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DocuWare Logo

Document management and workflow automation

DocuWare Reviews - Page 4

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99 reviews

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Verified reviewer

Human Resources, 51-200 employees

Used daily for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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DocuWare Review

Reviewed 6 years ago
Pros

I like that it gives me a preview of the files before I open them. I also like that it stores everything in color and that I can store multiple things at once. It works well at keeping things neat and is simple to use.

Cons

The search function is not very good. In order to get results when performing a search you have to search the name of the document exactly as it was recorded. This can be difficult when looking for something that you stored months ago.

Vendor response

Thank you for taking the time to review DocuWare. We want to help you get the most out of your DocuWare system. We can work with you to help you fine-tune your searches. With DocuWare you can search by date, type of document, keyword and any other parameters you set up. Please reach out to us at customer.feedback@docuware.com. We would appreciate the opportunity to improve your experience with our solution.

VW
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Van W.

Real Estate, 11-50 employees

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Documented Docuware Success Story

Reviewed 8 years ago

As a Docuware client for over 15 years I have seen this product evolve. We have utilized this program to scan, index and search real estate title documents. From our first use we knew this product was going to revolutionize our title company and it has done this without any loss of productivity and, in fact, has saved manpower and storage dollars. From the moment we created our first "cabinet" with one entry till now where we house over 40 million images that are accessed by personnel from all our locations, we experience exceptional response time and absolutely no "down time". I highly recommend this product to anyone in the title industry.

Pros

Functionality, ease of use, and very small learning curve.

Cons

I have no adverse thoughts.