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Helpjuice vs Applauz Recognition Comparison

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Overview

Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant...

Applauz is an employee recognition software for small and medium-sized business. With features like peer-to-peer recognition,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$55.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$3.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(68)

5

4

3

2

1

50

17

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

(31)

5

4

3

2

1

20

9

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

It is super easy to use and they provide amazing tools to control the look and feel of a knowledge base article. I like that you can relate articles to one another, you can apply keywords.
We are hoping to use this to help our customers find the information they need and quickly. We are thankful for the great support Helpjuice has been while we work towards this.
Had a few support kerfuffles but in the end, they came through and were great to work with. By far the best bang for your buck.

Pros

Many features and easy to use, our employees love the UI. The support team is amazing they have been very helpful.
They also appreciate their POINTS and LOVE the marketplace, with over 2500 items and 250 brands to choose from. We all enjoy our retail therapy.
Overall the experience has been amazing. Great value for the money spent, and the gifts everyone can earn are awesome.

Cons

No livechat automation, but I understand that is in the works.
There is no back and forth. They understand the issue you describe and they fix it.
There is currently no way to export or download articles as pdf files. This is a feature I believe they may be working on though.

Cons

If I speak for the agency we have a few people that struggle with technology so they’d have comments about it being online.
The market can be difficult to use. The filter tool did not seem to work at the beginning.
It was a little difficult to get people used to using it.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features19
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Automatic Notifications
  • Business Intelligence
  • Client Portal
  • Collaborative Workspace
  • Content Library
  • Content Repository
  • Custom Fields
  • Customizable Branding
  • Data Storage Management
  • Document Storage
  • Employee Management
  • Employee Profile
  • Employee Reward Programs
  • Engagement Analytics
  • Full Text Search
  • Gamification
  • Incentive Programs
  • Knowledge Base Management
  • Online Catalog
  • Personalized Profiles
  • Product Catalog
  • Pulse Surveys
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Rewards Management
  • Search Functionality
  • Self-Learning
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Visual Analytics
  • Total features19
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Automatic Notifications
  • Business Intelligence
  • Client Portal
  • Collaborative Workspace
  • Content Library
  • Content Repository
  • Custom Fields
  • Customizable Branding
  • Data Storage Management
  • Document Storage
  • Employee Management
  • Employee Profile
  • Employee Reward Programs
  • Engagement Analytics
  • Full Text Search
  • Gamification
  • Incentive Programs
  • Knowledge Base Management
  • Online Catalog
  • Personalized Profiles
  • Product Catalog
  • Pulse Surveys
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Rewards Management
  • Search Functionality
  • Self-Learning
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Visual Analytics

Integrations

  • Total integrations6
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations4
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Helpjuice vs. Applauz Recognition

See how Helpjuice and Applauz Recognition stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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