Dropbox vs G Suite Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Michael Bennett

Just Okay Cloud Storage and Sharing

2019-02-11

G-Suite is a better option!

Pros

Dropbox was one of the earliest cloud-based storage systems, so they have been at it for a while. Their desktop app allows you to sync your files seamlessly to your cloud, and you are easily able to share those files with others in your network.

Cons

Unlike Google Drive, Dropbox does not allow you to create new content from within the cloud. You are uploading files you create using other software, which results in a less all-encompassing user experience.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
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Juan Nocua

Verified Reviewer

Amazing online saving files!

2017-07-11

I really enjoy using this app, it is not necessary to be aware of high knowledge when using the whole features, makes it simple but a lot of useful. High recommended.

Pros

You can use it everywhere, it is completely safe!

Cons

I would love to see features with G suite and Google coorp.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Dropbox

Add Dropbox to all of your apps, use all the features for a easy job!

Source: GetApp
3 of 3 people found this review helpful
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
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Anonymous
(Internet company, 11-50 employees)

More expensive, lower quality collaboration compared to G Suite

2019-02-17

Pros

Unlike G Suite / Google Drive, Dropbox syncs partial changes instead of the whole file, which makes sync faster, less data intensive.

Cons

G Suite offers more storage for the price, and collaboration is real time.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
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Anonymous
(Religious Institutions company, 51-200 employees)

Finally decided on Dropbox

2019-04-18

We are sending files between departments quickly and easily!

Pros

I've used Dropbox for private users for a long time, and after struggling with Google Drive for file transfers in our business, we decided to use Dropbox business and are very satisfied.

Cons

It doesn't integrate as well with G-Suite (which we use for a lot of other business communications).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Anonymous
(Computer Software company, 11-50 employees)

Much improved storage and document solution that allows to focus on creative work

2018-03-13

Pros

Nice rebrand, distinctly different focus than competing business suite products, easy to use and with nice features

Cons

Does not integrate as well with other software products, which is why many still use G Suites instead

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Anonymous
A verified reviewer
Verified Reviewer

Great application

2018-08-10

Pros

Especially for MS office suite as a lot of people are not comfortable with G-Suite. Also helps since offline editing isnt available on G-Suite

Cons

Ideally if multiple people can edit the same file at the same time, I believe this could tremendously increase functionality.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
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Patrizia Iacovelli

A safe space to take care of all your docs

2018-11-12

Dropbox is an online storage and file sharing service. I use it every day to organize and manage my documents sparing a lot of time. I installed it on all my devices, in this way I can access them everywhere and at any time, even when traveling.

Pros

You can choose among three different Dropbox accounts: Basic (2gb of free space), Plus (a basic upgrade with 1TB of space) and Business, available in 3 different solutions (Standard, Advanced, Enterprise). You also have 30 days of free Business trial. The Business Plan is the more complete. It offers 3TB of space and many useful features, such as: 120 days of deleted file recovery, encryption solutions, complete Office integration, LAN syncing, delta-updates and so on. You can also better control the sharing permission thanks to the granular privacy settings. The Smart Sync option offers a real time synchronization on all device and the Delta-updates are a clever feature that allows better managing your files optimizing loading times. Indeed, if you amend a doc, only its variations will be updated.

Cons

It is a little bit expensive considering that it currently competes with G Suite - Google Drive, that is completely free.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Alfredo Blandon

Makes file sharing at work easy!

2019-04-12

My overall experience was great! Fast syncing with large files, and you get great value for amount of storage space.

Pros

In my previous job role, Dropbox Business really made our lives easier. Aside from having in-house staff we also worked with many remote team members and Dropbox business really helped us keep everything synced between teams in real-time! We used a lot of heavy design files like Adobe Illustrator, and Adobe Photoshop files and Dropbox provided fast file syncing for large files.

Cons

Compared to Google and Microsoft, Dropbox doesn't have a native document editing suite like G Suite or MS Office online, so one could be persuaded to choose G Suite for example because it allows you to sync files through Google Drive and at the same time use Google Docs, etc.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Anonymous
(Pharmaceuticals company, 501-1000 employees)

Still a great product

2018-07-24

Pros

Dropbox was one of the first file sharing services and has made it easy for me to access files from any service or share them for years. Great product!

Cons

I wish it interested better with office 365 or G Suite. It would be nice to have everything in one place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
John Hinson

A Decent Cloud Option

2019-01-08

Pros

We sometimes use Dropbox to receive and temporarily store large video files. Even the free version gives you plenty of space, but it's certainly not enough to keep storing things over a long period of time.

Cons

For the value, we have found that using Google Drive works better for us since we already utilize the rest of G Suite.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Anonymous
(Design company, 501-1000 employees)

Dropbox Business is a real competitor to G Suite

2018-12-04

Pros

After they added Paper, I realized that this product is truly a competitor to G Suite (aside email).

Cons

No email - that would seal the deal for me and my startup.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Anonymous
Market Research Analyst (Telecommunications company, 11-50 employees)
Verified Reviewer

Simple to store and share files

2018-06-13

Pros

I like how you can share your files easily. You can quickly access to your documents within seconds from a different computer

Cons

We use google g suite for almost everything so we switched to the google drive after a while.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Anonymous
(Internet company, 11-50 employees)

Good, but not Great

2018-05-13

Pros

Dropbox Business is good, but it isn't great. We started off here, and it gave us the ability to store info in the cloud that we could work on together. However, the collaboration aspect just isn't there in the same way that it is with Google Drive. However, storage and size limits are generous/great.

Cons

Lack of collaboration - collab'ing on work is hard with Dropbox, and not as natural and simple as it is with Google Drive and the G Suite (Docs, Sheets, etc.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
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Anonymous
Product Manager & Front-end Developer (Retail company, 1-10 employees)
Verified Reviewer

Dropbox need something new

2016-12-09

I've been using Dropbox for a number of years though is now facing stiff competition from other products - namely in my case G Suite. Google Drive is better value in my opinion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

4/10
Source: GetApp
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
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Manuel Costales

Good platform to securely store your documents

2018-07-11

Pros

The Free version of Dropbox it's amazing, the paid version is easy too but with some added features.

Cons

Their bigger competitor is G Suite and they have so much lower rates and they offer you 3 times more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Anonymous
A verified reviewer

Business savvy, but not perfect

2018-05-09

Pros

It's your typical, cloud-based storage software. Extremely easy to add & edit folders & files, and to share them with outside parties.

Cons

Google Drive has a cleaner look, it seamlessly integrates with G Suite and gMail, and is just as easy (if not easier) to edit, add, remove and share files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Anonymous
(Internet company, 51-200 employees)

Makes it easy enough to share files, but not optimal for a company that lives in G Suite

2019-04-21

Pros

Super easy to share files with tight access controls across a company.

Cons

It's not quite as optimized as Google Drive for a company that lives in G Suite. Most of my work is done in Drive, Docs, Excel, and Gmail, and it's much easier to use Drive in that type of ecosystem.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
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Grant Stanley

Verified Reviewer

Beat Google Drive for Managing Files for Teams

2018-05-11

Pros

I love Dropbox. I have been a user since the early days, and was an early adopter of Dropbox for Business. I like how accessible it is, and Dropbox's design brings a bit of "consumer" tech into my Enterprise world.

Cons

The downside is that Google Drive is included in G Suite. When I started my current company, I couldn't bring myself to pay the extra money for Dropbox, and my team now just uses Google Drive.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Jack Heald

Dropbox Somehow Became the Standard

2018-07-04

I pay for an annual Office 365 license, so I get 1TB of storage included, and I pay for G-Suite so I get 30GB of storage there.

Pros

It's nice to be able to access my files anywhere I have access to the internet. The user interface has definitely improved over the years. It's still not as easy as the file managers I used back in the Good Old DOS Days, (I miss X-Tree!), but it's pretty good.

Cons

I fear my complaint is really just a function of a web-based, but I really don't care for user interface. That's not to say it's bad. It's no worse than the competition- OneDrive, Google Drive, Box, even Mega. But it just seems like we've never come up with a file manager that was as intuitive and powerful as we had back in the DOS days. I loved X-Tree. Could someone PLEASE recreate it?

