App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Hightail Logo

Hightail

Share Files & Collaborate on Creative Projects with Hightail

see alternatives

(13)

Hightail Reviews - Page 6

Filter reviews by

Overall rating


Company size


Industry


Time used


286 reviews

Recommended

FC
AvatarImg

Frank C.

Law Practice, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Reliable Software for Transmission of Large Files

Reviewed 4 years ago

It has been a good and reliable file transfer system

Pros

The software allows for the transfer of large files and groups of files that are too large to send as e-mail attachments. I have found it very reliable.

Cons

It used to be more functional when it was an add-in to Outlook. That no longer works so you have to go to the website, which works, but is more difficult.

LP
AvatarImg

Lynne P.

Education Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great large file transfer

Reviewed 4 years ago

Quick transfer of large presentations and high res images

Pros

HighTail/OpenText is easy to use and that makes sharing files a quick task. I haven’t used the feature where multiple people,can work on a file yet, but would like to

Cons

That you have to send individual documents/images. There are times when I’d like to send a whole folder and either you can’t or I’m not sure how to do that anymore.

CS
AvatarImg

Charisse S.

Internet, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sharing files never been so easy!

Reviewed 4 years ago

When the files I share to my clients are too big to email, Hightail saves the day.

Pros

1.) It's very simple and easy to use 2.) They give you a link you can share for the space you created. 3.) You can keep adding spaces to segment different files

Cons

I don't like how your account max out on the space and even if you delete files, it still won't let you add more.

RB
AvatarImg

Roby B.

Media Production, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

It works!

Reviewed 4 years ago

It allows me to upload preview video files for client review and then delivery of the final product once approved. Usually these files are less than 1GB; 1920x1080p mp4 HD video in stereo.

Pros

It works as advertised. Good feature set.

Cons

Does not allow the uploading of a FOLDER, i.e. a batch of still photos.

JB
AvatarImg

Jane B.

Education Management, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easier interface for me than Dropbox.

Reviewed 4 years ago

I'm a writer and almost all of most of my business files are small. I mostly use Hightail to share videos, which I don't take often, but it's been absolutely seamless for that.

Pros

Ease of use. Straight forward. Just type in an email address, write a note if you want, and drop in your file.

Cons

No complaints. I'm edging toward retirement so I'm mostly using it socially, and don't need it very often, so per use can get a bit expensive for me.

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hightail for Advertising Agency

Reviewed 3 years ago

Hightail has been one of our preferred programs for sharing large files between teammates, outside agencies, and clients.

Pros

Great service to allow for sharing of large files, that allows you to easily upload into the program as well as track as it goes through.

Cons

When you share a link, you need to pay attention to when it expires, as sometimes it can expire relatively quickly. Additionally, those who receive the files can have difficulty downloading if not set up with the proper plugins on their computer.

MP
AvatarImg

Mark P.

Consumer Goods, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hightail Is An Effective Tool

Reviewed 3 years ago

A client suggested I use Hightail to receive massive files from him. I downloaded it and it worked without fail. I also use Dropbox, but Hightail seems much more focused.

Pros

Enables transfer of massive files between users. Makes remote work easier and once you set it up runs seamlessly.

Cons

I wonder if there are features that I am not using that can be put to good use (I'm primarily using file transfer)

BW
AvatarImg

Barbara W.

Biotechnology, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Secure, easy file transfer

Reviewed 4 years ago

I feel safe sending password protected files and I'm delighted that I have options like verifying the recipient and confirmation of recipients' receipt of files.

Pros

This user-friendly software is reliable and secure and has never failed me - I've been using it for anearly decade and it has never failed me.

Cons

There's nothing I dislike about this software - it performs consistently well!

MP
AvatarImg

Morrie P.

Printing, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A Great Service

Reviewed 4 years ago

Having the our corporate image branded on our FTP service is very nice. It is easy for the client to send files and easy for us to retrieve them.

Pros

The interface for my clients is super easy to use. This is very important for us as some clients do not want to sign up for a ftp service to send files.

Cons

We are very happy with the service and interface. So there are no cons for us.

RC
AvatarImg

Ryan C.

Information Technology and Services, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hightail for sending large files securely

Reviewed 4 years ago
Pros

I have used Hightail over the years. Formerly known as yousendit. Hightail allows you to upload files and send them securely. The features are similar to any service that sends files for you. You can upload 100 MB at a time up to 2 GB for free. Plans start after that for a paid account. The GUI is nice and streamlined and a collaborative are is a nice touch for teamwork.

Cons

There are other options out there that seem to be more integrated, but for sending a file for free it is a nice option.

AvatarImg
AvatarImg

Michael C.

Photography, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hightail makes file transfers easy

Reviewed 4 years ago

Sending files is easy fast and the control I have is great.

Pros

Easily I can send and track files being sent to my clients. I can adjust the time the file is available and get a notification. As to when the files have been downloaded. To me that’s critical.

Cons

I don’t use the project sharing but I should as it adds value.

AR
AvatarImg

Amber R.

Photography, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Loyal customer

Reviewed 4 years ago

To have one place to work from including having clients send me content, is what has kept me loyal the past several years.

Pros

I love that all of the content that I have uploaded throughout the years is still there should I or a client need to access it. The level of reliability is essential in our industry.

Cons

I don't feel it is as user friendly via mobile devises.

NH
AvatarImg

Niven H.

Entertainment, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great for sharing big files

Reviewed 4 years ago

Being a Film and TV editor, it beats all the competition with the ability to host very large quicktimes. I love it.

Pros

I love the Hightail Spaces, it makes sharing a group of files much more user friendly for clients.

Cons

I wish we could choose the thumbnail image for quicktimes. It's a shame it's just automatically chosen for us.

AvatarImg
AvatarImg

Brittany D.

Construction, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Not much to it.

Reviewed 3 years ago

Over all it does its job. Gives me what I need. My plans.

Pros

Not to much to it I get a bid invite from maybe two General Contractors and I click the documents to have them download.

Cons

Not much to it. No good back ground just simply enough to get what you need done. I only receive bid invites through this system.

AvatarImg
AvatarImg

Ben H.

Environmental Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

It becomes a staple to our business

Reviewed 4 years ago
Pros

Ease of a drag and drop to upload files. Remembering email address Retaining data so if I need to forward on a file to another person, I don't need to re-upload. We don't think about using Hightail in our day to day, we just default to it.

Cons

No cons. We need to send files quickly and easily, it does this very well.

AF
AvatarImg

Alicia F.

Hospitality, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Never Used it

Reviewed 4 years ago

I am so disappointed. This software was used by an employee over 6 years ago, and never once received as much as an invoice, check in email, or any email for that matter. They have been charging my company for 6 years on an inactive email account. They should have much better checks and balances.

Pros

We never used it so we can't speak of any pros.

Cons

Lack of communication, we didn't get any statements/ invoices....

BK
AvatarImg

Betska K.

Management Consulting, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hightail Delivers

Reviewed 4 years ago

I like Hightail because it is very simple to use. And it is fast. I rarely encounter challenges with the exception of the iPhone issue.

Pros

What I like the most is the simplicity of the software and that I can use it from my phone.

Cons

Sometimes when I am trying to send videos from my iPhone, Hightail appears to be stuck. Sometimes I need to try 2-3 times.

AvatarImg
AvatarImg

Robin D.

Graphic Design, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Frustrated!

Reviewed 9 years ago

I am so frustrated with Hightail. Their desktop app for the mac is synching the folders on my account but not bringing the files in that belong in the folders. the only way for me to access files that my clients have shared with me is to recreate the folder hierarchy on my desktop and manually download each file.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Robin, So sorry to hear of your frustrations. Our desktop sync app is designed to Sync everything that you have located in your Hightail cloud account including all files and folders. My guess from your description is that you had a lot of files and folders that needed to sync and that first sync can take some time. We will first create the folders within the app and then start to download...

WJ
AvatarImg

William J.

Photography, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hightail: A Can't-Do-Without

Reviewed 4 years ago

I send digital images to my Editors. Each image is about 20MB and a dispatch of images can be as large as 600MB. Email can't do it. Recently I had a rush job. I was in South Dakota, my editor in Wales, and we were on deadline. Images and text were delivered quickly and with ultimate reliability. All other dispatches around the world have been trouble free.

Pros

It is extremely easy to use and fast to prepare a dispatch. It has been totally reliable. It allows me to track dispatches. My customers have never had a problem downloading.

Cons

I love the software. The only issue is internet speed. I send large images; without enough bandwith, images may be slow to upload. That isn't Hightail's fault.

AvatarImg
AvatarImg

Sandy R.

Accounting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product

Reviewed 4 years ago

Sending Large Files

Pros

I have been using the product since YouSendIt and it is great for our clients send us large file. The storage is great but we could not operated with our the ability to send large files.

Cons

I don't have any complaints it works and have never had an issue with receiving or sending files

AvatarImg
AvatarImg

Jim K.

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hightail File Delivery Service

Reviewed 3 years ago

Overall, Hightail has worked very well and I highly recommend it.

Pros

I like the solid reliability of the Hightail service. I also like the option of requesting delivery receipt.

Cons

It is difficult to find weaknesses with this product as it works perfectly for my needs. This is a solid product.

DD
AvatarImg

DONNA D.

Publishing, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thanks!

Reviewed 4 years ago

As noted above, forwarding of high resolution photos from my sources and forwarding those photos to my editor has been extremely valuable for me, saving time, as well as wear and tear on my nerves!

Pros

I am so happy to have this software. I write articles for a technical magazine and need to send high resolution photos with my copy. Without Hightail this would take me forever, as I live in a rural area and the internet (while reliable) is a bit slow. So Thanks!, Hightail Further, I can send a link to my Hightail dropbox to my sources, so they can easily send the photos to me. Works so well :)

Cons

I can't think of anything I don't like. Hightail has always worked very well for me.

TW
AvatarImg

Tana W.

Law Practice, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TOP NOTCH SERVICE

Reviewed 4 years ago

I've been using Hightail for a couple of years now and I have NEVER once had a problem with the service and most importantly I've never had a client have any issues whatsoever. That is VERY important in my field.

Pros

It's easy to use and I can get the job done very very fast.

Cons

There is nothing that I can say on this one. I like everything about it.

GZ
AvatarImg

Greg Z.

Entertainment, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really Enjoy and Use Hightail

Reviewed 4 years ago

From the moment I started using it I quickly got rid of Dropbox and the other services and haven't looked back. It just works and is very reliable.

Pros

The ease of moving files in and out of the hightail cloud.

Cons

I would like more customization. Reoder how my files appear by dragging them.

CG
AvatarImg

Chuck G.

Machinery, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best way to share large files for free!

Reviewed 3 years ago
Pros

I can send large files to people securely with little effort. I don't need to send large often so I use the free version and it fulfills all my needs regarding document management at this time.

Cons

luckily I'm able to get by with the free version because the price structure is a bit too high.