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ElectionBuddy
Cloud-based Election and Meeting Voting
(1)
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Value for money rating
4.8
/5
64
Price starts from
29
One-time payment
Usage Based
What users say
Price starts from
450
One-time payment
Pricing model
Free trial
Price starts from
15
Per month
Pricing model
Free trial
Price starts from
11250
Per month
Pricing model
Free trial
Price starts from
199
Per month
Pricing model
Free trial
Price starts from
200
Per month
Pricing model
Free trial
Karen D.
Nonprofit Organization Management, 201-500 employees
Used monthly for 2+ years
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My experience for the last couple of weeks with [sensitive content hidden] has been wonderful. When she didn't have an answer right away, she kept me informed on what she was doing to get me an answer. Also, after she didn't hear from me, she followed up with me to make sure my problem was resolved. Today, she spent a couple of hours with me trying various things to resolve my problem. She was very friendly and patient and best of all, she fixed my problem!! Thanks [sensitive content hidden], you are great representative of your company!!!
The cost of ElectionBuddy is what initially attracted me to the product. However, each time I have reached out to the customer support team, I have had excellent service. I have received rapid and effective responses.
Initially, I was not pleased with the idea of not being able to contact a support representative via telephone. However, I have found that the chat team is very quick to respond and is very knowledgeable.
Hi Karen, Thank you so much for taking the time to leave a review, we truly appreciate it! We're thrilled to hear that you found ElectionBuddy to be cost-effective and received exceptional customer support. We're glad that our chat team has been able to provide you with quick and knowledgeable assistance. Your kind words about our support team are greatly appreciated, and we'll be sure to pass them along. Thank you for choosing us, and we look forward to your next vote with ElectionBuddy!
Nery R.
Nonprofit Organization Management, 201-500 employees
Used daily for less than 6 months
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mediocre. I wish I had went with VoteHOA instead. at first there pricing is higher, but if you were paying for the consulting, the pricing ends up being the same.
The software worked as it should. If you are doing the more basic service I think this is for you. I don't think they are that great for professional users.
The follow up was not great. I showed interest on the [sensitive content hidden] and I did not get it set up finally till [sensitive content hidden] (I was hoping for a week turn around). Once I did get it set up, they did not send out all the notification reminders I had paid for. It was not till the end that, I realized it had happened.
Hello Nery, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience and understand your frustration. Providing the best possible service is important to us, and we regret that we didn’t meet your expectations. A member of our leadership team has reached out to you directly to address your concerns and ensure we find a resolution that works for you. Sincerely, Ryan N
Joel M.
Construction, 501-1,000 employees
Used monthly for less than 6 months
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Overall it was a good experience and I would recommend it to anyone looking to simplify or apply cost savings to their voting.
Easy to learn and use. Learning is free with test votes! Any issues I ran into, the chat feature was able to straighten out. Election Buddy cut our costs down huge!
The mail out ballots that Election Buddy can supply would come from the USA. Being in Canada the cost of them doing this for the few dozen members without email addresses was too much. We ended up doing them ourselves but it would be nice to be able to incorporate the mailouts at a decent price for Canadians.
Hi Joel, We just wanted to thank you for taking the time to respond to the email, and for your kind words about ElectionBuddy. We read all of these and take the things that you say into consideration when planning out ElectionBuddy's future, so we can't thank you enough for the feedback. We appreciate your feedback on the cost of Postal Notices. We try out hardest to be as cost-effective as possible. As well, we love hearing you enjoyed testing ElectionBuddy. If you have any further questions, comments, or concerns, please do not hesitate to reach out. Have a great day!
Karl F.
Management Consulting, 51-200 employees
Used monthly for less than 6 months
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overall it was well worth the money, inexpensive and exactly what HOAs look for.
Very affordable option for HOAs and conducting Board of Director Elections and or amendments
I did not like the inability to attach a documents to the votes
Hi Karl, Thank you for taking the time to leave us a review. We’re really glad to see that you found value in ElectionBuddy for your HOA! I’m pleased to let you know that you can attach documents like PDFs to each ballot question that you set up in your future votes! We encourage you to run test votes in your account to try the feature out before your next vote. If anything does arise in the future, just let us know as we’re here to help. Thank you,
Michael T.
