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Firmex Virtual Data Room Logo

Firmex Virtual Data Room

Securely store and share highly confidential documents

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Firmex Virtual Data Room Features

Features Summary

Functionality

4.5

/5

99

Total features

27

5 categories

Firmex Virtual Data Room features

Access Controls/Permissions
Audit Trail
Authentication
Bulk Uploading
Collaboration Tools
Compliance Management
Customizable Branding
Data Security

Common features of Document Management software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Management

Price starts from

ic-pricetag

No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

99

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

27

Unique features

  • Compliance Management

  • Secure File Viewer

  • Customizable Branding

  • Watermarking

Functionality

4.6

/5

24.3K

Price starts from

1.99

Per month

learn more

Total Features

29

Features in Common

8

Unique features

  • Real Time Editing

  • File Transfer

  • Content Publishing Options

  • Version Control

Functionality

4.5

/5

26K

Price starts from

Free

learn more

Total Features

19

Features in Common

2

Unique features

  • Customizable Templates

  • Chat/Messaging

  • Team Chat

  • Search/Filter

Common Firmex Virtual Data Room comparisons

Firmex Virtual Data Room logo
CapLinked logo
Firmex Virtual Data RoomvsCapLinked
Firmex Virtual Data Room logo
FirmRoom logo
Firmex Virtual Data RoomvsFirmRoom
Firmex Virtual Data Room logo
Onehub logo
Firmex Virtual Data RoomvsOnehub
Firmex Virtual Data Room logo
Citrix ShareFile logo
Firmex Virtual Data RoomvsCitrix ShareFile

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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To be or not to be organized!

Reviewed 3 years ago

Excellent. Easily adapted to our current work environment.

Pros

Ease of use. Simple integration with our current work flow management. Rapid customer response.

Cons

Sometimes difficult to find answers to questions regarding the tool.

Vendor response

Hi, Thank you for your review. We're so pleased our platform integrates with your current work flow smoothly and you've had the chance to speak with our fantastic Support Team! If you have any questions about Firmex features or functionality, we have our Firmex Knowledge Base available online. It has tons of helpful articles, FAQs and how-to videos. https://support.firmex.com/hc/en-us I...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Firmex Virtual Data Room

Reviewed 3 years ago

For the Real Estate and Investment banking, the sharing of confidential documents within the company and taking on projects being in a group has been made easier. The legal documents and the finances which cannot be exposed can be accessed and updated from anywhere with Login access, for example on my iPhone. Tracking old files is much easier, as we go through sharing hundereds of files everyday with corrections pointed and re-corrected.

Pros

The custom sharing platform which is secured and the visibility control for employees. The best part of software is the document validity & password we can set and the people we can choose from list that can access or view the documents. Also the same document cannot be shared by E-mail or any other non Data-room platform and if done. We can control the share and track of the confidential documents.

Cons

The drawback of this software is that we cannot assign different permission or access levels to people in same group. Also, the time stamp cannot be changes to local time, it's always EST available.

Vendor response

Hello! Thank you for using Firmex. We pride ourselves on our customer service and you having the best experience. In the future, we would be happy to show you how to set user-based permissions in the data room. It's a function we have to set from our end, as group-based permission is the preference of a majority of our users, it's our default. In terms of time zones, increased functionality is on our road map. As it stands now all of our reports can be run at any time zone, be it est, your time zone, or anyone you choose. Happy to jump on a quick call at your convenience. Thanks you, Jason @ Client Success

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firmex VDR

Reviewed 3 months ago

I am happy when others present their due diligence files to us in Firmex, as I am 100% comfortable with it/

Pros

i have used Firmex multiple times in my career as a CFO and as the Administrator of the VDR. I have mostly used in in an M&A due diligence VDR model. I find the software to be intuitive and easy to use. I have had very few users come back to me and not understand how they can gain access tot he files they need, so it is first time user intuitive as well.

Cons

On con is to ensure you set up the file structure correctly in the first instance, as it will impact the flexibility you need to create multiple group access restrictions.

