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MangoApps vs Helpjuice Comparison

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Overview

Category Leaders

MangoApps is a unified employee experience platform that serves as a bridge between your desk and deskless workers. We combine...

Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

120

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

137

5

4

3

2

1

71

50

14

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.7

90

5

4

3

2

1

69

19

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The improvement you get in communication between employees is great and results in far better proficiencies across your whole business.
Best to remember that no commercially available product is going to be perfect for everyone, so taking this into consideration they have done a great job in developing the product.
Great support and they reach out quickly with answers or help resolve any issues in a timely manner.

Pros

So far so good, love our new help center and love the future I see using HelpJuice here at Pura.
As the manager of a customer service team, I appreciate HelpJuice's customer service so much. They are outstanding and answer any and all questions immediately.
It's features are very well crafted and they truly fulfill the promise to decrease the need for more support staff. Our customers love the intelligent search feature.

Cons

Many international debit/credit cards don't work on the payment platform, and to make matters worse the company shuts off access to your account as soon as a payment fails.
The page refresh lags a bit. So sometimes when I'm working I find that things seem a bit sluggish.
The biggest negative aspect of this software is that you cannot conduct meetings with more than one person.

Cons

Image storage is problematic - there is no folder system for images, so they quickly get lost in an endless feed.
No more document all over the network hard to find to share knowledge.
Well, sometimes had local problems with connecting, but i don't know what was the reason.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features167
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agile Methodologies
  • Alerts/Notifications
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Audit Management
  • Audit Trail
  • Authentication
  • Benchmarking
  • Blended Learning
  • Blogs
  • Brainstorming
  • Built-in Course Authoring
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Certification & Licensing
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Corporate/Business
  • Cost-to-Completion Tracking
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Decision Support
  • Digital Asset Management
  • Discussions / Forums
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Reward Programs
  • Encryption
  • Event Management
  • Feedback Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • Filtering
  • For Nonprofits
  • Full Text Search
  • Gamification
  • Goal Management
  • Group Management
  • HIPAA Compliant
  • Idea Management
  • Information Governance
  • Innovation Management
  • Issue Management
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Live Chat
  • Media Library
  • Meeting Management
  • Membership Management
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Learning
  • Multi-Language
  • Multi-User Collaboration
  • Negative Feedback Management
  • Newsletter Management
  • Offline Access
  • Percent-Complete Tracking
  • Performance Management
  • Policy Management
  • Portfolio Management
  • Prioritization
  • Private Network
  • Progress Tracking
  • Project Management
  • Project Planning/Scheduling
  • Project Templates
  • Pulse Surveys
  • Question Library
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Updates
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Risk Management
  • SCORM Compliance
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Social Learning
  • Social Media Integration
  • Social Promotion
  • Softphone
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Talent Management
  • Task Management
  • Testing/QA Management
  • Tests/Assessments
  • Text Editing
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Zone Tracking
  • To-Do List
  • Traditional Methodologies
  • Transcripts/Chat History
  • Two-Factor Authentication
  • Unified Directory
  • User Management
  • User Profiles
  • Version Control
  • Video Chat
  • Video Conferencing
  • Volunteer Management
  • Widgets
  • Wiki
  • Workflow Management
  • eCommerce Management
  • eLearning Companies
  • Total features41
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agile Methodologies
  • Alerts/Notifications
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Audit Management
  • Audit Trail
  • Authentication
  • Benchmarking
  • Blended Learning
  • Blogs
  • Brainstorming
  • Built-in Course Authoring
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Certification & Licensing
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Content Management
  • Corporate/Business
  • Cost-to-Completion Tracking
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Decision Support
  • Digital Asset Management
  • Discussions / Forums
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Reward Programs
  • Encryption
  • Event Management
  • Feedback Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • Filtering
  • For Nonprofits
  • Full Text Search
  • Gamification
  • Goal Management
  • Group Management
  • HIPAA Compliant
  • Idea Management
  • Information Governance
  • Innovation Management
  • Issue Management
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Live Chat
  • Media Library
  • Meeting Management
  • Membership Management
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Learning
  • Multi-Language
  • Multi-User Collaboration
  • Negative Feedback Management
  • Newsletter Management
  • Offline Access
  • Percent-Complete Tracking
  • Performance Management
  • Policy Management
  • Portfolio Management
  • Prioritization
  • Private Network
  • Progress Tracking
  • Project Management
  • Project Planning/Scheduling
  • Project Templates
  • Pulse Surveys
  • Question Library
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Updates
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Risk Management
  • SCORM Compliance
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Social Learning
  • Social Media Integration
  • Social Promotion
  • Softphone
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Talent Management
  • Task Management
  • Testing/QA Management
  • Tests/Assessments
  • Text Editing
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Zone Tracking
  • To-Do List
  • Traditional Methodologies
  • Transcripts/Chat History
  • Two-Factor Authentication
  • Unified Directory
  • User Management
  • User Profiles
  • Version Control
  • Video Chat
  • Video Conferencing
  • Volunteer Management
  • Widgets
  • Wiki
  • Workflow Management
  • eCommerce Management
  • eLearning Companies

Integrations

  • Total integrations38
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk
  • Total integrations16
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Zendesk