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DocuWare vs Jira Comparison

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Overview

DocuWare digitises and secures your documents to flow effortlessly between your colleagues — anywhere, any device, any time.

Category Leaders

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

60

5

4

3

2

1

40

17

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

6.7K

4.6K

1K

134

62

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Year on year the software has improved and now represents simply amazing value for money. We looked at many systems closely but DocuWare proved to offer the best functionality vs cost.
Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.
We've found that better vendor relationships support better customer service. The breadth of features has also allowed us to improve information flow with our customers.

Pros

The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.

Cons

Lack of documentation and information on the web to troubleshoot problems on your own. The company does not seem invested in its clients' education of how to use the product.
The one thing I think is missing (and this has been recorded) is that the "fat" client has been removed from the software. As an administrator, I made frequent use of the fat client.
In order to get results when performing a search you have to search the name of the document exactly as it was recorded. This can be difficult when looking for something that you stored months ago.

Cons

It has limited number of software integrations. Error notifications can be annoying sometimes.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features59
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • CRM
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Change Management
  • Charting
  • Cloud Computing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Continuous Delivery
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Capture and Transfer
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Visualization
  • Debugging
  • Deployment Management
  • Digital Asset Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Due Date Tracking
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • For Developers
  • For IT Project Management
  • Forecasting
  • Forms Automation
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting / Tracking
  • Graphical User Interface
  • Idea Management
  • Indexing
  • Information Governance
  • Integrated Development Environment
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Metadata Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Language
  • Offline Access
  • Online Time Clock
  • Optical Character Recognition
  • Percent-Complete Tracking
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Real Time Reporting
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Review
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Page View
  • Single Sign On
  • Software Development
  • Source Control
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web/Mobile App Development
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • Total features151
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Build Log
  • Business Process Automation
  • CRM
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Change Management
  • Charting
  • Cloud Computing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Continuous Delivery
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Capture and Transfer
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Visualization
  • Debugging
  • Deployment Management
  • Digital Asset Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Due Date Tracking
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • For Developers
  • For IT Project Management
  • Forecasting
  • Forms Automation
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting / Tracking
  • Graphical User Interface
  • Idea Management
  • Indexing
  • Information Governance
  • Integrated Development Environment
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Metadata Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Language
  • Offline Access
  • Online Time Clock
  • Optical Character Recognition
  • Percent-Complete Tracking
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Real Time Reporting
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Review
  • Resource Management
  • Resource Scheduling
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Page View
  • Single Sign On
  • Software Development
  • Source Control
  • Spend Management
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web/Mobile App Development
  • Widgets
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations33
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations862
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite