HighQ Features

I and our Firm have used HighQ Collaborate since the fall of 2014 and have found it and the support team behind it to be consistently exceptional. There just isn't any other solution out there that truly measures up for administrators and end-users alike. It is both robust and user friendly. We rarely have to provide end-user training for this solution and have not sacrificed but only gained functionality. Few software solutions measure up to this one.

I promise that I am just a client and am not on the payroll for TR/HighQ. This solution has very few flaws and TR/HighQ support does a fantastic job of listening to their clients and providing regular updates that are based on user community recommendations. They have excellent systems for this which include an online dev community and a solid knowledgebase that can be searched and referenced. ...

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Hi David - Thank you for your positive review of HighQ! It's great to hear that our solution is intuitive for your end-users to reduce the need for training. We will pass along your helpful feedback for a more simplified iSheet "choice list" experience to the product team. We appreciate your continued partnership and for being a valued Thomson Reuters HighQ customer.

I know that the contracts being signed are done properly without attorney oversight. I can spend my time doing actual drafting work vs. more administrative customization work. Made contracting more self-service to the business and will continue to implement this more over time. High version control and easy to update standard language and know the next contract to be signed will include it without version control issues and training the business.

Wish there were more contract management features for organizing and managing existing executed agreements. Had to complete work around through Datasheets.

Hi Rachael, We appreciate you taking the time to write a review for Contract Express! It's fantastic to hear that document automation is freeing up your time for higher value activities and standardizing your document creation process. Thank you for giving the software a try and for being a valued customer! Best Regards.

Super easy to use and feature rich. Good customer support. Versatile, no-code software.

We'd like to see better integration with our legal document management system, more versatility in the dta visualizations.

Hi Marya - Thank you for your great HighQ review! We're pleased to hear that the solution is versatile and easy to use. We will pass along your helpful feedback regarding better legal document management system integration to the product team. We appreciate your continued partnership and for being a valued Thomson Reuters HighQ customer.

Contract Express makes it very easy to automate documents. You can program small, simple documents in a very short amount of time. It's so intuitive that your average power user could learn how to automate a document in 20 minutes, so not every project requires someone with programming experience. However, the software is also capable of scaling up to handle complex, multi-document packages with complex branching logic as well.

This is a minor quibble, but the documentation at the time (back in 2016) was somewhat lacking. While their training and support teams were amazing and responsive, we sometimes just wanted to dive in and read a manual and learn for ourselves, but we had a tough time finding the answers we needed without getting a person on the phone.

Dear Mr. Sawyer, We sincerely appreciate you taking the time to write a favorable review for Contract Express. It's great to know that you've successfully scaled the software to suit your needs and have experienced major efficiency gains as a result. We are thrilled to hear you call it the best document automation out there! Thank you for being a valued Contract Express customer!

Ease of use, setup, flexibility, cost & available features

Need UX improvement and more robust workflow and repository management

Dear Mr. Kumar, Thank you for your positive review of Contract Express. We are happy to hear that it's been a great solution serving the legal community in our organization. Thank you for being a valued customer for Contract Express!