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Hightail

Share Files & Collaborate on Creative Projects with Hightail

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(13)

Hightail Reviews - Page 7

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286 reviews

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MS
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Michael S.

Media Production, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dependable and fast way to deliver files.

Reviewed 4 years ago

I used Hightail to send video files and various digital assets back and forth for clients and between a creative team.

Pros

Fast. Easy to Use. Dependable. Works well for multiple files or one. Option to archive files.

Cons

Nothing. It is a great tool and one of the best ways to share files.

PK
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P.M. K.

Publishing, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Product

Reviewed 4 years ago

Easily share large files quickly and efficiently.

Pros

This is great for transferring large files. It’s a secure way to deliver files and easy for anyone to use.

Cons

There was nothing that I needed that wasn’t delivered by Hightail. Some clients were not familiar with it.

TR
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Tracy R.

Law Practice, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love the service

Reviewed 4 years ago

Easily able to transfer large volume docs to opposing party and clients. I have only once had someone tell me they could not get documents because they needed a code. Not sure why, I did not put a code on it. But other than that everything has been very smooth.

Pros

Product is user-friendly. I have had trouble with other software that would lead to frustration. Not once with Hightail.

Cons

No cons, I don't have any complaints whatsoever.

LG
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Linda G.

Marketing and Advertising, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Use it weekly

Reviewed 4 years ago

makes sending large files a breeze and one of the only services that is not blocked by my largest client

Pros

It is super easy to use and quick. I sent files to my designers and client and everyone can download easiy.

Cons

I miss my desktop app. does this still exist. can I download?

NV
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Nathan V.

Printing, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Filesharing

Reviewed 4 years ago

Hightail has allowed us to receive large files from clients.

Pros

Hightail is a great means of sharing large files with clients. The hasslefree experience really streamlines the proofing process.

Cons

I have no complaints about Hightail. It's a great tool for sharing files that are too big to be sent via email.

RF
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Richard F.

Think Tanks, 10,001+ employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Going downhill

Reviewed 4 years ago
Pros

It delivers my files. Performs as expected.

Cons

No app for my Mac as I originally started with. After the acquisition there was a lapse of service. Mail to customer service went unanswered. Screens are not intuitive and I find it awkward to get done what I originally signed up for - send large files quickly and easily.

RO
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Ruby O.

Graphic Design, 11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Product

Reviewed 4 years ago

We use Hightail to send extremely large files to our printers - files we used to have to send on disc or thumbdrive. This is so much easier and faster.

Pros

Very easy to use, and transports large files effortlessly.

Cons

There is nothing to dislike, everytime we use Hightail, it does exactly what it says on the tin.

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Charles S.

Graphic Design, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Reliable and easy to use

Reviewed 3 years ago

Very positive

Pros

I never had an issue with accessing a file or keeping organized

Cons

I wish that the price were a little lower

DS
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David S.

Online Media, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hightail Review

Reviewed 4 years ago
Pros

I love the easy of which im able to upload my files and share them.

Cons

I wish that in the spaces and file sends (especially the spaces) it told me how big the files were both individually and combined.

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Tanim A.

Internet, 10,001+ employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Probably the best I have used

Reviewed a year ago
Pros

It’s pretty easy to use, have good user interface. It allows to share massive files.

Cons

Nothing much really. They have a data cap which bothers me sometimes, but I can very well understand that's necessary.

DU
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Daniel U.

Information Technology and Services, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My experience has been great. This program has one major goal, and it executes it perfectly.

Reviewed 5 years ago

I'm able to send large size files without issue. I can do it from the web, mobile app, or Outlook without issue.

Pros

It's easy to use. In our fast paced environment, we need tools like this that require little effort to use. I love how there is a mobile app as well as plugins to Outlook.

Cons

No cons were added to this review

JS
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Janelle S.

Design, self-employed

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works Perfectly

Reviewed 4 years ago

I often ship large files and have found Hightail the most convenient and easiest to use software.

Pros

Dependability and ease of use. I have never run into a compatibility issue with clients.

Cons

No cons that I can think of. Keep it inexpensive, please!

JG
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James G.

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Performs well for my company's need!

Reviewed 5 years ago
Pros

My company primarily uses Hightail for its base function - to send large files that cannot be attached via e-mail. For this purpose, it works great. I've never had a client complain about not being able to access or understand how to use the download link. The security settings allow for protection to ensure your link expires after a certain date as well.

