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DocuWare vs FMX Comparison

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Overview

DocuWare digitises and secures your documents to flow effortlessly between your colleagues — anywhere, any device, any time.

Category Leaders

FMX is a leading provider of facilities and maintenance management solutions that help organizations accelerate operational...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

61

5

4

3

2

1

41

17

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

381

5

4

3

2

1

287

87

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Year on year the software has improved and now represents simply amazing value for money. We looked at many systems closely but DocuWare proved to offer the best functionality vs cost.
Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.
We've found that better vendor relationships support better customer service. The breadth of features has also allowed us to improve information flow with our customers.

Pros

My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.
The staff - I know that isn't software, but the fun training videos they post and they way they engage the user is important to how much I enjoy using the software as a complete experience.
Great product for a great price. Quick to help in understanding product and improving it.

Cons

Lack of documentation and information on the web to troubleshoot problems on your own. The company does not seem invested in its clients' education of how to use the product.
The one thing I think is missing (and this has been recorded) is that the "fat" client has been removed from the software. As an administrator, I made frequent use of the fat client.
In order to get results when performing a search you have to search the name of the document exactly as it was recorded. This can be difficult when looking for something that you stored months ago.

Cons

In the past, the method of communicating the facility needs of staff and students has been fairly disorganized, and many times, disjointed.
If you are looking for something beyond an tool for running operationally, this may struggle.
Some of our operators have expressed how difficult it is to recall past comments in the "Log" section.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features59
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Library
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calibration Management
  • Collaboration Tools
  • Commenting/Notes
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Digital Asset Management
  • Digital Signature
  • Dispatch Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Scheduling
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Fixed Asset Management
  • For Schools
  • Forms Management
  • Full Text Search
  • Historical Reporting
  • Incident Management
  • Indexing
  • Information Governance
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Labor Cost Reporting
  • Maintenance Management
  • Maintenance Scheduling
  • Metadata Management
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Offline Access
  • Optical Character Recognition
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • Routing
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Single Sign On
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Template Management
  • Third Party Integrations
  • Vendor Management
  • Version Control
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features82
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Asset Library
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calibration Management
  • Collaboration Tools
  • Commenting/Notes
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Digital Asset Management
  • Digital Signature
  • Dispatch Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Scheduling
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Fixed Asset Management
  • For Schools
  • Forms Management
  • Full Text Search
  • Historical Reporting
  • Incident Management
  • Indexing
  • Information Governance
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Labor Cost Reporting
  • Maintenance Management
  • Maintenance Scheduling
  • Metadata Management
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Offline Access
  • Optical Character Recognition
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • Routing
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Service History
  • Single Sign On
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Template Management
  • Third Party Integrations
  • Vendor Management
  • Version Control
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations32
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations8
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite