Reviewed 8 years ago
Pros

I used document locator with 1 of my previous job and started using it since then for personal use. The best feature we like about Document locator is the email management using my favorite software "outlook". It helps with a number of other features including PDF conversion, Document preview etc.

Cons

The interface is little bit sloppy and need to be worked upon.

SV
AvatarImg

Samantha V.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Document Locator logo

Document Locator

Life's more simple

Reviewed 3 months ago
Pros

It is easy to use even for the beginner, not at all difficult and makes life more simple for me in my daily life when it comes to work management. I definitely recommend it to anyone that likes to save time but have organization as well. Definitely saves time rather than trying to do everything manually. I have found that my work life is more organized than before I started using this program....

Cons

There's nothing really to dislike unless you like unorganized chaos when trying to locate files folders and documents, if that's you then this program is not for you because this program is the complete opposite and is a life saver in my opinion. So as far as finding anything I dislike, there's isn't anything that I find that I dislike about this program. Again I recommend this to anyone who works in an office type setting especially.

VF
AvatarImg

Veronica F.

Government Relations, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ideagen Quality Management logo

Ideagen Quality Management

Great Document Control Software

Reviewed 5 years ago

Great for document control

Pros

User friendly with timely updates and customer support.

Cons

Needs more traceability options for laboratories.

AA
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Amy A.

Law Enforcement, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Ideagen Quality Management logo

Ideagen Quality Management

User since 2011

Reviewed 5 years ago
Pros

Ease of document use Document conversion to pdf

Cons

Help guide not updated for new cloud based system

LT
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Lee T.

Packaging and Containers, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Ideagen Quality Management logo

Ideagen Quality Management

Quality Management System

Reviewed 4 years ago

Getting better...

Pros

Document Control is a good system, although we have identified faults with document renewal notifications

Cons

Its a bit too in depth and complicated - not as user friendly as other systems on the market

JG
AvatarImg

Jessica G.

Government Administration, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ideagen Quality Management logo

Ideagen Quality Management

Most User-Friendly and Flexible Compliance Software

Reviewed 5 years ago

This will create more efficient document control and process workflows.

Pros

Flexibility and User-friendliness

Cons

Training workflow does not allow for bi-annual and subsequent annual training frequencies as per CLIA requirements for competency.

AR
AvatarImg

Verified reviewer

Electrical/Electronic Manufacturing, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Ideagen Quality Management logo

Ideagen Quality Management

Powerful, but not very intuitive software

Reviewed 8 months ago
Pros

Provides solid document control functionality

Cons

Training and people modules do not function as I would expect, they don't seem thought through

AS
AvatarImg

Andrew S.

Biotechnology, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Ideagen Quality Management logo

Ideagen Quality Management

Solid product, easy setup.

Reviewed 7 months ago
Pros

On the IT side, setup and maintenance have been easy and smooth. On the user side things are also pretty smooth, and easy to use.

Cons

Document collaboration isn't a direct part of Ideagen Quality Management.

RD
AvatarImg

Robert D.

Utilities, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ideagen Quality Management logo

Ideagen Quality Management

Qualtrax Will Change How Work

Reviewed 5 years ago

Our experience with Qualtrax has been great. It has increased our efficiency in document management and employee training. Greatly decreased our audit preparation time due to efficient document management. It's been a game changer for us.

Pros

Software is very functional and user friendly. The Qualtrax team is always evaluating their product and increasing the functionality to meet customer needs.

Cons

There is nothing really to not like. Workflows are the most difficult part to learn but with a little practice, anyone can become an expert.

JM
AvatarImg

James M.

Plastics, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ideagen Quality Management logo

Ideagen Quality Management

eQMS Software Reinvigorated Our Quality Compliance Processes!

Reviewed 5 years ago

We gave Qualsys an extremely short lead-time to embed Document Manager and Issue Manager - both deadlines were met in time which was HUGELY impressive. Customer support / service is impeccable.

