Public & private wiki functionality + permissions in eXo

eXo Platform

Digital Workplace Software

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Public & private wiki functionality + permissions in eXo

Video Transcript

Speakers in this video: Jimmy (GetApp) and Patrice (eXo Platform)

Jimmy: In this video, you’ll learn how to use the Public and Private Wiki Spaces in eXo.

Jimmy: Okay. Can we jump back to the demo? I’d like to know little bit about the Wiki, the document sharing.

Patrice: Okay, let me show the Wiki.

Jimmy: Yeah.

Patrice: So in eXo, there is a main wiki component. It’s a wiki application. It’s displaying a page tree on the left-hand side here. And you can manipulate the content very easy and create new pages and make a tree very easily. So the purpose of a wiki is really to focus more on content than on presentation. If you want to do fancy thing, you would probably go with the Web Content component that we’ll probably demonstrate later. But here, you focus on the content. So of course, you click on the Edit button. And here, I see that I have a broken image so I’m probably going to fix it right now. So it’s going to give you a demonstration of this feature. And let’s say I want to make it to be pretty and I want to make...put a picture, very simple. Okay.

Jimmy: Great.

Patrice: It was a broken image. Okay, it’s better. So really this way, you focus. It’s very easy in the Wiki to share the URL of a page because not only you will want to make it easy to create content but also to share it and share, make it public in one click or you can work on more advanced permissions, who can view, who can edit. You can decide. You can make it available, accessible to a single user or a group. And you can go into very advanced permissions.

Jimmy: What are the examples that you have seen companies using this Wiki? Like what have they used this Wiki for?

Patrice: Companies use this Wiki very often for doing a knowledge base. It’s very often used by technical teams for doing knowledge base. But I have seen this also used for meeting notes. It’s a very popular use case. We store meeting notes because it’s easy to take notes on a wiki and you store them. And we have an example in there. But it’s also being used in a specific area. I’ve seen an interesting thing. It was used to the scripts for people working in a call center. They have scripts to follow on the phone when teaching someone. And there were the sample of the scripts were done in the Wiki.

Jimmy: Absolutely. Why not? That’s a good idea.

Patrice: Yes. So that’s the Wiki. Another aspect of the Wiki is that as I’ve said, it’s made...it’s designed to be used globally like this one and make it easy to move page around because used for creating content in one way. And a few weeks after, you find that it is more connected to another existing topic so you want to move it somewhere else. And we have different wikis and basically one wiki per space. So if I want to move this page probably because it belongs now more to the Social Intranet Project, I am just going to click and move this way. And I’m done.

Jimmy: Okay. So I can get this clear, what I’m seeing right now below the Company Section, that wiki is like a public available to everyone connected.

Patrice: Exactly. Every employee of the company has access to this main wiki. That’s the company, the Intranet Wiki. And there is a small wiki for each space.

Jimmy: Okay.

Patrice: So if I go back, I’m still in the Global Wiki, but I’m actually looking at the small Social Intranet Project Wiki. But if I want to navigate on the Global Wiki, we go there and I’m back to where I was at the beginning.

Jimmy: Okay.

Patrice: There is another way for me to navigate. If I’m working in the context of the Social Intranet – because today is my Social Intranet Day, so I’m not going to go back to this homepage – I’m just going to work on the Wiki inside the space. And here is the new page that I have just moved, Intranet Team Organization. You see it? So it’s just a matter of displaying the information.

There are different wikis in eXo, a global one, then one for each space. Then there is also a personal wiki. You can see it as a blank note. You make your personal notes. And only you have access to these wiki pages. And of course, can share them afterwards.

Jimmy: Visit getapp.com to discover, compare, and choose the right apps for your business.