Construction, 11-50 employees
Used monthly for less than 6 months
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We used ElectionBuddy to elect a new HOA board. ElectionBuddy was confidential, easy to use, and very simple. Even the elderly lacking technology experience commented on how simple the voting process was. I didn't have a single request from the HOA community asking for help or explanation on how to complete the voting process. The support I received from ElectionBuddy was exceptional. This was my...
This was my first time using an online election process, and my technology skills are not strong. I had to ask the support staff a few questions to clarify how to do the setup. They answered questions with patience and also referred me to their online instructional videos. If I had followed the instructions carefully and watched some of the setup videos ahead of time, the process would have been simpler. I fault myself more than ElectionBuddy for not understanding some small items.
Hi Michael, Thank you for your positive review! We're delighted to hear that ElectionBuddy made your HOA board election smooth and user-friendly. We appreciate your feedback on our prompt and supportive customer service. We understand that navigating a new online election process can be challenging, especially for those with limited technology skills. Your feedback is valuable, and we're glad to have assisted you in overcoming any challenges you faced. Thank you again for the review, we look forward to your next vote with ElectionBuddy!
Annette S.
Civic & Social Organization, 51-200 employees
Used weekly for less than 6 months
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We are using the system for HOA voting (of officers and changes to bylaws). The system allows to authenticate our voters (so nobody can vote 2 times) and set up the vote details. Customer service is excellent. We used the trial version many times to figure things out and test - every time I had questions the support team was very quick to respond.
My only con - one aspect that we require is the ability to do both online/electronic ballots along with paper ballots. Because of that we have to use the most expensive plan ($299 a vote) - would be nice if the paper ballots were in the lower priced option.
Thank you for taking the time to submit a review, Annette! I'm pleased to see that we're a good fit for you and your organization. ElectionBuddy does offer the ability to print an individual ballot for a voter at any time while the vote is Ready or Running, and this is included as part of all pricing plans! We'll keep your feedback in consideration. Thank you!
Phillip P.
Primary/Secondary Education, 201-500 employees
Used weekly for 6-12 months
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Overall, it was very enjoyable. I spent a few weeks creating mock ballots to get the feel of the process, so when the actual election took place, I felt I was about 98% ready.
Election Buddy was easily customizable once I learned some of the intricacies of the product. The integration fit very well with our organization, and the pricing was very affordable, once I figured out which features changed the pricing.
The pricing of additional features could be shown up front before scheduling the election for deployment. I had to go back and remove certain branding and other options because they were not visible as upsells before I attempted to pay for the election. I admit that I could have done this earlier, but we had balloting changes down to the wire, and I still had to cancel and resubmit an election at an additional cost because of a change with less than 5 minutes before the start of the election.
Hi Phillip, Thank you so much for taking the time to leave a detailed review of ElectionBuddy, it is greatly appreciated. Happy to hear that the former Election Chairperson recommended ElectionBuddy and that after your research and application use you that you had a positive experience! Thank you as well for the feedback on the pricing structure outline, We take all feedback to heart, so we will be certain to pass this along to the Product Team as well! Thank you again, and we look forward to your next vote with ElectionBuddy!
Marianne S.
Nonprofit Organization Management, 1-10 employees
Used daily for less than 6 months
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We are a homeowners association that has long struggled to make a quorum. Electronic voting has changed that. We did 80% this year. Not any electronic voting platform will win voters. ElectionBuddy brought an easy-to-use platform for the admin and the voter at a reasonable price. They also provided superior customer service as the icing on the cake.
This software is easy to set up, monitor, edit (when necessary), download, print, and archive results. ElectionBuddy is competitively priced, but the biggest pluses are the ease of use and superior customer service. I often had a question, and the service rep was on the chat with no wait time, quickly understood my questions, and gave clear, concise answers that allowed me to address what I needed...
