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DocuWare vs eFileCabinet Comparison

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Overview

DocuWare digitises and secures your documents to flow effortlessly between your colleagues — anywhere, any device, any time.

eFileCabinet is a paperless office and document management solution designed to meet the needs of multiple industries through...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1200

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

60

5

4

3

2

1

40

17

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

872

5

4

3

2

1

498

262

80

19

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Year on year the software has improved and now represents simply amazing value for money. We looked at many systems closely but DocuWare proved to offer the best functionality vs cost.
Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.
We've found that better vendor relationships support better customer service. The breadth of features has also allowed us to improve information flow with our customers.

Pros

It has been a positive experience and have so appreciated the great customer service.
The ease in which to drag and drop files is convenient. I love the ability to organize the files to my needs as well as the ability to locate files.
We have had a great experience. I like that I can access my documents from anywhere.

Cons

Lack of documentation and information on the web to troubleshoot problems on your own. The company does not seem invested in its clients' education of how to use the product.
The one thing I think is missing (and this has been recorded) is that the "fat" client has been removed from the software. As an administrator, I made frequent use of the fat client.
In order to get results when performing a search you have to search the name of the document exactly as it was recorded. This can be difficult when looking for something that you stored months ago.

Cons

I had a desktop version before moving to the cloud and had several major problems with that version as it corrupted on my computer several times and did not automatically index to a cloud backup.
Terrible enough that I tried for 2 months to cancel my subscription to which the customer service agents wouldn’t let me.
Everything is all jumbled up in the customers folder making almost impossible to find what you are looking for without wasting time and causing more stress to the day.
  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features59
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contract/License Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Digital Asset Management
  • Digital Signature
  • Document Analytics
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Encryption
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Indexing
  • Information Governance
  • Messaging
  • Metadata Management
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Language
  • Multi-Party Signing
  • Offline Access
  • Optical Character Recognition
  • Reminders
  • Remote Access/Control
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Two-Factor Authentication
  • Version Control
  • Workflow Management
  • Total features59
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contract/License Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Digital Asset Management
  • Digital Signature
  • Document Analytics
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Encryption
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Indexing
  • Information Governance
  • Messaging
  • Metadata Management
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Language
  • Multi-Party Signing
  • Offline Access
  • Optical Character Recognition
  • Reminders
  • Remote Access/Control
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Two-Factor Authentication
  • Version Control
  • Workflow Management

Integrations

  • Total integrations33
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations14
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk