Halo Pricing, Features, Reviews & Comparison of Alternatives

Halo

HIPAA-compliant communication software

3.75/5 (4 reviews)

Halo overview

What is Halo?

Halo is a HIPAA-compliant communication software that helps healthcare organizations collaborate on clinical tasks via instant messaging, VoIP calls and on-call scheduling. Administrators can build custom screens to display information such as a phone directory, provider lists, staff lists, call schedules, newsletters, and surveys.

Halo Gatekeeper allows authorized staff members to automatically screen messages and alerts when intended recipients are unavailable. It enables users to send images, videos, voice memos, notes, and other documents as attachments, providing context to ongoing conversations. It provides a built-in national physician database, which allows doctors to establish communication with local and national healthcare providers. It also lets medical professionals prioritize messages and configure alert sounds for urgent messages.

Halo facilitates integration with several third-party solutions such as Bernoulli, Allscripts, Redox, and Spectralink. The schedule management tool enables users to view, add, or update schedules for individual specialists and teams. It provides a repository of pre-populated messages, which allows users to send quick replies.
www.halocommunications.com

Pricing

Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Halo screenshot: Halo daily schedules Halo - Time is PreciousHalo screenshot: Halo team communicationsHalo screenshot: Halo instant messagingHalo screenshot: Halo inboxHalo screenshot: Halo Clinical Communication Platform

Halo reviews

Value for money
Features
Ease of use
Customer support
  5.0
  3.8
  4.2
  5.0
STEVEN DICKENS

Using Halo for patient information

Used daily for 2+ years
Reviewed 2020-05-06
Review Source: Capterra

I have had an overall very positive experience with Halo. It serves a purpose to communicate with team members securely and confidently and is immediate.

Pros
I like that it is HIPAAA compliant and secure. It can only be used by people within the organization and not outsiders. It also lets you copy and paste messages or conversations into the patient chart.

Cons
I wish that there was a feature to search messages. I also wish that there was a feature to turn the messaging system off when I leave work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Daniel Thompson

Secure Healthcare Communication

Used daily for 6-12 months
Reviewed 2019-07-26
Review Source: Capterra

Pros
It's a simple chat application. It definitely streamlines communication and it's secure. Format is easy to use. It is also easy to search for people within the company system so you have the ability to message the person you need. It's also an app for your phone.

Cons
I have the software on my phone and it has had some bugs. I will get a notification that I have received a new message, but when I select the notification and it opens the app, there will be no updates in my conversation threads. I then have to log onto the service through my desktop which will have the new message available to read. This has been frustrating with time sensitive messages.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Nick Stewart

Functional, but not perfect

Used weekly for 6-12 months
Reviewed 2019-04-15
Review Source: Capterra

All in all, I'm grateful not having to carry an antiquated pager anymore, but I think there is some work still to be done to make Halo the best it can be. It is worth using for the time being, but I hope issues with the app will be resolved soon.

Pros
Great way to communicate between providers in a way that is HIPAA compliant without having to carry a pager. Up-to-date use of technology, in which personal cell phones can be used for relaying medical information. It can also be used within the facility and externally (for calls while at home, on the road, etc.). There are a variety of call/page notification sounds to choose from, so it doesn't have to use the old screeching pager beep.

Cons
The program currently has a lot of issues with freezing on iPhone when navigating between tabs within the app (Android users seem not to have this problem). It also doesn't have the capability to ring aloud when your phone is on vibrate, which could be a critical flaw given how many people leave their personal cell on vibrate (and especially if you're taking call while sleeping).

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Anonymous

A software that meets your needs and skills

Used weekly for 6-12 months
Reviewed 2019-07-21
Review Source: Capterra

Pros
I really enjoy how flexible it is for any level of user.

Cons
Although steep at first the learning does ease off- so things do come together fairly easily.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Halo pricing

Please contact Halo Health directly for pricing details.

Halo features

Activity Dashboard
Chat
Collaboration Tools
Customizable Branding
Search Functionality
Third Party Integration

API (319 other apps)
Access Control (227 other apps)
Activity Tracking (141 other apps)
Automatic Notifications (188 other apps)
Collaborative Workspace (224 other apps)
Commenting (202 other apps)
Document Management (199 other apps)
Document Storage (221 other apps)
Drag & Drop Interface (176 other apps)
File Management (142 other apps)
Permission Management (196 other apps)
Projections (150 other apps)
Reporting & Statistics (140 other apps)
Workflow Management (147 other apps)

Videos and tutorials