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Mark Burdon

Verified Reviewer

Decent file storage and sharing as a standalone, might be better if part of a stack

2018-08-12

Pros

I've used Dropbox when I've worked with a few clients to securely share and store documents. Their mobile and desktop web apps work well, and they offer a lot of storage. The integration with Windows Explorer works well too. I worked in the Document and Records Management space for several years, and Box.net is a solid service. I've only used their freemium app as a standalone, and on a sporadic basis for clients who preferred it. Version control, search and foldering all seem to work quite well, and it works well to capture my screenshots of images for certain projects.

Cons

The only drawback to Dropbox to me is that it isn't part of a productivity suite like O365 or G Suite. It works fine with Word, Excel, PDF and other O365 files, but it's another log-in for another set of folders and storage.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Anonymous
(Computer Software company, 11-50 employees)

I used Dropbox for a long time before I realized G Suite had most of what we needed, for less

2018-05-09

I was able to share and / or transfer a large number of files with a variety of clients working in different locations. It was relatively easy, but we ultimately moved on to using other tools that better suited our business needs.

Pros

My business used Dropbox Business for a number of large marketing projects (video, web, design) where file sizes tend to be large. Having 2TB of space came in handy when we had to transfer large files like videos or design assets. File recovery came in handy on occasions and it was easy once we were up and running to share and collaborate with others.

Cons

Over time, we are much happier with using G Suite because we get more tools for a much less per user price.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Anonymous
(Information Technology and Services company, myself only employees)
Verified Reviewer

The king of online storage with some caveats

2018-10-05

Pros

The core product of Dropbox is rock solid. It's an easy to use, fast, no nonsense online storage and file sharing service. Sharing content with a link is very good and easy to use, plus the option to receive comments on this content is very welcome for many professionals. Shared folders appear in your collaborators respective Dropbox and sync instantly. Nerdy things like delta-updates (meaning that if you change a single word to your file, it only uploads the difference and not the whole file again), LAN syncing (computers in the same local network don't have to download shared folders' content) are not just nice to have, but a core details that push Dropbox over the top.

Cons

So personally, after being a Plus customer for years, it made more sense to stick with the Free plan for some basic collaboration and storage, and switch to G Suite Google Drive, which doesn't have fancy things like delta-updates and isn't as straightforward as Dropbox, but what it does have is infinite storage and file streaming built-in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Anonymous
(Design company, 11-50 employees)

Great software for source of truth and sharing

2018-08-17

Pros

Dropbox is great as a sharing and source of truth tool, where the live or 'up to date' version of documents can be stored and shared easily. As an archive of reference point for projects, learning resources, or other documents, Dropbox does the job.

Cons

My employer got google business email and the G suite with it, and we've now started using google docs/slides etc. because they're great for real-time collaborating - but we're still using Dropbox for static-document storage because the online-only Drive storage is messy.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
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Chase Gooding, P.E.

Too expensive for what you get. Other services that give you more functionality for less money.

2017-12-14

It's good for syncing files from one computer to another (e.g. work, home, mobile). I would not say it is good (or cost-effective) as a business cloud file storage service. Perhaps it is beneficial as a business's cloud backup of their local server.

Pros

Google's G Suite just added this functionality as well.

Cons

I do not understand how they can charge so much for their Business plans. The only service being provided is document storage, so you have to compare it with MS OneDrive or Google Drive. Chances are, your MS or Google subscription includes OneDrive/Drive anyway so why would anyone want to pay extra for Dropbox? The only benefit is the on-demand syncing (OneDrive requires Windows 10), but you can get the same feature from Google Drive for half the price, as well as document-creating apps and simultaneous editing/collaboration (as opposed to simply being notified that someone else is currently editing the file, so wait your turn). There is no way to create a file directly from the Dropbox web version...because there are no document-creating tools provided. OneDrive and Google Drive both allow you to create a new document directly from the web version of their services. You cannot add tags or comments to a document. Both of which would help with organizing the document and finding it later. The search feature is very basic. It would be nice to have some advanced search criteria (e.g. "pictures", "PDFs", date ranges, authors, owners, etc.) You can only share folders among team members. The only way to share specific files is by using a URL, which then makes the file accessible to the entire world, so long as someone can guess the URL. If someone isn't on your team, they can only VIEW files (or you have to give URL access, opening it up to the entire world).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Dropbox Reviews
Dropbox
File syncing, storage & sharing platform
Read more
Anonymous
Director (Retail company, 201-500 employees)
Verified Reviewer

Superb for Small to Medium Scale Businesses

2016-06-17

I have been using Google Apps for Work - Mail, Drive, Sheets etc for over three years and am very happy with it. We get the superb Gmail interface for all our employees. Google Drive & Sheets are great for shared work. Overall it increases our productivity to a great extent.