Vendor response

Thanks for the feedback on how intuitive and easy to use the platform is based on your experience. We do have the ability to drag and drop folder and documents to reorganize them if they are in the incorrect order. Our support team is 24/7 and always available for any questions you may have, I always encourage our clients to speak with our support team for any assistance needed. Feel free to reach out to me with any questions james.lehuquet@firmex.com. - James Le Huquet, Director of Sales

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Firmex is A Great Toos for Process Datarooms

Reviewed 18 days ago

Firmwx has been a great tool for sharing data for our transaction

Pros

There are lots of different ways to achieve easy upload of materials quickly

Cons

Reviewing permissions granted to specific users is not that easy

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Virtual Data Room for investors

Reviewed 23 days ago

Excellent as a data room

Pros

We were very impressed with the help we received on establishing our data room. We use this for all document sharing with directors and investors as well as a data room for potential investors. It is easy to use, upload documents, re sort the data etc. as well as set up user groups with defined permissions. I would not hesitate recommend or to use Firmex again

Cons

Nothing, It is good software and i have no negative comments

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Definitely worth the money

Reviewed a month ago

Overall experience was great, excellent customer service

Pros

drag & drop, ease of use, customer service

Cons

Q&A permissions could be improved, small errors when making the upload.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Summit Group review

Reviewed a month ago
Pros

The ease of use by members of the project and the tracking of who has seen what document and when.

Cons

I have no complaints about the software and it is upgraded and modernized on a regular basis.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent Choice for a VDR

Reviewed 6 years ago

Our firm has used Firmex VDRs for dozens of investment banking transactions and are very pleased with the product they put out as well as the support and service we receive.

Pros

The functionality is perfect for running a VDR to share documents and files with many parties while controlling the document flow and accessibility of any party on any document. The product is very competitively priced compared to a lot of the service providers out there. Customer service is very prompt and happy to walk you through any issue, small or large. Firmex is also continually improving its services.

Cons

Security functionality is limited once the files have been downloaded by another party (if you allow them to download). Once a party bulk downloads you lose the ability to track their access and usage of documents and delete the document if you would like to remove their access from the information completely.

Vendor response

Hi Matt, Thanks so much for taking the time to reflect on your Firmex experience. We very much understand the benefits of being able to track how your users are interacting with files once they've been downloaded. We do offer a selection of Seclore-supported document protection options that can be applied to help monitor the document activity of your users even after the documents have been downloaded from the platform. The Lock to Computer, Expire Access and No Print document protections will give you the insight you're looking for! I encourage you to reach out to your Firmex rep or Firmex Support to get more information and explore if these protections are right for your project. Many thanks, Maren Van Zutphen Customer Success Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of Firmex

Reviewed a year ago

It has been great. Never been overbilled. The team provides a heads up if you are reaching storage capacity vs. simply upping your bill. I've never had a client unable to understand how to use or access the data room.

Pros

I love the ease of setting it up. Other products have more features as far as downloading and tracking, but everyone does bulk downloading so it is irrelevant. You get the key features you need: Accessed, % downloaded, ability to revise documents, etc.

Cons

I haven't had any issues with the software. The customer service is the best I've seen. Very amenable if a transaction takes longer or goes on pause (i.e., they are willing to be flexible with pause periods and/or affordable monthly extensions)

Vendor response

Thanks for your review and we are happy to hear you're enjoying Firmex! We're always looking to improve our product, so your feedback is valuable in providing the best product and service to our clients.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, broad functionality software

Reviewed a year ago

Very positive experience. I think Firmex is easy to use and is my go-to data rom.

Pros

Very easy to upload and organize files, very easy to set permissions.

Cons

Possible could make the download function easier to use and more reliable.

Vendor response

Paul, Thank you for taking the time to submit your review. We're happy to hear that you're having a positive experience using Firmex. We are continuously looking to improve our product and appreciate the feedback regarding downloads. The download function within the browser will email a zip file containing all of the requested documents, however if you'd like to download directly to your desktop you can use our desktop tool. If you have any questions or require assistance, please do not hesitate to contact myself or your Customer Success Manager directly. Of course, our 24/7 support team is always available to help. Jason - Director of Client Success https://support.firmex.com/hc/en-us/articles/206358288-Download-the-Document-Exchange-for-Desktop

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firmex - Tradelogiq Review

Reviewed 3 months ago

Honestly this is the best data room I have used to date. I can’t believe intralinks is so big and yet their vdr is horrendous. I’m genuinely shocked by the lack of user friendliness of other data rooms, and the lack of permissioning options elsewhere. Firmex has the best permissioning and security features available.

Pros

Honestly the management of users and permissioning is really easy. Also the interface is intuitive. Intralinks is GARBAGE. I’m currently using intralinks on another deal it is impossible to permission users effectively.

Cons

I think maybe you could have alternative pricing schemes for deals that get delayed or have a regulatory component. This happened to us and our vdr needed to be used for much longer than originally intended. In any case more pricing options could have been useful.

