HospitalPortal.net Features

HospitalPortal.net

Healthcare Intranets & Policy Management Systems

4.6/5 (10 reviews)

HospitalPortal.net Feature Summary

  • Search
  • Collaboration
  • Document delivery
  • Access controls
  • Physician management
  • Provider productivity tracking
  • Forms creation
  • Image editor
  • Video content
  • Email management
  • OCR
  • Template creation
  • Human resource management
  • Approval process management
  • Revision tracking
  • Electronic capture
  • Document extraction
  • Bed management
  • Knowledge capture
  • Best practices library
  • Automated review & approval
  • Read & acknowledge
  • Policy training
  • Audit trails
  • Risk management
  • Content management

Competitor Feature Comparison

Audit Trail
Auditing
Content Management
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Audit Trail
Auditing
Content Management
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Audit Trail
Auditing
Content Management
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HospitalPortal.net Feature Reviews

10 reviewers had the following to say about HospitalPortal.net's features:

Toni Avery

ComplyALIGN is a great, versitile, document management system for our organization.

2020-06-01

Pros

Able to organize documents in different stages of the workflow with ease. 2.

Cons

There are a couple bugs I've come across, but ComplyALIGN was quick to fix this issues and updated the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Lisa Karakostas

Wonderful Vendor Partnership - HospitalPortal

2018-10-16

Excellent vendor relationship - -extremely responsive and customer service oriented. I highly recommend HospitalPortal (and have) to my colleagues in health care who are looking for an Intranet portal solution.

Pros

With a few quick clicks I can upload documents, build new pages, and edit existing content. The search function is very robust and helps our providers and clinicians quickly locate needed forms, policies, and other documentation required for patient care.

Cons

Some of the behind the scenes administrative functions are not intuitive to me, but that is more than likely because I am not used to working in a database environment. Support is always extremely helpful and responsive to me whenever I need assistance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ProcessData


Dear Lisa,

Thank you for the kind comments. We appreciate you sharing your thoughts on the backend admin functionality. We've noted this and would be happy to discuss ways we can make these elements more user friendly for you. We are so blessed to have such a great client relationship with you and your organization. Your insights on system usage have helped us many times with product improvements and we're grateful for your willingness to test new features too. Thank you for being such a wonderful client. We look forward to serving you and your team at Exeter for years to come.

Kindly,

The HospitalPORTAL Clan

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Eli Lainhart

Easy to implement and support is great

2018-01-09

Pros

It is great to be able to let each department control their own pages.

Cons

Some of the workflow development is challenging and forms are limited in the look and customization ability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from ProcessData


Hi Eli, thank you so much for the great review. We're happy to hear that your staff is finding ease with the content editing, publishing and on call features. We appreciate the insight into the improvements you'd like to see with the forms and workflows feature set as well. We're always improving the system based on input shared by clients like you. We believe this type of interaction has helped us to create such a comprehensive and in-depth healthcare features library. We thank you again for being such a wonderful client. If we can be of any help, please don't hesitate to reach out.

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Kristen Higley

This has made managing our policies and forms so much easier

2017-06-14

Policy Manager, Schedule Manager, Department Pages, Forms Manager

Pros

I like the ease of use of this program. It has all of our policies organized in such a way that is extremely efficient for our facility.

Cons

I either have to choose the entire database of documents and sort through the ones I don't need or download each department's report separately.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from HospitalPortal.NET


Dear Kristen, thank you for providing such a kind review. We are so happy to hear that the solution has benefitted you and your organization in such a positive way. We are happy that you shared your concerns about the policy reporting. We do have a way to do what you are suggesting, but it isn't a feature that gets utilized as often as the main reports the system contains. I would be happy to put someone in touch with you to show you how to do this. If we can be of help to you, please don't hesitate to contact us. As always, we are open to any feedback and feature requests if you have any other requirements that you would like to see within the solution.

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Ann McCurdy

Overall, we really love our new intranet! It is easy to use and navigate.

2017-10-27

Increased internal communication Easy access to frequently used documents Streamlined process for policies & procedures Combined all of our contracts into one location Employee engagement through forums & event postings

Pros

I really like that editing and updating pages is easy. We have so many different departments that each have unique needs -- and having each of those departments trained to update their own sections of our intranet is a major component of why we chose HospitalPortal.