Cons

The 'Spaces' feature hasn't taken off at my company so far, as we still opt to use the traditional share link. The ability to collaborate and share via that route doesn't seem as intuitive as the traditional way of sharing large files.

SS
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Steve S.

Accounting, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best way to send files

Reviewed 4 years ago

We send large data files (e.g. QuickBooks backup) to and from clients and to and from my bookkeeper in Pennsylvania (I'm in New York). This is the best method I have ever used to do so.

Pros

Sending larger data files is absolutely seamless.

Cons

There's not really anything to dislike. It's perfect.

HS
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Hannah S.

51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hightail is my go-to for file sharing

Reviewed 6 years ago

Hightail is my go-to when it comes to quick and easy file sharing. Often, I have to send projects that are large in file size and won't send over an email and rarely can I send them over another FTP site. With a few clicks of a button, I'm able to send my files over to fellow employees or clients and they receive them with very little delay.

Pros

No pros were added to this review

Cons

No cons were added to this review

ec
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elinor c.

Arts and Crafts, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hightail Review

Reviewed 4 years ago

overall I am really happy with it, the service is good and always working and my files are always being sent without a problem

Pros

That my files are always being uploaded and sent without any problem

Cons

I pretty much don't have any complaints.

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Mindy I.

Graphic Design, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love the simplicity of it

Reviewed 2 years ago

Very good experience. My first time using this was when a collaborator needed to send me files that were too large, and I found that process very simple, so I started using it from time to time when I need to send a one-off file to someone that is too large to email.

Pros

I love that it is extremely easy for everyone involved to use. Whether you are sending or receiving files, it's a very simple process which is so important when I use this service with clients.

Cons

I think it's a bit expensive to use for larger files. I would like to see a less expensive plan than PRO at $12 that will give you a bit more options than the FREE version. As it is, with FREE I cannot set an expiration date or password, but do not use the service enough to warrant paying the PRO monthly price.

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Wayne N.

Photography, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Easy Way To Send Large Files

Reviewed 4 years ago

I use Hightail to send large photo files to my customers.

Pros

It makes it very easy to send large files to a group or individual people.

Cons

The overall interface is a little hard to navigate but once you get used to it, its fine.

BB
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Brenda B.

Law Practice, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My review

Reviewed 4 years ago

Overall the program works like it is supposed to. It took some time for me to get the hang of it, but I feel pretty confident while I'm working on it.

Pros

I like that the program does not have a size limit. I can set up a project and put documents in the folder without worrying about it bouncing back due to its size. I can also invite people to the projects and send them a link.

Cons

The least favorite feature is that the program does not allow for folders to be downloaded. Also, sometimes the documents take a little longer to upload and it causes the program to crash. This has happened to me on a few occasions.

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Diane M.

Writing and Editing, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and always works

Reviewed 4 years ago
Pros

What I like is that it is always working. I can store past files. It easy for my customers to use to. They don't need to have Hightail to receive documents.

Cons

No lots of people use it and so they seem nervous when I bring it up.

RK
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Ron K.

Photography, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hightail My experience

Reviewed 4 years ago
Pros

What I like is ease of use, options of delivery notifications Optionl link I can send to my clients to send files too me

Cons

dash board at times has been difficult to navigate and locate previous items

AB
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Andreea B.

Writing and Editing, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy user

Reviewed 4 years ago

I have been able to securely send and receive documents and manage work spaces for projects that I wanted to keep in one place. Overall, the service has been very helpful and provided a great value for the cost.

Pros

It is easy to use. I have a pretty basic business and it is just what I need for my day-to-day for sending, receiving and managing documents.

Cons

There is nothing that I dislike thus far.

AG
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Alejandro G.

Construction, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent tool

Reviewed 4 years ago

It's amazing how fast you can share some big files.

Pros

Using Hightail for my business is a wonderful tool, allows me to share real big files and give me the opportunity to learn if the customer has downloaded it.

Cons

Have no comment in this issue, have no least points ton cover on.

KE
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Katelyn E.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An awesome file transfer software.

Reviewed 5 years ago
Pros

Super simple to use. I love the drag and drop feature as well as the password protection and expiration date options.

Cons

I wish there was a history of the files that I have sent with links included. I also issues with the expiration date feature.

GY
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Gemma Yvonne W.

Entertainment, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic

Reviewed 4 years ago

Sending material to my colleagues has never been easier.

Pros

Very efficient and easy to use. Hightail is reliable and stress free !

Cons

Nothing. Hightail has always been easy to understand and just as easy to use!