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DocuWare vs Dropbox Business Comparison

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Overview

DocuWare's office automation solutions deliver smart digital workflow and document control for substantial productivity gains.

Dropbox Business is an off-site server for file syncing, storage and sharing which allows teams of all sizes to save and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
10/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(54)

5

4

3

2

1

35

16

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

10,910

5,017

1,248

171

93

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The DocuWare setup team really works with you and helps you customize the software for your needs. It's electronic identification of scanned documents and intelligent filing is top notch.
Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.
Investing in DocuWare was a good decision. It provides affordable value to our organization.

Pros

Its an extremely helpful tool that allows you to share and connect information with others in a selective way. It also has a great integration with Office, which I love.
My use of Dropbox has been positive, i like the simplicity of the product. Its applications are few but very powerful.
Dropbox has made sharing files much easier between employees. It is easy to maintain on a smart phone, giving greater opportunities to share information when outside of the office.

Cons

Lack of documentation and information on the web to troubleshoot problems on your own. The company does not seem invested in its clients' education of how to use the product.
It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.
No more lost documents, no more folders on the desk.

Cons

If your internet times out your upload will fail and you will have to start all over again. More of an annoyance than anything that is Dropbox’s fault.
Customer support and just finding that support team stinks. Go on their forum or whatever they call that to look for answers, I hate searching as I’m frustrated enough trying to figure out.
Some of my other friends swear by Dropbox but i am one of the few that have had enough problems with it that i jumped ship.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features25
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Auditing
  • Authentication
  • Barcode Scanning
  • Billing & Invoicing
  • CRM Integration
  • Chat
  • Collaboration Tools
  • Commenting
  • Compliance Management
  • Customizable Branding
  • Data Migration
  • Data Recovery
  • Data Synchronization
  • Document Management
  • Document Storage
  • ERP Integration
  • Electronic Signature Capture
  • Email Integration
  • Employee Management
  • File Management
  • File Transfer
  • Forms Management
  • Full Text Search
  • HIPAA Compliance
  • Help Desk Integration
  • History Tracking
  • Indexing
  • Invoice Processing
  • Offline Access
  • Password Management
  • Permission Management
  • Preview Functionality
  • Progress Tracking
  • Remote Access
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Task Management
  • Third Party Integration
  • Two-Factor Authentication
  • User Management
  • Vendor Management
  • Version Control
  • Workflow Management
  • Total features39
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Auditing
  • Authentication
  • Barcode Scanning
  • Billing & Invoicing
  • CRM Integration
  • Chat
  • Collaboration Tools
  • Commenting
  • Compliance Management
  • Customizable Branding
  • Data Migration
  • Data Recovery
  • Data Synchronization
  • Document Management
  • Document Storage
  • ERP Integration
  • Electronic Signature Capture
  • Email Integration
  • Employee Management
  • File Management
  • File Transfer
  • Forms Management
  • Full Text Search
  • HIPAA Compliance
  • Help Desk Integration
  • History Tracking
  • Indexing
  • Invoice Processing
  • Offline Access
  • Password Management
  • Permission Management
  • Preview Functionality
  • Progress Tracking
  • Remote Access
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Task Management
  • Third Party Integration
  • Two-Factor Authentication
  • User Management
  • Vendor Management
  • Version Control
  • Workflow Management

Integrations

  • Total integrations10
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations833
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

DocuWare vs. Dropbox Business

See how DocuWare and Dropbox Business stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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