Pros

Superb Gmail Interface for Mails Shared Google Sheet can be used real-time by multiple users

Cons

Google Drive is less intuitive compared to Dropbox for Storage & Online sync of files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering G Suite

Very good for SMBs with 10-250 employees who cannot afford their own MX servers etc

Source: GetApp
Helpful?   Yes   No
G Suite Reviews
G Suite
Collaboration app suite for teams
Read more
Guy Waddington

G Suite is fantastic

2018-02-14

Pros

Relatively easy to use and it can be accessed from anywhere. Interface is customizable and the documented editing is as good as Word

Cons

Administration is very cumbersome, sharing files is cumbersome and not really user friendly (in comparison to dropbox)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
G Suite Reviews
G Suite
Collaboration app suite for teams
Read more
Anonymous
(Design company, 11-50 employees)

A must for startups

2018-11-21

G-suite is a great all in one solution for a very affordable monthly fee. Meet is probably my favorite video conferencing software, great quality, easy to use, and much more holistic UX than some of the other options on the market like Skype.

Pros

Excellent user experience, especially the seamless integration between email, meet, and the calendar apps.

Cons

Drive is has always been clunky for me, especially compared to the other options on the market, e.g. Dropbox.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
G Suite Reviews
G Suite
Collaboration app suite for teams
Read more
Victor Ortega

G Suite offers excellent value for money

2018-03-31

Stable, fully customizable suite for business. Zero downtime, minimum problems.

Pros

Nice features with other web services (Github, Youtube, Dropbox)

Cons

Google need to focus on one product at the time, two platforms doing the same it's confusing, ex Hangout vs Meet vs Duo vs Allo or Maps vs Waze. We love Google, but some products seems to be in perpetual beta.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
G Suite Reviews
G Suite
Collaboration app suite for teams
Read more
Kyrena Protze

Verified Reviewer

Google is Good.... minus service

2017-10-25

Pros

Great offer and supplemental storage for photos, documents, zip files, memos and back ups. Works with all devices.

Cons

Just like Dropbox, only one simple thing is missing for users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
G Suite Reviews
G Suite
Collaboration app suite for teams
Read more
Vaughan Paynter

All for 1

2018-10-26

It’s taking some time to get everyone on team used to the new apps (we used this upgrade to move away from Dropbox & MS Office) but generally it’s gone well

Pros

Central administrative control of our organizations email, storage & office apps

Cons

Felt a little forced into upgrading from the free suite once they removed support & upgrade options

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
G Suite Reviews
G Suite
Collaboration app suite for teams
Read more
Anonymous
(Construction company, 1-10 employees)

G Suite 5 months in

2019-03-18

Overall, the experience thus far is above average. For a small office, it was a pretty easy transition from Outlook to G Suite (we started a second company and decided to use G Suite for that company, while still using Outlook and MS Office with the first). WE do still use MS Office (2010) for the heavy lifting, but I find myself using Googles' online documents and forms on a growing basis. The big question so far is integration with a CRM provider. Currently we use a server based version of Goldmine and are contemplating a switch to Salesforce. If and when that happens, we will look at the possible integrations with G Suite at that time and report back.

Pros

Ease of use coming from a Google/Gmail consumer background. Everything was familiar. Integration among different services offered in the Suite made a smooth transition.

Cons

That portion not as intuitive as Dropbox or Microsoft One.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
G Suite Reviews
G Suite
Collaboration app suite for teams
Read more
Anonymous
(Food & Beverages company, 51-200 employees)

Company wide communication integration

2018-12-18

Being able to share our work, open files in sheets, and share folders only with the people on that specific project has cut down big time on emails going back and forth and searching frivolously through Dropbox.

