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Firmex Virtual Data Room
Securely store and share highly confidential documents
Firmex Virtual Data Room Reviews - Page 4
325 reviews
Recommended
Diane T.
Banking, 201-500 employees
Used daily for less than 6 months
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I have been able to navigate the site and figure out how to use the functions with relative ease.
How easy it is to use and to organize my files.
No cons. I haven't had any problems and the support group was helpful.
Thanks for the all around positive feedback, really great to hear and we look forward to continually working with you on your VDR needs.
Sunny P.
Law Practice, 201-500 employees
Used monthly for 2+ years
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I like using Firmex once I figured out how to use. But I shouldn't have to figure out how to use. It should be easy to use.
Once you figure out how to use its easy but I had to take the time out to figure out. Uploading and downloading is very easy, this function is easy to figure out. But we have to make sure the "Upload, all at once" button has to be clicked. Customer service is excellent.
Its easy to use once you used it. But its not easy to figure out how to use. If I want to create a new folder, it should be easy to find and to use it. Its not clear what "Add Directory" is. I had to go to the help section to obtain a clear answer. It looks like a folder once I "ADD Directory". And the folder color is grey and stays grey. To me, grey is not being used or not functioning. Color should be change to a folder color or some other color. I had ppl email me that they had access and no longer have access. I have to send another invite, so there is some disconnect there. And it happened with ppl that used Firmex many times before. Is not clear how to add or delete ppl when you are adding them to the Firmex.
Thanks for the feedback, like any platform using for the first time there is somewhat of a learning curve which is why we have best in industry support. Our team can help you navigate and are available 24/7/365 for any user assistance or troubleshooting. For the additional folders, sub folders and users, the drop down arrow once selected by a user, folder or sub folder will give you all the options needed to make changes.