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DocuWare vs LogicalDOC Comparison

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Overview

DocuWare's office automation solutions deliver smart digital workflow and document control for substantial productivity gains.

LogicalDOC is a document management platform which stores all company documents in a centralized repository and enables teams...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
Free
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(54)

5

4

3

2

1

35

16

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

(55)

5

4

3

2

1

40

14

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The DocuWare setup team really works with you and helps you customize the software for your needs. It's electronic identification of scanned documents and intelligent filing is top notch.
Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.
Investing in DocuWare was a good decision. It provides affordable value to our organization.

Pros

The software is very easy to use, and their support is simply the best there is. I feel they are as committed to my successful deployment as I am.
In general, this is a great intuitive document management solution company with a great product and an excellent support team.
Would definitely recommend this to anyone looking for a robust product with an easy to use interface and mobile support. Very happy with our decision.

Cons

Lack of documentation and information on the web to troubleshoot problems on your own. The company does not seem invested in its clients' education of how to use the product.
Trying to print it a bit of a hassle, which is confusing because it didn't used to be that way. I'm not sure why happened or why.
Sometimes its not easy to search if someone entered the information in lowercase or uppercase it may not show, the only thing that frustrates me is the searching of a document.

Cons

The failure was, as it turns out not the fault of LogicalDoc, but due to the lack of error messages in the log I did not know what the real prblem was, only that the update did not work.
Not to mention documents being lost or overwritten. Nobody knew where to find anything, so we had so many duplicated documents and illogical folder structures.
After sending in the logs from the failed install, I had a tech support representative from LogicalDoc loginto the server and go through some trouble shooting steps.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features38
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Applications Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Digital Asset Management
  • Digital Signature
  • Digital Watermarking
  • Document Capture
  • Document Classification
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Detection
  • ERP
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Employee Management
  • Event Calendar
  • Event Logs
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Indexing
  • Information Governance
  • Invoice Processing
  • Live Chat
  • Metadata Management
  • Mobile Access
  • Multi-Language
  • Natural Language Search
  • Offline Access
  • Optical Character Recognition
  • Password Management
  • Reporting & Statistics
  • Retention Management
  • Revision History
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Tagging
  • Task Management
  • Text Editing
  • Third Party Integrations
  • Two-Factor Authentication
  • User Defined Attributes
  • User Management
  • Vendor Management
  • Version Control
  • Watermarking
  • Workflow Management
  • Total features71
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Applications Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Digital Asset Management
  • Digital Signature
  • Digital Watermarking
  • Document Capture
  • Document Classification
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Detection
  • ERP
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Employee Management
  • Event Calendar
  • Event Logs
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Indexing
  • Information Governance
  • Invoice Processing
  • Live Chat
  • Metadata Management
  • Mobile Access
  • Multi-Language
  • Natural Language Search
  • Offline Access
  • Optical Character Recognition
  • Password Management
  • Reporting & Statistics
  • Retention Management
  • Revision History
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Tagging
  • Task Management
  • Text Editing
  • Third Party Integrations
  • Two-Factor Authentication
  • User Defined Attributes
  • User Management
  • Vendor Management
  • Version Control
  • Watermarking
  • Workflow Management

Integrations

  • Total integrations12
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations14
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

DocuWare vs. LogicalDOC

See how DocuWare and LogicalDOC stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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