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Front vs Amobee Comparison

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Overview

Front provides a simple way for teams to manage email inboxes (sales@, support@, etc), chat, social media, SMS messages in...

Amobee is a cloud-based advertising and data management platform (DMP) designed to help businesses unify data across TV,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$9/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

133

49

8

6

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Easy to use, scalable to any size company and has a fantastic phone app. Customer support is good and it was easy to install and set up the software.
Previously, we attempted to use Gmail to accomplish this, but Front does a great job of managing the workflow of sharing one email and collaborating effectively.
M still learning on how to customize it to better fit my needs. We use this app as our internal help centre (we previously used Zendesk) and I'm optimistic on the premise of this app.

Pros

Not enoughreviews yet

Cons

This is just a feature request rather than a complaint, but I can have all the conversations in an email opened by default instead of the collapsed view.
I can't believe that I could even live without Front before. I don't see how I can ever go back to the old way of just sending e-mails and losing the collaboration function that Front provides.
We have a shared inbox and we had trouble to avoid double answers and we had to forward the emails to each other or CC them on our replies so they could get informed of a conversation.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features42
  • @mentions
  • API
  • Absence Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Chat
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Service Analytics
  • Data Import/Export
  • Data Visualization
  • Email Integration
  • Email Templates
  • Email Tracking
  • Forecasting
  • Full Text Search
  • Inbox Management
  • Inventory Management
  • Inventory Optimization
  • Lead Management
  • Mail Merge
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Portfolio Management
  • Real Time Analytics
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
  • SMS Integration
  • Search Functionality
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Tagging
  • Third Party Integration
  • Two-Factor Authentication
  • Video Streaming
  • Total features25
  • @mentions
  • API
  • Absence Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Chat
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Service Analytics
  • Data Import/Export
  • Data Visualization
  • Email Integration
  • Email Templates
  • Email Tracking
  • Forecasting
  • Full Text Search
  • Inbox Management
  • Inventory Management
  • Inventory Optimization
  • Lead Management
  • Mail Merge
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Portfolio Management
  • Real Time Analytics
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
  • SMS Integration
  • Search Functionality
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Tagging
  • Third Party Integration
  • Two-Factor Authentication
  • Video Streaming

Integrations

  • Total integrations81
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations3
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Front vs. Amobee

See how Front and Amobee stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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