I am struggling to find a con. I do not think I have one.
Hi Marianne, Thank you for taking the time to leave ElectionBuddy a review! We are thrilled to hear you found the entire process easy for setup and vote management. The support team aims to be both quick and efficient in getting you any help required, so we are happy that was your experience and has set us apart from other voting platforms! Extremely happy to hear that your HOA was able to achieve 80%! We are looking forward to your next vote with us. Thank you again for leaving a review!
Elizabeth H.
Hospital & Health Care, 51-200 employees
Used monthly for 1-2 years
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The State Office and our affiliates/chapters have used them many times. The product is much more affordable as compared to a mailed ballot and members are able to vote faster and see in real time their voting confirmation. Voter turnout is at an all time high for us. Price goes up a little if they manage the election; it is very easy to manage your own, but you need to resource of someone watching over the election.
After system is set up by Election Buddy, with a quick 10 -15 minute tutorial, you are ready to go. We have managed several of our own elections and really only move to Election Buddy management during holidays when our office staff are off.
I'm really thinking about this... There isn't much that I don't like. If Election Buddy is managing the election, we can't see data in real time (% of those that have voted. You won't see the results until the after the election closes. If you are pushing for voter turnout, they can assist by sending a excel list via email. This was helpful).
Hi Elizabeth, Thank you for the 5-star review, and we are thrilled to hear that your experiences with ElectionBuddy have been positive! We pride ourselves on being feature-rich while remaining cost-effective. It's also very exciting to hear that voter turnout is at an all-time high. Thank you again, and we look forward to your next vote with us!
Dave C.
Think Tanks, 201-500 employees
Used daily for less than 6 months
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It was an amazing experience. EB had my back the entire time, the software was easy to learn and use but it was also quite robust.
This was my and my teams first foray into running an online election. We were incredibly naive and so many topics and best practices in running an election. EB provided great chat support, amazing education to bring me up to the speed necessary, and suggestions that proved spot on. The software was incredibly intuitive. Fantastic product and twice the price!
I can't really think of anything that was problematic or an issue. Perhaps allowing more than one picture in bios but really it wasn't an issue.
Hi Dave, We appreciate the kind words about the product and support! It's great to hear utilizing ElectionBuddy helped with your team's first online election and that you were able to get answers and direction from our support team – they are always happy to help! Thank you for the suggestion on the Candidate Profile images. The product team looks at all feature requests we get and spends a lot of time researching and working on new features, and I'll let the team know that you really like this to happen! We look forward to your next vote with ElectionBuddy.
Leila M.
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
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Election Buddy has been an economical, quality platform to utilize for our organization's annual election. The tech supports have been prompt and dedicated in their follow up, which is truly appreciated.
We were very pleased with the ease of creating a ballot. We appreciated the dedicated support received from the tech support team when we hit a minor technical glitch toward the end of the election, which was easily resolved.
No real cons! One very minor thing was the inability to set the ending time for the election ( we wanted to end at 11:59pm on the final day, but had to choose 11:45pm, as the choices were in 15 min increments)
Hi Leila, We appreciate you taking the time to leave a review! It's great to hear you found the ballot creation process to be easy to use and simple to set up as that is what ElectionBuddy aims for! Happy that the support team was able to assist, and they were prompt and dedicated! We did want to share a helpful article that may assist with the end-time situation you had experienced. It contains some information on how to accommodate that and can be found in our Help Center at support.electionbuddy.com. "Setup - Vote Start Date/Time and End Date/Time" Thanks again!
Neil S.
Education Management, 1-10 employees
Used weekly for less than 6 months
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Mostly good other than the mentioned issues with adding voters.
Great product, affordable, and was a great experience for the end user
Tricky to set up. The automatic chatbot that is designed to help, isn't helpful but is in the way. There is a "gotcha" moment as it isn't clear you need to add "extra" voters. I had to add them late and it cost 1/2 as much as the initial cost. Not sure why this is the case - felt like a cheap "gotcha" same on that one. Other than that it is a good product.