Pros

1) Easy to configure 2) Simple to use 3) Clever features (progress dashboards, document links etc).. 4) Document review reminders 5) Users can give feedback on controlled documents

Cons

The reports are not configurable enough for our processes

Vendor response

Thank you for the kind words James! We're so glad you're enjoying using EQMS and that it has reinvigorated your quality and compliance management processes. We'll get your account manager to get in contact with you about any reporting gaps. It may be that you've thought of a new metric idea others may find helpful too! Alternatively, please send any feature or idea requests through to the whole team at info@qualsys.co.uk. We'd be delighted to hear any ideas you have. Thanks again, Emily and the Qualsys team. www.qualsys.co.uk/contact

CS
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Carl S.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Ideagen Quality Management logo

Ideagen Quality Management

EQMS is simple and effective. It is a nonsense free application that makes sense of managing Quality

Reviewed 7 years ago
Pros

Simple to use, simple to set-up, simple to train and simple to administrate. Its very functional and configurable and is well supported by Qualsys. It is also delivers some considerable time savings in areas such as auditing and action management. The system automates many of the administrative tasks and provides some excellent real time reporting.

Cons

Some of the modules somehow feel less superior to document management module. They are clearly well developed but it clear that the system began with document management and the evolved into other areas.

Vendor response

Hi Carl, Thank you for your review of Qualsys. We are really pleased EQMS is delivering considerable time and cost savings at Sodexo. We really value our partnership with Sodexo and your team has provided us with some really valuable ideas into how we can improve all of the modules. We are always investing in EQMS modules to deliver greater insights, visibility into performance and time savings. Thank you, Emily.

RW
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ROmina W.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ideagen Quality Management logo

Ideagen Quality Management

Great system

Reviewed 5 years ago

We are still in the process of uploading our documents, however so far it is a great product. It has allowed us to track staff compliance. Reduced paperwork for document control

Pros

Ability to designate user controls based on access.

Cons

Having a different file for header/footer. vs creating the document already with it.

SA
AvatarImg

Sarah A.

Pharmaceuticals, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sarah Atkinson Review

Reviewed 4 years ago

The implementation of EQMS to the department has been very successful. We have come across some issues, however the helpdesk have been very helpful with any problems. It is a very impressive system. The amount of documentation control paperwork has declined massively, and those members of the team have more capacity to work on other tasks.

Pros

The system has had a positive impact on the department. The whole process to upload documentation is very easy, easy to train other staff members and has worked exceptionally well. Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind. The security and data integrity features are also good.

Cons

. When saving a document detail or uploading a document, pop ups appears select 'yes' or 'cancel'. We feel this selection should be 'yes' or 'no'. Some of the reports and dashboard features do not fit our needs. We would have wanted to be able to drill down into different document owner groups, rather than a user. We have four areas Aseptics, Radiopharmacy, QA/QA and PMU document owners. It would be useful for our trending and MQRG reports if we could select one of these groups, rather than all the documents collated together.

LH
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Linda H.

Hospital & Health Care, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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L. Henderson Qualtrax Review

Reviewed 5 years ago

Qualtrax provides all the necessary tools for document control, sharing documents and compliance needs. Technical support is quick and efficient.

Pros

This software is user friendly, easy to administer, and functionality is flexible..

Cons

I haven't found anything that I don't like yet.

PL
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Paul L.

Pharmaceuticals, self-employed

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Qualsys EQMS delivers the Expectation

Reviewed 5 years ago

As an independent, Implementation and Validation Consultant, I have worked with Qualsys on several client projects, and can honestly say that they deliver over and above expectation. Not only are they highly responsive in the Pre-Sales process (like most), this level of responsiveness continues throughout your journey of engagement: Project Management, Implementation, Go-Live and then into BAU. They have really thought about the most important component - "The Customer". Also, when you have an issue or something that just needs sorting out, you can pick-up the phone where you get to speak to an actual human-being .. Yes, it really is true (actual people).. try it for yourself, it is refreshing in this day of the robot society.