Vendor response

Thanks for the positive feedback, especially in comparison to one of our competitors which you are currently using. As for alternative pricing, we offer a fixed pricing, we try to accommodate our clients based on their needs. I would be happy to discuss with you how this particular example turned out price wise and what we can work on going forward. My contact information is james.lehuquet@firmex.com. Thanks again and I look forward to connecting. - James Le Huquet, Director of Sales

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Austin Porter - Review

Reviewed a year ago
Pros

Easy user interface allows non-familiar teams to upload information. Management teams are able to collaborate with the sell side group to upload information. Much easier to use than Dropbox.

Cons

Item limits per page. (ie. only being able to see 200 files per page when looking at all files

Vendor response

Austin, thanks for the feedback and taking the time to review Firmex. Our users find that the 200 limit is more then enough file names within a page before it becomes difficult to navigate through. We would love to know if you are seeing this available with other providers you use or what the optimal number of items per page would be. James - Director of M&A Coverage

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly

Reviewed 3 months ago
Pros

We use firmex internally for our staff in addition we use Firmex to send documents to our customer. Its user friendly and easy to navigate once you have been granted access.

Cons

cannot delete documents submitted unintentionally.

Vendor response

Thanks for the update and feedback as it sounds like our platform is meeting your needs based on your use case. I would be interested to know what you mean by unintentionally submitted documents. If you have the appropriate user permissions, you can delete documents that were uploaded in error. We also have quick views on the top left, above the folder index that shows what documents have been newly uploaded or unread for you to view to make sure these documents weren't uploaded in error. Please let me know if you want to connect, my email is james.lehuquet@firmex.com. - James Le Huquet, Director of Sales

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good Virtual Data room product

Reviewed a year ago

Good

Pros

Ease of use - it's easy to upload documents and provide access to others.

Cons

Metrics tracking e.g. user logs, downloads etc

Vendor response

Ewen, Thank You for taking the time to write a review. We are pleased to hear you are having a positive experience, especially with our core functions such as uploading and provisioning access to others. We do have a reporting feature that provides user metrics such as time logged, amount of logins, and documents viewed/saved. If you have any questions or require assistance, please do not hesitate to contact myself or your Customer Success Manager directly. Of course, our 24/7 support team is always available to help. Jason - Director of Client Success

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Firmex meets expectations!

Reviewed 3 years ago
Pros

Firmex is easy to use on both an admin and user perspective. The support from Firmex makes it easy to troubleshoot issues. Firmex is by the far the best VDR platform I've used (cost combined with functionality).

Cons

The process of allowing users to view certain documents within the VDR could be improved. For example, not having to setup permissions by group, but by user. Further, understanding when users are downloading information by receiving email notifications.

Vendor response

Hi, Thanks for the review! We hear you loud and clear. The majority of our clients prefer group-based permissions and the advantages that come with it, but we understand that certain projects require user-based permissions. Our Client Services team would be happy to customize your project to allow for user-based permissions. This will allow you to hide documents inside a folder by user, as well as setting up users instead of groups. I'd be happy to hop on a quick call at your convenience. Thanks again for choosing Firmex, Kyle Bardsley Senior Director, Customer Operations & Growth

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and essential service for M&A

Reviewed a year ago

It is an essential service used for mid market m&a. Overall experience has been great, with exceptional customer service and ease of use

Pros

The reports available with the storage are very helpful in maintaining momentum and deal flow.

Cons

Attaching a newer version of a document can be difficult at times due to having to change the file name manually

Vendor response

Huzaifa, thanks for review and your usage of Firmex. You may not be aware but we have version control within Firmex that allows you to upload an updated document, rendering it as a 2nd version of the original document. This also takes place once you have redacted a documents original version, it will show up as a 2nd version within Firmex. Here is a link to our document versions and a member of my support team would be happy to walk you through this feature as well. James - Director of M&A Coverage https://support.firmex.com/hc/en-us/articles/206337768-Document-versions

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent VDR Service.

Reviewed 3 months ago

Very pleasant experience. [SENSITIVE CONTENT] has been lovely to work with, and the software could not have been more perfect.

Pros

Ease of use. I was able to figure it out without a bunch of communication with Firmex. Customer service was impeccable ([SENSITIVE CONTENT] deserves a raise!).

Cons

None that I can think of. The Firmex VDR has worked fantastically well.

Vendor response

We appreciate the positive feedback. We pride ourselves on our offering and our award winning, 24/7 in-house support team. We are happy that you experienced them in action as it is one of our biggest competitive advantages in the VDR market. Again, thanks of the feedback and we look forward to working with you throughout your career. - James Le Huquet, Director of Sales

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firmex works for legal practice

Reviewed 3 years ago

Overall I've found Firmex support to be outstanding. You get answers quickly and they are helpful when dealing with our clients.