Pros

G-suite has been a huge help to our company. Formerly, we used drop box...we grew too big to manage that properly. G-suite has consolidated all of our projects and makes it easy to share work from wherever our team members may be.

Cons

Sometimes new files will be saved as different users edit documents separately. We then have to find the latest document and make sure all of our notes made it to the newest file.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
G Suite Reviews
G Suite
Collaboration app suite for teams
Read more
Shane Rickert

Small business saved money and gained functionality by switching to g suite.

2018-07-16

I removed costly maintenance of an exchange server, and was able to reduce microsoft office software purchases since implementing as well!

Pros

I ditched my companies exchange server and moved all the users over to gmail using google suite. Email still integrates with outlook, so my users never noticed the change. The only difference that I noticed was that email never went down. Our old exchange server failed constantly, and switching to google suite saved my weekends and nights! No longer do I have to drive to the office at 8:00pm because the sales guys email wont send. I switched for email service alone, but wow does it come with WAY more than just email. It has been a slow transition, but the number of users that have abandoned outlook and office in favor of g suite is growing! This means I can stop buying new copies of office, and save money!

Cons

There is no dropbox feature in drive that allows me to send a link to a customer and allow them to upload files without logging into google.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
G Suite Reviews
G Suite
Collaboration app suite for teams
Read more
Michael Crisafio

Servers and PST management to Cloud in one easy step

2018-12-05

The added apps of drive and g suite services are available if your not already using Dropbox or other cliund solutions.

Pros

This suite had the email backbone to support our own domain and user management was ultra simple. When new employees came into the company. Cloud workspace and email setup was done on seconds not hours or days. It provided the simplest on boarding infrastructure but also reliability because unless Google goes down you have bigger problems.

Cons

It's still linked to Gmail calanders which sometimes would be good to sync a little better with Apple users native systems. But the overall management system keeps it Microsoft and apple friendly although not 100% for every application.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
G Suite Reviews
G Suite
Collaboration app suite for teams
Read more
Grant Braaten

The Best Bang for your buck

2019-02-18

We used dropbox for storage.

Pros

I love that basically every tool I need can be accessed under one account. Migrating our entire business over to G suite was painless and saved me hours of headache in the long run.

Cons

I cannot think of anything that bugs me about G suite. Completely satisfied and I have recommended it to many of my clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Julian Danko

Google Suite is the quickest and easiest way to collaborate and manage files on the go.

2018-04-18

Pros

Being able to edit documents simultaneously with other collaborators is one of the key features that makes this my preferred collaboration tool over competitors such as dropbox.

Cons

Importing documents into Google apps from other software such as Microsoft Office Suite sometimes causes compatibility issues. Document editing apps are not as feature-rich as Office however that is to be expected from in-browser applications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
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Anonymous
Chief Editor (Printing company, 51-200 employees)
Verified Reviewer

It just works!

2018-11-23

Pros

I've never had a synch issue, saving issue, sharing issue ... in fact with G Suite we've had no issues whatsoever (DropBox and OneDrive, on the other hand, have been nightmares to use).

Cons

I'm not a huge fan of the spreadsheet mode, probably because I'm used to spending inordinate amounts of time in Excel. I wish there were more features and it was more intuitive, but that's really just a personal preference.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
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Derek Crager, PMP, CLSS

Communication

2019-04-16

The online storage is handy I really like the latest backup feature that allows us Dropbox like connection.

Pros

We've gotten so used to free email of the last 20 years sometimes we forget how good a product we really have. Essentially this revolves around email but a dish channel features like the office suite the calendar scheduling Israel great add-ons and work very fluidly together.

Cons

Things have gotten easier over the years I've been a g suite admin for over 10 years now I believe. But we still have some limitations to overcome and hiccup now and then.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
Senior Marketing Manager (Staffing and Recruiting company, 11-50 employees)
Verified Reviewer

A necessary tool, but not as comprehensive as you might think

2018-09-10

Pros

G Suite is the best tool for email, calendar, and document sharing across your company. Company gmail accounts simply have more features than outlook and other competitors. Everything works super smoothly and it's really easy to set up and manage.

