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Document Locator is a document management solution with full Windows integration supporting task automation and paperless office deployment
Q-Pulse is a quality, safety, and risk management system offering tools for audit management, document control incident management,...
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Lee T.
Packaging and Containers, 201-500 employees
Used daily for 2+ years
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Getting better...
Document Control is a good system, although we have identified faults with document renewal notifications
Its a bit too in depth and complicated - not as user friendly as other systems on the market
James M.
Plastics, 201-500 employees
Used daily for less than 6 months
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We gave Qualsys an extremely short lead-time to embed Document Manager and Issue Manager - both deadlines were met in time which was HUGELY impressive. Customer support / service is impeccable.
1) Easy to configure 2) Simple to use 3) Clever features (progress dashboards, document links etc).. 4) Document review reminders 5) Users can give feedback on controlled documents
The reports are not configurable enough for our processes
Thank you for the kind words James! We're so glad you're enjoying using EQMS and that it has reinvigorated your quality and compliance management processes. We'll get your account manager to get in contact with you about any reporting gaps. It may be that you've thought of a new metric idea others may find helpful too! Alternatively, please send any feature or idea requests through to the whole team at info@qualsys.co.uk. We'd be delighted to hear any ideas you have. Thanks again, Emily and the Qualsys team. www.qualsys.co.uk/contact
Carl S.
Used daily for 2+ years
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Simple to use, simple to set-up, simple to train and simple to administrate. Its very functional and configurable and is well supported by Qualsys. It is also delivers some considerable time savings in areas such as auditing and action management. The system automates many of the administrative tasks and provides some excellent real time reporting.
Some of the modules somehow feel less superior to document management module. They are clearly well developed but it clear that the system began with document management and the evolved into other areas.
Hi Carl, Thank you for your review of Qualsys. We are really pleased EQMS is delivering considerable time and cost savings at Sodexo. We really value our partnership with Sodexo and your team has provided us with some really valuable ideas into how we can improve all of the modules. We are always investing in EQMS modules to deliver greater insights, visibility into performance and time savings. Thank you, Emily.
Sarah A.
Pharmaceuticals, 51-200 employees
Used daily for 6-12 months
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The implementation of EQMS to the department has been very successful. We have come across some issues, however the helpdesk have been very helpful with any problems. It is a very impressive system. The amount of documentation control paperwork has declined massively, and those members of the team have more capacity to work on other tasks.
The system has had a positive impact on the department. The whole process to upload documentation is very easy, easy to train other staff members and has worked exceptionally well. Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind. The security and data integrity features are also good.
. When saving a document detail or uploading a document, pop ups appears select 'yes' or 'cancel'. We feel this selection should be 'yes' or 'no'. Some of the reports and dashboard features do not fit our needs. We would have wanted to be able to drill down into different document owner groups, rather than a user. We have four areas Aseptics, Radiopharmacy, QA/QA and PMU document owners. It would be useful for our trending and MQRG reports if we could select one of these groups, rather than all the documents collated together.
Paul L.
Pharmaceuticals, self-employed
Used other for 1-2 years
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As an independent, Implementation and Validation Consultant, I have worked with Qualsys on several client projects, and can honestly say that they deliver over and above expectation. Not only are they highly responsive in the Pre-Sales process (like most), this level of responsiveness continues throughout your journey of engagement: Project Management, Implementation, Go-Live and then into BAU. They have really thought about the most important component - "The Customer". Also, when you have an issue or something that just needs sorting out, you can pick-up the phone where you get to speak to an actual human-being .. Yes, it really is true (actual people).. try it for yourself, it is refreshing in this day of the robot society.
The system can be implemented in a phased approach, focusing effort on core needs to enable a faster go-live timescale, to start benefiting from the systems capabilities. User Interface and the overall Experience; supports the ease-of-use, to get stakeholders engaged with the system and adopting new ways of working from the perspective of distributing the 'quality culture' throughout the organisation....
No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file. It was only designed for the core meta data fields. However, I raised this as a change request to the vendor, and they were able to facilitate the capability in a quick time frame, which did not impede the requirements to have additional data automation into the document file.
This is such a thoughtful review Paul, thank you so much. We are all incredibly grateful for sharing your journies with EQMS.
Daniel F.
Chemicals, 201-500 employees
Used daily for 2+ years
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This is housing all our certificates, training and actions. So far so good!
A very easy business system to administer. I particularly like the Actions and Document Manager module.
We needed a lot of customization to ensure the Training Manager module worked for us.
Hi Daniel Thank you for reviewing Qualsys. Delighted to hear you think EQMS is great software and a very easy business system to administer. We appreciate it can take a bit of time to get the modules configured so it meets your internal processes, but the effort you've but in now really will pay off in the long run. If you do have any suggestions or recommendations to help us improve EQMS, please do send us your feedback to info@qualsys.co.uk Thanks again, Emily
Anonymous Reviewer
Verified reviewer
Food Production, 1,001-5,000 employees
Used daily for 1-2 years
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EQMS have help us strengthen our document control for both access and availability. It has also help us develop a strong issue management system with all the company involved.
Document control is easy as well as issue manager and supplier manager. Easy to engage everybody in the company.
Poor integration between modules. To link issues with suppliers may be slow. Spanish translations have improved but there is a long distance to a proper multilanguage platform.
Thank you for your honest review. We're constantly trying to improve integrations between the modules and take your feedback very seriously. We're delighted you've found it easy to use and to engage everyone in the company. Please if you would like to send any more suggestions through to the Qualsys team, email usability@qualsys.co.uk or visit our website www.qualsys.co.uk/contact. Our team would be delighted to hear from you. Many thanks, Emily and team
Tariq B.
