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Front vs Brosix Comparison

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Overview

Category Leaders

Front provides a simple way for teams to manage email inboxes (sales@, support@, etc), chat, social media, SMS messages in...

Category Leaders

Brosix is a cloud-based solution designed to help businesses manage and streamline team communication using various secure...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

5

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

139

49

8

6

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.6

5

4

3

2

1

47

17

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

There are so many features that are great for organizing your inbox. The organizational benefits allow you to be more efficient in your daily workflow.
It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.
It's super easy to use and perfect when working in team. It's basically impossible to miss any email with this software and super nice the way it looks like when using it on a daily basis.

Pros

Brosix has been a great asset to our organization by giving us the ability to communicate to teammates who are at multiple locations.
I like how easy and efficient it is to give messages through the office without calling or hunting down my co workers. We can also broadcast messages to certain people which is nice as well.
Great for inter-office communication for help while on the phone with a customer.

Cons

However, the number of times we experienced an outage was frustrating.
When you send a message there is a gap of 5 seconds to cancel it but once it has been sent there is no way to recall it.
I really did not listen to the sales rep, he warn me, literally said: if you ar going to use it only for the scheduling links features it will be an overkill.

Cons

Inability to print directly from the software.
It logs me out randomly sometimes and new message notifications disappear after a while.
Hard to delete group conversations and is not consistent in showing history, deletes some messages without request.
  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features120
  • @mentions
  • API
  • Access Controls/Permissions
  • Account Management
  • Activity Tracking
  • Activity/News Feed
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Application Management
  • Appointment Management
  • Archiving & Retention
  • Assignment Management
  • Audio / Video Conferencing
  • Audio Calls
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Batch Communications
  • Brainstorming
  • Business Process Automation
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Recording
  • Canned Responses
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Dashboard
  • Desktop Notifications
  • Discussions / Forums
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Employee Activity Monitoring
  • Employee Database
  • Employee Directory
  • Event Calendar
  • File Sharing
  • File Transfer
  • Full Text Search
  • Geolocation
  • Image Library
  • Inbox Management
  • Incident Management
  • Interaction Tracking
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Leave Tracking
  • Live Chat
  • Macros/Templated Responses
  • Mail Merge
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Workforce Control
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-User Collaboration
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Notes Management
  • On-Demand Communications
  • Order Management
  • Project Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Editing
  • Real Time Notifications
  • Real-Time Chat
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Shipping Management
  • Signature Management
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Spam Blocker
  • Spell Check
  • Supplier Management
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Chat
  • Team Management
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Transcripts/Chat History
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • Version Control
  • Video Chat
  • Video Conferencing
  • Whiteboard
  • Whitelisting/Blacklisting
  • Workflow Configuration
  • Workflow Management
  • Total features41
  • @mentions
  • API
  • Access Controls/Permissions
  • Account Management
  • Activity Tracking
  • Activity/News Feed
  • Alerts / Escalation
  • Alerts/Notifications
  • Anti Virus
  • Application Management
  • Appointment Management
  • Archiving & Retention
  • Assignment Management
  • Audio / Video Conferencing
  • Audio Calls
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Batch Communications
  • Brainstorming
  • Business Process Automation
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Recording
  • Canned Responses
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Dashboard
  • Desktop Notifications
  • Discussions / Forums
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Employee Activity Monitoring
  • Employee Database
  • Employee Directory
  • Event Calendar
  • File Sharing
  • File Transfer
  • Full Text Search
  • Geolocation
  • Image Library
  • Inbox Management
  • Incident Management
  • Interaction Tracking
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Leave Tracking
  • Live Chat
  • Macros/Templated Responses
  • Mail Merge
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Workforce Control
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-User Collaboration
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Notes Management
  • On-Demand Communications
  • Order Management
  • Project Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Editing
  • Real Time Notifications
  • Real-Time Chat
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Shipping Management
  • Signature Management
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Spam Blocker
  • Spell Check
  • Supplier Management
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Chat
  • Team Management
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Transcripts/Chat History
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • Version Control
  • Video Chat
  • Video Conferencing
  • Whiteboard
  • Whitelisting/Blacklisting
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations81
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations1
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brosix logo

Brosix

Love it!

Reviewed 2 years ago

We have not had any issues as of yet with Brosix. Super easy to use

Pros

Brosix makes it easy to communicate with all of our staff. We have 9 different locations up and down the front range of Colorado. So if we need anyone to know anything we just send a quick message. As before we were having to email or call to relay messages. We all love it!

Cons

There is nothing that we don't like about Brosix

Vendor response

Thank you very much Julie fo your review. The thing for us that is extremely important is customer satisfaction. To hear that Brosix makes your workday better and less stressful means that we do our job the right way. Enjoy your day.

Front vs. Brosix

See how Front and Brosix stack up against each other by comparing features, pricing, ratings, integrations, security & more.