App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

DocuWare vs DocStar ECM Comparison

Add to Compare

Compare similar apps

Wrike logo

Wrike

4.3

Bynder logo

Bynder

4.5

Confluence logo

Confluence

4.4

Bluescape logo

Bluescape

4.3

Magnolia logo

Magnolia

4.7

eFileCabinet logo

eFileCabinet

4.4

Good recommendations?

Overview

DocuWare digitises and secures your documents to flow effortlessly between your colleagues — anywhere, any device, any time.

DocStar ECM is an enterprise content management solution, which helps businesses upload, modify, share & store documents...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

61

5

4

3

2

1

41

17

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.0

92

5

4

3

2

1

34

31

20

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

Year on year the software has improved and now represents simply amazing value for money. We looked at many systems closely but DocuWare proved to offer the best functionality vs cost.
Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.
We've found that better vendor relationships support better customer service. The breadth of features has also allowed us to improve information flow with our customers.

Pros

We had a rocky start, but through deep discussions and strong support from ECM, we are successfully using ECM and enjoying a great process with automating our AP.
Great experience with the installers and training. They were always ready and willing to help us in the installation and have been very supportive in answering any questions we have had.
Most importantly, DocStar's customer service has been TOP NOTCH...although to be fair, we hardly ever have to call them since the solution is so stable.

Cons

Lack of documentation and information on the web to troubleshoot problems on your own. The company does not seem invested in its clients' education of how to use the product.
The one thing I think is missing (and this has been recorded) is that the "fat" client has been removed from the software. As an administrator, I made frequent use of the fat client.
In order to get results when performing a search you have to search the name of the document exactly as it was recorded. This can be difficult when looking for something that you stored months ago.

Cons

Trying to find documents for audits was a tedious, costly process and storing documents in file cabinets exposes our organization to theft and loss.
Lack or ready report, lack of ready workflow, lack of full Kinetic feature in ECM that works, bugs all around related to Kinetic.
Sometimes it's more complicated than it needs to be to build a workflow. The need to download some files in order to view them is bothersome.
  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review24 days ago

Key features

  • Total features59
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • CRM
  • Cash Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Content Publishing Options
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Digital Asset Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Payment Alert
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • Indexing
  • Information Governance
  • Invoice Processing
  • Metadata Management
  • Mobile Access
  • Multi-Language
  • Offline Access
  • Optical Character Recognition
  • PO Reconciliation
  • Real Time Data
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integrations
  • Vendor Management
  • Version Control
  • Workflow Management
  • Total features51
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • CRM
  • Cash Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Content Publishing Options
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Digital Asset Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Payment Alert
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • Indexing
  • Information Governance
  • Invoice Processing
  • Metadata Management
  • Mobile Access
  • Multi-Language
  • Offline Access
  • Optical Character Recognition
  • PO Reconciliation
  • Real Time Data
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integrations
  • Vendor Management
  • Version Control
  • Workflow Management

Integrations

  • Total integrations32
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations10
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite