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DocuWare vs Facilities Management eXpress (FMX) Comparison

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Overview

DocuWare's office automation solutions deliver smart digital workflow and document control for substantial productivity gains.

FMX is a leading provider of facilities and maintenance management solutions that help organizations accelerate operational...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(54)

5

4

3

2

1

35

16

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

262

84

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The DocuWare setup team really works with you and helps you customize the software for your needs. It's electronic identification of scanned documents and intelligent filing is top notch.
Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.
Investing in DocuWare was a good decision. It provides affordable value to our organization.

Pros

We have been very happy with the ease and efficiency of the program. The web based software has also been a benefit because it is accessible from anywhere.
The ease of use and tier structure of admin within in the software for approval of request. We have multiple ways we are utilizing the software and so far it has fulfilled all of our needs.
Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization.

Cons

Lack of documentation and information on the web to troubleshoot problems on your own. The company does not seem invested in its clients' education of how to use the product.
It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.
No more lost documents, no more folders on the desk.

Cons

There is no app, which is very annoying when trying to use out in the field. On your phone you have to open up your web browser and log in on the web.
I would be remiss if I failed to mention how spectacular their customer service is.
As we began our maintenance team for the franchise our maintenance tasks were verbal with no records of work completed or cost or man-hours. Now we are able to track all of the above and more.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features25
  • API
  • Access Control
  • Activity Dashboard
  • Ad hoc Reporting
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Budgeting
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Cost Analysis
  • Cost Tracking
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • ERP Integration
  • Electronic Signature Capture
  • Email Integration
  • Email Notifications
  • Employee Management
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • File Management
  • Forecasting
  • Forms Management
  • HIPAA Compliance
  • History Tracking
  • Indexing
  • Inventory Management
  • Inventory Tracking
  • Invoice Processing
  • Labor Cost Reporting
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multiple User Accounts
  • Online Catalog
  • Order Tracking
  • Permission Management
  • Prioritizing
  • Project Planning
  • Purchase Order Management
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Single Sign On
  • Summary Reports
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Transportation Management
  • Vendor Management
  • Version Control
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features67
  • API
  • Access Control
  • Activity Dashboard
  • Ad hoc Reporting
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Budgeting
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Cost Analysis
  • Cost Tracking
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Data Import
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • ERP Integration
  • Electronic Signature Capture
  • Email Integration
  • Email Notifications
  • Employee Management
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • File Management
  • Forecasting
  • Forms Management
  • HIPAA Compliance
  • History Tracking
  • Indexing
  • Inventory Management
  • Inventory Tracking
  • Invoice Processing
  • Labor Cost Reporting
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multiple User Accounts
  • Online Catalog
  • Order Tracking
  • Permission Management
  • Prioritizing
  • Project Planning
  • Purchase Order Management
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Single Sign On
  • Summary Reports
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Transportation Management
  • Vendor Management
  • Version Control
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations11
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations8
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

DocuWare vs. Facilities Management eXpress (FMX)

See how DocuWare and Facilities Management eXpress (FMX) stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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