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OneDesk vs PineStem Comparison

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Overview

OneDesk combines helpdesk and project management software into a single collaborative application. With OneDesk, your team...

PineStem is a project management software which supports artificial intelligence alongside task management, data visualization,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$30/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$12.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

(2)

5

4

3

2

1

0

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features12
  • API
  • Access Control
  • Activity Dashboard
  • Assessment Management
  • Assignment Management
  • Attendance Tracking
  • Automatic Notifications
  • Budget Control
  • Bug Tracking
  • Chat
  • Client Portal
  • Collaboration Tools
  • Commenting
  • Custom Forms
  • Data Visualization
  • Drag & Drop Interface
  • Estimating
  • Help Desk Management
  • Instant Messaging
  • Knowledge Base Management
  • Monitoring
  • Permission Management
  • Prioritizing
  • Project Management
  • Projections
  • Quality Assurance
  • Receiving
  • Role-Based Permissions
  • Self Service Portal
  • Support Ticket Management
  • Task Management
  • Task Tracking
  • Total features21
  • API
  • Access Control
  • Activity Dashboard
  • Assessment Management
  • Assignment Management
  • Attendance Tracking
  • Automatic Notifications
  • Budget Control
  • Bug Tracking
  • Chat
  • Client Portal
  • Collaboration Tools
  • Commenting
  • Custom Forms
  • Data Visualization
  • Drag & Drop Interface
  • Estimating
  • Help Desk Management
  • Instant Messaging
  • Knowledge Base Management
  • Monitoring
  • Permission Management
  • Prioritizing
  • Project Management
  • Projections
  • Quality Assurance
  • Receiving
  • Role-Based Permissions
  • Self Service Portal
  • Support Ticket Management
  • Task Management
  • Task Tracking

Integrations

  • Total integrations12
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

OneDesk vs. PineStem

See how OneDesk and PineStem stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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