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DocuWare Comparison

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Overview

DocuWare is a document management system for transferring paper-based and digital assets into collective quantifiable resources....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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No info available
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  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(53)

5

4

3

2

1

35

16

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The DocuWare setup team really works with you and helps you customize the software for your needs. It's electronic identification of scanned documents and intelligent filing is top notch.
Overall experience has been good, its saves our files which is what we need. I would give the software a 10 if it had a few more tools/options to modify and save the files.
Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.

Cons

Lack of documentation and information on the web to troubleshoot problems on your own. The company does not seem invested in its clients' education of how to use the product.
It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.
No more lost documents, no more folders on the desk.
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features25
  • Access Control
  • Archiving & Retention
  • Barcode Scanning
  • CRM Integration
  • Collaboration Tools
  • Compliance Management
  • Document Management
  • Document Storage
  • ERP Integration
  • Electronic Signature Capture
  • Email Integration
  • Employee Management
  • File Management
  • Forms Management
  • HIPAA Compliance
  • Indexing
  • Invoice Processing
  • Permission Management
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Task Management
  • Vendor Management
  • Version Control
  • Workflow Management

Integrations

  • Total integrations9
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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