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DocuWare vs PaperPort Comparison

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Overview

DocuWare's office automation solutions deliver smart digital workflow and document control for substantial productivity gains.

Nuance is the leading provider of speech and imaging solutions for businesses. PaperPort Professional is a productive...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$199.99
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(54)

5

4

3

2

1

35

16

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.5

(34)

5

4

3

2

1

21

10

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The DocuWare setup team really works with you and helps you customize the software for your needs. It's electronic identification of scanned documents and intelligent filing is top notch.
Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.
Investing in DocuWare was a good decision. It provides affordable value to our organization.

Pros

The ability to change any kind of document into another, the ease of organization, the ability to write on top of pdf's.
Ease and quality of the scanned documents and the ability to select your quality.
It is very easy to use, helps to keep our business organized, easy to use interface, ability to split desktop.

Cons

Lack of documentation and information on the web to troubleshoot problems on your own. The company does not seem invested in its clients' education of how to use the product.
Trying to print it a bit of a hassle, which is confusing because it didn't used to be that way. I'm not sure why happened or why.
Sometimes its not easy to search if someone entered the information in lowercase or uppercase it may not show, the only thing that frustrates me is the searching of a document.

Cons

I reinstalled, and that resolved the serial number problem, but the program getting hung up is even worse. It gets stuck previewing the original directory and will not update.
Can be hard to set up sometime have issues getting it connected or installed correctly. Sometimes hard to set up the folders needed.
It has not been updated for a number of years and I suspect they could add a lot of additional functionality to the software.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features38
  • Access Controls/Permissions
  • Archiving & Retention
  • Barcode / Ticket Scanning
  • CRM
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Content Management
  • Content Publishing Options
  • Digital Asset Management
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • ERP
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Employee Management
  • File Management
  • File Recovery
  • File Sharing
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Indexing
  • Information Governance
  • Invoice Processing
  • Mobile Access
  • Offline Access
  • Optical Character Recognition
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Task Management
  • Vendor Management
  • Version Control
  • Workflow Management
  • Total features5
  • Access Controls/Permissions
  • Archiving & Retention
  • Barcode / Ticket Scanning
  • CRM
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Content Management
  • Content Publishing Options
  • Digital Asset Management
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • ERP
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Employee Management
  • File Management
  • File Recovery
  • File Sharing
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Indexing
  • Information Governance
  • Invoice Processing
  • Mobile Access
  • Offline Access
  • Optical Character Recognition
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Task Management
  • Vendor Management
  • Version Control
  • Workflow Management

Integrations

  • Total integrations12
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

DocuWare vs. PaperPort

See how DocuWare and PaperPort stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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