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EasyWorship Reviews - Page 4

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745 reviews

Recommended

JB
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Joel B.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy worship lives up to its name!

Reviewed a year ago

Our experience with EasyWorship has been wonderful. Customer service was always prompt and helpful. The software was very reliable and rarely gave us any trouble.

Pros

I loved the intuitive way EasyWorship was designed. They really live up to their name. Trainees only needed a couple sessions before they could run a whole service on their own.

Cons

The only thing that pulled me away from EasyWorship was they stopped selling the software to the user and forced everyone into a subscription model. This is not very cost effective for smaller churches. It's easier to purchase the software outright than to pay a yearly fee indefinitely.

Vendor response

Hi Joel, Thank you for taking the time to leave us a review! EasyWorship changing to subscription ensures you will always have the latest features and bug fixes and allows us to provide unlimited phone and remote technical support to our subscribers. As churches keep moving forward into online services and connecting more and more digitally, this model allows us to pivot as needed and provide customers with the features they need to make their services even easier. Customer Support, Nolan

MK
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Marty K.

Education Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Support was great

Reviewed 3 years ago

Works well for what we need. I have no reason to look elsewhere. I am satisfied with Easy Worship 7.

Pros

It does what I would like to get done. The process makes sense once a person realizes how you have it set up. The reason I got a Support Ticket was trying to move songs from a version 2009 laptop to an EW7 laptop. After sending in a ticket I immediately found the support phone # and it was fixed in 10 minutes. No wait. No call back. Done. Thanks for such quick service. I have been using EW7 on the laptop we use and was just trying to update songs from our other laptop that had v. 2009 on it. That second laptop is no longer being used.

Cons

I had some trouble entering some 15-year old Worship songs in ppt's that had music imbedded in them already. They would freeze the whole program (EW7). Support couldn't figure it out either, so quit using the old ones and only use newer ppt versions. Now it works fine.

Vendor response

Hi Marty, thanks for the feedback! I wanted to reach out an mention that PowerPoint files built in an older version of PowerPoint will not work as well as PPTX files from the newer versions of PowerPoint. If you have any other questions or concerns, please feel free to contact me at support@easyworship.com or 1-918-250-1493. Fred