Pros

The system can be implemented in a phased approach, focusing effort on core needs to enable a faster go-live timescale, to start benefiting from the systems capabilities. User Interface and the overall Experience; supports the ease-of-use, to get stakeholders engaged with the system and adopting new ways of working from the perspective of distributing the 'quality culture' throughout the organisation....

Cons

No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file. It was only designed for the core meta data fields. However, I raised this as a change request to the vendor, and they were able to facilitate the capability in a quick time frame, which did not impede the requirements to have additional data automation into the document file.

Vendor response

This is such a thoughtful review Paul, thank you so much. We are all incredibly grateful for sharing your journies with EQMS.

CH
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Chris H.

Government Administration, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Qualtrax Review

Reviewed 5 years ago

We are using it to track laboratory workflow processes to comply with accreditation requirements as well as document control, revision, and distribution.

Pros

The continual updates and support keep the application functioning smoothly. The features of the application support our needs, help the laboratory's efficiency, and significantly reduce time associated with report writing and laboratory audits.

Cons

The overall cost to maintain the application is my least favorite aspect.

TB
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Tins B.

Veterinary, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good stuff

Reviewed 5 years ago

Everything except the loading has been great

Pros

Flexibility and work flows make this product user friendly for the cost.

Cons

Very hard to upload more than 500 documents and build the document training tests (1:1 ratio so for every document you want to capture on a test you build an entire test). My experience was uploading 1700 documents and building 1700 tests, one by one

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Simon M.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Powerful software once you learn it

Reviewed a year ago

Q-Pulse allows straightforward management of document control, CAPAs, audits and equipment records. Altogether this makes these tasks easier to plan and prioritise

Pros

Workload statistics for departments and personnel. Customisable noncompliance wizards and templates. Customisable reports.

Cons

Not having batch commands for more tasks such as removing archived users from all documents or acknowledging all documents on their behalf

SG
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Stephen G.

Pharmaceuticals, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Ideagen Quality Management

Great for a simple DMS

Reviewed 7 months ago
Pros

Availability of different quality modules.

Cons

Would like to see the ability to create webforms and to view document along with Q-Pulse metadata record.

DF
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Daniel F.

Chemicals, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great software

Reviewed 4 years ago

This is housing all our certificates, training and actions. So far so good!

Pros

A very easy business system to administer. I particularly like the Actions and Document Manager module.

Cons

We needed a lot of customization to ensure the Training Manager module worked for us.

Vendor response

Hi Daniel Thank you for reviewing Qualsys. Delighted to hear you think EQMS is great software and a very easy business system to administer. We appreciate it can take a bit of time to get the modules configured so it meets your internal processes, but the effort you've but in now really will pay off in the long run. If you do have any suggestions or recommendations to help us improve EQMS, please do send us your feedback to info@qualsys.co.uk Thanks again, Emily

AR
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Verified reviewer

Food Production, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great software for quality management but low integration between modules

Reviewed 5 years ago

EQMS have help us strengthen our document control for both access and availability. It has also help us develop a strong issue management system with all the company involved.

Pros

Document control is easy as well as issue manager and supplier manager. Easy to engage everybody in the company.

Cons

Poor integration between modules. To link issues with suppliers may be slow. Spanish translations have improved but there is a long distance to a proper multilanguage platform.

Vendor response

Thank you for your honest review. We're constantly trying to improve integrations between the modules and take your feedback very seriously. We're delighted you've found it easy to use and to engage everyone in the company. Please if you would like to send any more suggestions through to the Qualsys team, email usability@qualsys.co.uk or visit our website www.qualsys.co.uk/contact. Our team would be delighted to hear from you. Many thanks, Emily and team

TB
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Tariq B.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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BT EQMS Instance

Reviewed 7 years ago

EQMS is an excellent robust intuitive document management system, we have it in place for over 10 years and is critical to our process and our customers.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Tariq!

SW
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Stewart W.

Medical Devices, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features