Hoop.la vs Chatfuel Comparison

Overview

Crowdstack is a modern, mobile-friendly engagement hub for your crowd. Establish a fully customizable, searchable, sociable...

Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(11)

5

4

3

2

1

8

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(15)

5

4

3

2

1

8

6

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

It is just too easy to use and manage as an administrator. It is really an excellent communication, collaboration, and marketing platform that enables us to grow and reach our audience seamlessly.
Their support staff are amazing - they know the product inside and out and they are fast, cheerful and professional.
And their latest version is fully responsive, which puts them ahead of all their competitors. But the best thing about them is their company.

Pros

Best of beginner and a non-techie guy to start building their messenger bot. An important thing is, You can build your chatbot for free.
Most of all I liked that even free functions of this chatbot provide a possibility to build a powerful chatbot for FB messenger.
I like it for being so powerfull tool. You can use it fot very simple bots but also for super complex ones.

Cons

I rarely get complaints about problems, and when I do it is usually a problem on the member's computer.
It's critical that you have a staff of Dev and Design cohorts working on this project - the functionality of Hoop.la on its own is not enough.

Cons

Documentation is also poor. There is no support for subroutines, jumping around a conversation.
The trial version has a watermark that remains until you pay for the full version.
No sequencing to start chatbot marketing: Follow-up people who subscribe to your bot with follow-up chatbot conversations.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features1
  • API
  • Accounting Management
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Application Integration
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • Avatars
  • Chat
  • Communication Management
  • Configuration Management
  • Event Scheduling
  • Monitoring
  • Multiple User Accounts
  • Promotions Management
  • Reservations Management
  • Rules-Based Workflow
  • Social Media Integration
  • Tagging
  • Third Party Integration
  • Visual Analytics
  • Total features22
  • API
  • Accounting Management
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Application Integration
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • Avatars
  • Chat
  • Communication Management
  • Configuration Management
  • Event Scheduling
  • Monitoring
  • Multiple User Accounts
  • Promotions Management
  • Reservations Management
  • Rules-Based Workflow
  • Social Media Integration
  • Tagging
  • Third Party Integration
  • Visual Analytics

Integrations

  • Total integrations3
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations20
  • Box
  • Dropbox Business
  • G Suite
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hoop.la vs. Chatfuel

See how Hoop.la and Chatfuel stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.