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EQMS is an excellent robust intuitive document management system, we have it in place for over 10 years and is critical to our process and our customers.
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Thank you Tariq!
Janice M.
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I've been an EQMS Co-ordinator using Document Manager since roll out more than 10 years ago and I like the system a lot. It has grown considerably since then. I look after 13 sites with nearly 12,000 documents so I'm kept very busy with Document Reviews, Change Requests and New Document Uploads. It is a very User-Friendly System for the User. I do feel that it can be quite time consuming behind the scenes but this makes for a very compliant system which, when areas are being audited, is a great help. Qualsys support has been great over the years and all queries/requests answered in a timely manner.
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Many thanks for your review Janice. We are delighted to hear that EQMS is really helping Diageo and that all queries and requests have been answered in a timely manner. We really appreciate your feedback and we are constantly looking for opportunities to improve EQMS - making it faster, easier and ensuring unshakeable control over your documentation.
Stewart W.
Medical Devices, 11-50 employees
Used daily for 2+ years
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Very happy overall with the document and issue manager modules utilised within EQMS. Have already had a product upgrade and the customer support from the rep is excellent.
The software can be used across a variety of platforms.
Some parts and functionality seem a bit dated but are aware that Qualsys are addressing this.
Thank you for taking the time to write Qualsys a review Stewart! We are thrilled that you find the Qualsys support excellent and are very happy with the EQMS modules you are using. We're looking forward to seeing you at our next GxP Product Advisory group meeting! Emily
Gerry M.
Chemicals, 51-200 employees
Used daily for 1-2 years
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It has improved our training record documentation and makes it easier to access data during audits
It met our requirements relating to various ISO standards i.e 14001, 9001 and IATF 16949 with respect to training and document control
The lack of ability to transfer information from UAT site to live site meaning work has to be repeated
Hi Gerry, thank you for writing us a review. EQMS is a great tool for integrated management of ISO 9001, ISO 14001 and IATF 16949 so we're so delighted you're using it for this potential. We are aware not being able to transfer data from the UAT to the live site can take a little longer. The UAT site is a very useful sandpit where you can test out processes without worrying about the impact on the main system. Our processes are designed to meet the highest global standards and regulations and data transfer of this nature could compromise the integrity and audit trails. Qualsys also provide a configuration service if you find there are lots of processes you would like to replicate on your live site. Many thanks Emily
Chris K.
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EQMS is essential to our quality management system. The overlays provide substantial document control, the user interface is excellent and without it we would be lost. Excellent admin functions and reports too.
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Thank you Chris!
Cam M.
Sports, 11-50 employees
Used monthly for 2+ years
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Q-Pulse made it easy for us, as an international company, to share our collaborative efforts to help us reach newer heights
The price was too steep for us to continue with use but it's something that if there were more features for file sharing and document housing of larger documents and photos, we may come back to
Paul H.
Medical Devices, 11-50 employees
Used daily for 2+ years
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The main business problem that has been resolved with having the EQMS is one of compliance. Working in a heavily regulated industry, the EQMS allows us to have full control of documents, staff training, change controls, nonconformances and CAPA investigations, One of the main benefits that we have realised through implementing EQMS is connectivity with our employees and the Quality Management System. This was paper based before and far from ideal but having it available electronically means that users can access the system anywhere and at any time. This is important when users are located in several different countries.
Impact - the document control database is easily the most impactful feature of the software allowing all employees to easily access procedure they require to perform their jobs. Ease of use - the system is easy to use and intuitive after some training. As with any computerised system, it helps when the databases are used routinely. Integration - when all the metadata had been collected, the integration with existing business processes was easy as the organisation was operating a paper based document management system.
One of the missing elements is a link from the training database to doc control so that when a new revision of a document is released, an automatic training record should be send to all relevant employees. I have used several other EQMS systems and this functionality is standard. It may be released with version 7 of the database? I feel the training database is not nearly as well developed as the document control db but it is part of the system that is extremely important to our organisation working in a Medical Devices.
Greig R.
Legal Services, 201-500 employees
Used daily for 6-12 months
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We have been using EQMS for a year now and have found it to be an excellent time saver and great value for money. We use Document Manager, Risk Manager and Audit Manager and the controls in place for each application have been hugely beneficial in helping us achieve our ISO standards.
Ease of use To Do List Audit Manager iPad application
Would be great to be able to send emails directly from the system to selected users.
Thank you Greig!
Chris S.
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We started to use EQMS as a document register when we decided to accredit for ISO 9001 , and have then started to use other aspects of the EQMS software throughout the Facilities Directorate. I have worked closely with the team at EQMS and they know me and I know them. They do customer service naturally and know their product, and are eager to develop it too.
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Hi Chris, Thank you for posting a review about EQMS. The team here would also like to thank you for initiating development of the new inspection module and we are all looking forward to working closely in the future to help you get more out of your investment. Many thanks, Qualsys
Rob G.
Pharmaceuticals, 10,001+ employees
Used daily for 2+ years
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EQMS supports our ISO9001 quality management processes, saves us time, and eases our communication with remote teams.
We've been working with Qualsys and EQMS for four years. The core modules are mature and feature-rich, they enable us to streamline our processes and document management requirements. The apps save us many hours of manual effort each time we use them. There is also a healthy pipeline of new features and enhancements. Perhaps the biggest strength of the software is the commitment from the Qualsys team to the success of their customers. Highly recommended.
The software has so many features and options that it can take a little while to set up, however the Qualsys team have offered us support to get this right for our implementations.
Thank you Rob