Cons

Even if you choose to have G Suite as your main cloud client, you might want to consider another tool like Box or Dropbox for file sharing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
(Design company, 11-50 employees)

G Suite the way to go!

2018-09-08

Pros

It definitely knocks outlooks Dropbox away!

Cons

The least thing I like has to be the customizable options in the email itself. I was used to outlook allowing to change theme colors etc.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Aaron Socci

Verified Reviewer

Best Email App for Small Business

2016-02-19

Google Drive and 30 GB of added space is a bonus, and is a great alternative to people who don't want to pay for something like Dropbox as well.

Pros

- Easy to use - Gmail works across all platforms and devices - Calendar function works great, across platforms

Cons

- Google drive can have syncing issues - Conversation view on mobile device can be a problem for some users

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
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Eric Dunn

G Suite is What Office 365 Users Dream About

2018-05-11

Pros

I love G Suite or at one time called Google Apps. It is the best way to set up your business's email. You get so much for a month. Personally, I love Gmail way more than outlook and office 365. I like that you get a sold cloud storage of 30gb and all the apps to help you run your business. It makes it easy to collaborate and add new users as well. Overall just a much better system than office 365.

Cons

I think they need to adopt the Dropbox model there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
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Ricardo Odum

Loved it when I used it.

2018-09-06

Communication. Anything business related goes to my GMail account. Has never failed me (like Yahoo) & is easy to use.

Pros

Google Docs is better than Dropbox, because the set up is better.

Cons

I think the cons are that they offer all of them and give access to all of them, & I can see how that may scare some people away, if they don't know that they don't have use all of it. They kind of give you the package deal, even if you just want one of the options they have. Not a bad thing, but it can and has worked against them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
Clinical Anatomy Research Intern (Research company, 1-10 employees)
Verified Reviewer

Easy to use and manage. Many benefits within an affordable package

2018-05-12

Pros

This feature alone beats all the other services (Dropbox, Mediafire, OneDrive) in term of capacity and cost.

Cons

I had to troubleshoot with the customer support team multiple times within the first week of usage. - First time: Cannot login to the additional user account created from the admin account due to two steps verification turned on. - Second time: Could not create a Youtube account with G Suite business. It took them two weeks to figure out the issue. The customer support services reached back to me and shared that because the account trial period did not end yet, therefore I could not create a YouTube account. Very friendly and helpful customer supports though

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
Content Marketing Manager (Computer Software company, 51-200 employees)
Verified Reviewer

Great for light use, gets difficult for larger teams

2016-12-12

Google apps is a great alternative to Office overall. There are a few glitches and missing features in comparison to Office, but nothing that ruins the experience if you are using it pretty lightly with a small team. Importing word documents can be a pain as it isn't seamless, and sheets doesn't have all of the functionality of Excel, but not a worry if you don't use formulas heavily.

Pros

We use google apps for content development and it's great to have version control, comments, and simultaneous editing capabilities. I'd say the best part about all google apps is the ability for everyone to edit one document so you aren't stuck trying to find the latest version. Being able to search the drive for files using title keywords or just keywords I know are in the document is extremely helpful. I've been able to find long lost docs that I've long forgotten the name of just by searching for the context.

Cons

Our Creative team has switched to DropBox claiming Gdrive isn't good with larger files.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering G Suite

If your folder structure is simple, your team is small and you just need easy collaboration, this system is great.

Source: GetApp
1 of 1 people found this review helpful
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Anonymous
(Information Technology and Services company, myself only employees)
Verified Reviewer

Feature packed and forward thinking

2018-10-31

Pros

Many of the features of G Suite can be enjoyed by a free Google account, but that's not exactly the point. The future is remote, cloud-first and Google is most certainly positioned for that. So everything you enjoy on your personal Google Account (GMail, G Docs, Drive etc) are here, but with central administration, world-class security and with a corporate flair. The practically unlimited Google Drive storage is a huge plus, making you wish that the mainstream broadband Internet connections were fast enough.

Cons

So Google Drive is not a Dropbox killer, Hangouts Chat is definitely not a Slack (or Discord or Stride or what have you) killer, and Hangouts is not as pervasive as Skype (although it is a million times better than the likes of Vidyo or GoToMeeting).

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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