Pros

I like that our clients don't need any special training or hand holding to use the software. Once they login it is very simple to upload/download documents and understand without special training. I also really like the different levels of security, as we often have multiple clients with different levels of access all in the same document room.

Cons

I can't think of anything at the moment that I'm dissatisfied with.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Stotz Firmex Review

Reviewed a year ago

For the price, this product is a fantastic value. Easy to use and has most of the features we need without all of the unnecessary functions that some other providers have added to their platforms.

Pros

Easy to use, straightforward, comes with all of the major features we use.

Cons

Could add some additional document restriction features. For example, other data rooms allow you to restrict access down to the individual document and individual user level, which comes in handy. To my knowledge, this is not a Firmex feature.

Vendor response

Hi Michael, thanks for the feedback. This may not be generally known, but we do offer document level permissions. It is something the admin of the data room has to request our support team to turn on because it does impact your folder level permissions. Our support team would advise you to create a separate sub-folder for the individual document and permission the sub-folder accordingly. I am happy to have one of my reps or a support team member walk you through this if you would like. James - Director of M&A Coverage

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firmex Virtual Data Rooms review

Reviewed 4 years ago
Pros

Ease of use, ability to control the permissions on documents, reports showing time of use and activity levels, etc.

Cons

Sometimes difficulty with users not receiving their invitation emails, the inability to assign different permission levels to different members within a group.

Vendor response

Hi Nathan, Thank you for your feedback! We're happy you've enjoyed your experience with us thus-far. The group permission model was designed and put in place to make setting permissions easier and less difficult to manage for our project administrators. Of course, we understand there are certain cases where it would be more convenient to be able to control access at a user level. For that reason, we do have a User-Level Permissions option that can be enabled by a Firmex rep. If you'd like to learn more about this feature or have it enabled, I encourage you to reach out to your rep. Best regards, Maren Van Zutphen Customer Success Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Firmex Dataroom

Reviewed a year ago

Great customer service. The software is easy to use and manage.

Pros

The dataroom is easy to set up and easy to use. As an administrator, it is easy to add users and control their access. The watermark feature is great as there is a timestamp of when documents are downloaded.

Cons

Downloading the entire database is not easy and takes a lot of time.

Vendor response

Thank you so much for the feedback Connie. We wanted our user wizard to be simple and straight forward, so it's great to hear your positive experience. Watermarks are certainly a popular feature with our clients, especially given the fact that a third party plug-in is not required. In terms of downloading an entire database, this really depends on the amount of data within a particular project. Ensure you are downloading directly to your local computer. We will follow up with you directly to see if we can improve this process for you. Jason - Director of Customer Success

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firmex review

Reviewed 3 days ago

Excellent experience, the room can be used for file sharing, central data repository and also to provide access to external parties

Pros

Easy to use and organize. The data room serves its purpose 100%.

Cons

Permission aspects are sometimes difficult to assess/assign. Arrangement of folders sometimes is not that straightforward.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Insolvency asset sales

Reviewed a year ago
Pros

Was easy to use. Able to upload very large amounts of company data, and have that available to a large group of prospective purchasers. Able to restrict access of certain data to certain groups of external users.

Cons

Integration with internal systems was a little cumbersome, but that is a cause of internal IT restrictions.

Vendor response

Thanks for your review and we are happy to hear you're enjoying Firmex! We're always looking to improve our product, so your feedback is valuable in providing the best product and service to our clients. If you would like we can work with you and your team to discuss what limitations or barriers you have to deal with in regards to IT restrictions. We have done this with other clients and find this may help your overall user experience within the PWC network. James - Director of M&A Coverage

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Overall great experience

Reviewed a year ago
Pros

- Ease of use (drag and drop feature) - Simple to add new users - Easy to bulk download

Cons

- Missing some advanced analytics - Search function - No built in microsoft office functionality

Vendor response

Hi Chris, Thank you for your review and use of Firmex. With regards to missing some advanced analytics, we are releasing three new reports based on group permissions. These reports will be released in Q2 and a press release about these new features will be sent out to all of our active users. As for Microsoft office functionality, we would be happy to talk with you more about this need and why you would be looking to have this integration. James - Director of M&A Coverage

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review

Reviewed a year ago

Great experience

Pros

The product is very easy to use. Also has good collaboration features.

Cons

Format is ugly. That said, gets the job done.

Vendor response

Braedon, thank you for taking the time to submit your review. We're happy to hear that you're having a positive experience. Your feedback is appreciated. We take pride in our UX/UI and are interested in understanding what you think is ugly within Firmex compared to other VDR providers you are familiar with. James - Director of M&A Coverage