Cons

There are a few kinks that can be frustrating (editing text colors & sizes seems to hiccup a lot), and there are some functions that I would like to be added. The on-call schedule took a while for folks to catch onto, and it is generally great, but can be confusing to work with on last-minute changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ProcessData


Hi Ann - Thank you for your kind review and for the helpful feedback. We're so happy the system has been easy to use and well received by your staff. Our support team enjoys serving you so please keep reaching to us when needed. Thank you again, and if we can make your experience any better, please don't hesitate to ask.

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James Shulkin

Hospital Portal Questionnaire

2017-04-21

In general, I find the software easy to use once you've had some experience becoming familiar with the design.

Pros

Very capable of showing what you want it to do.

Cons

Would like more flexibility with what the user sees, especially in home page design.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from HospitalPortal.NET


Hi James! Thank you for submitting your review and for sharing the helpful insight about the ease of use of the system and the flexibility needed for the home page design. We have a great deal of new functionality coming with our new release and I am hopeful the new features can address your concerns. As always, please don't hesitate to contact us with feature enhancement requests. The improvements to the system are greatly driven by the needs of our customers. I will have Jason reach out to discuss the home page needs further. Thank you so much!

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Mark Miller

Needed a Refresh

2017-04-18

Scot and the developers were right on top of what we needed and offered many suggestion to make the look and feel of the site easy to navigate.

Pros

Easy to navigate and full of features

Cons

Sometimes, all of the features makes it hard to determine the best tool to use in the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering HospitalPortal.net

Very easy to install and get up and running.

Source: Capterra
Helpful?   Yes   No

Response from HospitalPortal.NET


Thank you so much for your kind comments Mark. We are so happy to hear that you had such a positive and rewarding experience with our team. We're lucky to have found so many amazing performers who are also fun to be around. Thank you for the feedback on the ease of use of the system and the note about some of the challenges from our expansive features library. We realize that with such a robust system, determining feature use can sometimes be challenging. We would be happy to show you some simple ways to use a core set of features to achieve your daily routines. Thank you again for your sincerity and we look forward to a continued relationship for years to come.

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Stacy Speidel

Innovative intranet solution that meets small hospital business needs

2017-04-24

The HospitalPortal.net intranet product provides many features and functionality in an easy-to-use platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from HospitalPortal.NET


Thank you for this kind review Stacy! You have been such an amazing client and so instrumental in the many feature updates and enhancements we've made throughout the years. We are so grateful for the opportunity to support you and your team. We're happy to hear about your successes with automating many vital processes with our application. We hope to continue to exceed your expectations and deliver innovation and a high-level of customer satisfaction for years to come.

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Chad Lipske

A great company and product!

2017-04-18

I would highly recommend HospitalPortal.net to anyone that is looking for a high quality and easy to use Intranet system!

Pros

Ease of use, very flexible. Outstanding customer service

Cons

Nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from HospitalPortal.NET


Thank you so much for leaving such a kind review. Your sentiments have really put some smiles on a lot of faces over here. It is great to know that you had a smooth implementation with our team and product; we pride ourselves on providing a great deal of guidance throughout the process so this is especially helpful to hear. Be sure to let us know if there is anything we can do to make your product or your experience better.

We hope you can try one of our newer services like disaster recovery, content management, or a creative design refresh as we value your feedback and could benefit from knowing how we match up there. Thank you again, and we look forward to continue to support you.

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Aaron Sletten

Great product for internal communication!

2017-04-21

Once all of that was figured out though it was pretty easy to get things created and keep the intranet maintained.

Pros

Ease of use.

Cons

HTML editor (like Word) is some times buggy with font types and sizes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering HospitalPortal.net

The users' creativity is really the only limitation. Many of the components can be used for other applications than just what they were developed for.

Source: Capterra
Helpful?   Yes   No

Response from HospitalPortal.NET


Thank you for the review Aaron! We are happy to hear that the product has had such a positive experience at your organization. Thank you for noticing the many improvements and enhancements we continue to make. We are so lucky to have such a great relationship with our clients so we can learn from them to build new functionality. We truly believe the strength of our products is due to this information exchange. If we can be of any assistance to helping you to gain more value from our products, please let us know.

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