Hi Neil, Thank you for sharing your feedback with us. We're delighted to hear that you found our product to be easy to use at a cost-effective price point! We appreciate your insight in regards to our chatbot and will certainly take it into consideration for future improvements. We have the option to add extra voters as due to a number of reasons such as registration errors or late registration we understand you may need to add new voters while a vote is running. It's wonderful to know that overall, you found ElectionBuddy to be beneficial, and thank you again for your review!
Nathan C.
Education Management, 51-200 employees
Used monthly for 1-2 years
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we wont be back for some time to run our AGM or monthly meetings with this platform. Maybe return to utilize voting function for elections
its not expensive it is wide in its offerings
Its not dynamic as other platforms its hard to set up and it wasn't very easy to use
Hi Nathan, Thank you for taking the time to leave a review! We appreciate your feedback regarding the setup for your meeting. We understand there can sometimes be a learning curve, so to assist, ElectionBuddy offers unlimited free test votes that allow our self-service customers to try all the features. That way, they can experience the MeetingVote platform and setup firsthand. We have supported...
Dwain T.
Higher Education, 201-500 employees
Used monthly for 1-2 years
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Adjunct faculty at a community college don't enjoy the convenience of a single workplace staffed during limited hours. ElectionBuddy has multiplied the number of our members who can and will take part in our elections of officers, representatives at conventions, contract ratifications, etc. The entire process was simple to establish and certainly economical for our needs. We've used it several times and their help resources were terrific even though we needed them only twice.
Any "issues" actually resulted from our not being careful following directions.
Hi Dwain, Thanks for taking the time to leave a review! It's fantastic to hear using ElectionBuddy increases the number of members that can take part in your elections and glad that our pricing was economical for the organization. We are continually updating our help resources to ensure we are providing the information necessary to support in both setting up and managing your elections Thank you again!
Una D.
Financial Services, 11-50 employees
Used monthly for 1-2 years
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I like using this product. The price is very competitive and the whole experience is user friendly and flexible. The reporting in particular is very informative and useful
User experience is perfect and customer service was second to none
The auto emails to voters went mostly to their spam folders. I had to send a separate email to the whole group advising to search spam
Hi Una, Thank you for the review! We are thrilled to hear that you had such a fantastic experience and that the support team was able to help when needed. Due to the many email service providers out there, emails can at times get captured by the spam filters, but we are glad to hear you were able to account for this and help your voters! It's great that you found ElectionBuddy to be very competitive. Thanks again
Jon F.
Political Organization, self-employed
Used monthly for less than 6 months
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Very positive and very cost effective.
Ease of conducting elections, and ease of sending reminders and monitoring who has voted or had trouble receiving the e-mail ballots
Setting up endorsement ballot was a little tedious
Hi Jon, Thank you for taking the time to leave a review! We pride ourselves on having a simple-to-set-up, easy-to-use voting platform, and are happy to hear that was your experience with the election. It can sometimes be a bit of a learning curve to get the proper ballot setup so ElectionBuddy offers unlimited free test votes to assist in finding the configurations that meet an organization's requirements. Thank you again!
Donna S.
Nonprofit Organization Management, 1-10 employees
Used monthly for 2+ years
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I have always had great customer service and this system is very easy to use.
The ease of using this software was very important. It was very easy to set up and use. Also the price was great.
I can't say that there is anything I dislike about this software.
Hi Donna, Thank you for your review! We're happy to hear ElectionBuddy was able to fulfill the importance of being easy to use and simple to set up. We aim to ensure our pricing and feature can meet the needs of many organizations, so we're glad that our pricing works for you Thank you again!
George M.
Nonprofit Organization Management, 51-200 employees
Used monthly for less than 6 months
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Overall it was great. I just wish I could edit the notification more without going up so much in cost
How easy it was to create the ballot. The quickness in response to my question by the staff on chat.
