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Helpjuice vs DiliTrust Exec Comparison

Overview

Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant...

DiliTrust Exec is the most user-friendly board portal on the market enabling organizations to enhance the efficiency of their...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$55/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(69)

5

4

3

2

1

51

17

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.8

(5)

5

4

3

2

1

4

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We are hoping to use this to help our customers find the information they need and quickly. We are thankful for the great support Helpjuice has been while we work towards this.
It is super easy to use and they provide amazing tools to control the look and feel of a knowledge base article. I like that you can relate articles to one another, you can apply keywords.
Had a few support kerfuffles but in the end, they came through and were great to work with. By far the best bang for your buck.

Pros

Not enoughreviews yet

Cons

No livechat automation, but I understand that is in the works.
There is no back and forth. They understand the issue you describe and they fix it.
There is currently no way to export or download articles as pdf files. This is a feature I believe they may be working on though.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features19
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Archiving & Retention
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • Business Intelligence
  • Calendar Management
  • Client Portal
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Compliance Management
  • Content Library
  • Content Repository
  • Custom Fields
  • Customizable Branding
  • Data Import/Export
  • Data Storage Management
  • Digital Signature
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Event Calendar
  • Event Scheduling
  • File Management
  • Full Text Search
  • Knowledge Base Management
  • Meeting Management
  • Multi-Country
  • Offline Access
  • Permission Management
  • Project Notes
  • Real Time Updates
  • Receiving
  • Role Management
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self-Learning
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Two-Factor Authentication
  • Visual Analytics
  • Total features42
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Archiving & Retention
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • Business Intelligence
  • Calendar Management
  • Client Portal
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Compliance Management
  • Content Library
  • Content Repository
  • Custom Fields
  • Customizable Branding
  • Data Import/Export
  • Data Storage Management
  • Digital Signature
  • Document Review
  • Document Storage
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Event Calendar
  • Event Scheduling
  • File Management
  • Full Text Search
  • Knowledge Base Management
  • Meeting Management
  • Multi-Country
  • Offline Access
  • Permission Management
  • Project Notes
  • Real Time Updates
  • Receiving
  • Role Management
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self-Learning
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Two-Factor Authentication
  • Visual Analytics

Integrations

  • Total integrations6
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations1
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Helpjuice vs. DiliTrust Exec

See how Helpjuice and DiliTrust Exec stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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