The notification could not be edited completely unless we paid $300
Hi George, Thank you so much for leaving a review, we appreciate the time you took to complete it. Glad the Success Team was quick in the chat and able to get all your questions answered as you set up the vote. We aim to be timely and efficient with help! While there is functionality to append additional information to a notice in all out-pricing tiers, if looking to use Advanced Notice Customization to fully edit the notices, it would be falling into the Premium Tier ($99), yes. If you ever wish to discuss some options to help accommodate your needs while keeping costs down, please reach out to Success and we can take a look! Thank you again for the review, and we look forward to your next vote with ElectionBuddy.
Mindy D.
Hospitality, 201-500 employees
Used monthly for less than 6 months
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It was a little more expensive than i thought it would be. It was advertised as $29 and I really was unable to know the price until I set up the vote. By then it was too late to change my mind. There are so many functions available that it can be overwhelming. overall a very good product and the FAQ's very helpful.
It was safe, secure and anonymous. Perfect for someone doing online voting only.
It was a little more challenging doing both online and in person voting.
Hi Mindy, Thank you so much for leaving a review. It's great to hear that you found the security and anonymity features a perfect fit for your online voting needs! Yes, when voting on-site there are a few more features such as a Paper Ballot that need to be enabled to help facilitate the onsite aspect of the process, but we hope you found these features helpful as well! Sorry to hear the final cost was a bit more than you had anticipated, as pricing is dependent both on your voter list size, as well as the features utilized during the setup. Thank you again for the review, and we look forward to your next vote with ElectionBuddy!
Greg D.
Nonprofit Organization Management, self-employed
Used monthly for less than 6 months
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Would use it again if the need arises and felt comfortable with the security and the anonymity it provided. Overall experience was outstanding.
It was for the most part easy to use. When you ran into a problem the help desk was amazing and fast to respond. Ours was a very small vote (15) electors but we needed to have security and anonymity, and election buddy provided that for a very reasonable cost.
Some of the instructions were not a clear as others and provided challenges when setting up the election. However, support was wonderful and quickly resolved any issues.
Hi Greg, Thank you for sharing your experience with ElectionBuddy. We're delighted to hear that our platform met your needs for your election, providing both security and anonymity at a reasonable cost! We understand that navigating a new online election process can be challenging, but we're glad to hear our customer service was prompt and supportive. We look forward to your next election! Thank you again.
John B.
Facilities Services, 201-500 employees
Used monthly for 1-2 years
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We chose Election Buddy because we were looking to find an online platform that voters from all over North America could vote from. It was very affordable and easy to set-up and deploy. EB is simple enough for any user to vote on and very versatile for voters
We had to find a few solves for proxy voting as per our bylaws but EB was helpful in finding solutions.
Hi John, Thank you for the positive review! We are thrilled to hear that you found ElectionBuddy both easy to set up and affordable to conduct your vote across North America. I am also glad the team was helpful in finding solutions. Thank you again!
Traci D.
Recreational Facilities and Services, 201-500 employees
Used monthly for less than 6 months
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Great experience and we held our election with confidence.
Election Buddy is very user friendly and easy to set up. When I had questions, their help feature was very useful.
The cost was a bit of a surprise at the end. I wish when setting up your election features, extra costs would be revealed at that time instead of at the end.
Hi Traci, Thank you for taking the time to share your voting experience with us. I'm glad to see that you found our interface to be user-friendly and that you were helped promptly when you needed it. We keep the final cost of your vote at the end of your build because it's determined by the number of eligible voters in your vote and the features enabled during setup. This gives you the flexibility to go back and make changes to your vote before paying in case you need to! Thank you for putting your confidence in us!
Susanna Z.
Nonprofit Organization Management, 1-10 employees
Used monthly for less than 6 months
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Pricing information could be a bit more detailed on the web site but overall i am VERY satisfied and so are our voters!
Simple set up and fast results and econimical for any size vote.
It takes a little time to learn how to set up but the free sample votes helped to get it done.
Thanks for taking the time to write a review, Susanna! I'm glad to see that we were the right fit for you and your organization! If you have any questions regarding pricing or if you could let us know the types of detail you'd like to see that would help greatly!